RingCentral
RingCentralReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,148 reviews
from
and
External reviews are not included in the AWS star rating for the product.
RingCentral Allows You To Communicate From Everywhere
What do you like best about the product?
I enjoy using the app to enable communiations via phone, text, video, IM and eFax from everywhere I am.
What do you dislike about the product?
When performance is poor due to bad WiFi or internet connections.
What problems is the product solving and how is that benefiting you?
Helping the company communicate mush easier and more efficiently.
Calling made easy
What do you like best about the product?
I like how easy it is to dial a phone number including extensions.
What do you dislike about the product?
The user interface is kind of needing a face lift.
What problems is the product solving and how is that benefiting you?
Its solving having to dial manually each and every call i make. The point and click funtion and auto dial option is great.
Simple and Easy to Use
What do you like best about the product?
The interface is simple and easy to navigate
What do you dislike about the product?
Teams Direct Routing setup is somewhat clunky.
What problems is the product solving and how is that benefiting you?
RingCentral solves the problem of having on-site infrastructre in place that was aging and needing to be replaced.
Excellent Dialer for small businesses
What do you like best about the product?
The best thing about the RingCentral DigitalLine is the User-Friendly interface. Anyone with basic computer knowledge can easily use it. Also, it's very easy to get started with, You don't need an expert to download and configure it.
Apart from that, It has some robust features like, a variety of calling features, messaging, meetings, video calls etc.
On top of that, it's also easy on your pocket.
Apart from that, It has some robust features like, a variety of calling features, messaging, meetings, video calls etc.
On top of that, it's also easy on your pocket.
What do you dislike about the product?
There're instances where one can feel audio disturbance during calls. Also, the customer support has a very long wait time before you can reach to the person who can actually help you.
What problems is the product solving and how is that benefiting you?
It saves my time by providing a very user-friendly interface so that we don't have to train our staff on how to use it. ALso, it saves my money by providing cost-effective plans as per my business needs.
One of our most Feature Rich, Easy to Use, Consistent, Problem (almost) Free Tools
What do you like best about the product?
The constant modifications based on customer feedback. In addition to the MINIMAL down time we ever have. The feature rich software is user friendly and rarely have to do much "troubleshooting" or issues.
What do you dislike about the product?
I find the tech support to me intermittently helpful. It either is amazing or absolutely frustrating.
What problems is the product solving and how is that benefiting you?
SMS reusable templates. We have many repeated text (studies, appts, etc)
Bulk SMS exporting! I have been waiting for this as we didn't have a great way with our system to export these and for data retention very important!
Translator (when implemented fully) This is amazing as we do have many studies in various countries and even within our own US based studies often Spanish, etc. We have people speaking the language but in the middle to connect people or if someone is gone, this is helpful.
Smart Notes! This will save MUCH MUCH of the time!
Bulk SMS exporting! I have been waiting for this as we didn't have a great way with our system to export these and for data retention very important!
Translator (when implemented fully) This is amazing as we do have many studies in various countries and even within our own US based studies often Spanish, etc. We have people speaking the language but in the middle to connect people or if someone is gone, this is helpful.
Smart Notes! This will save MUCH MUCH of the time!
Good use and super flexible for an ever-changing daily needs.
What do you like best about the product?
The new AI tools for how fast its coming and growing, it helps to have the tools to show real world and or applications to use it with not just saying it but not really showing/ how it can work for each user and such. Espically since its going to be upgraded over, so no mess of upgrading making it easy to upgrade to
The notes it can take and parts and such on calls/meetings is very cool and easy to refrence later for sure.
The notes it can take and parts and such on calls/meetings is very cool and easy to refrence later for sure.
What do you dislike about the product?
Not sure yet, its so new it all sounds good and does sound it it is a number of tools people can find a way to use it and or work with it everyday. So until I get to use it for awhile I wouldn't know if there is anything I dislike but seems great so far.
What problems is the product solving and how is that benefiting you?
We have 2 locations acrross the country and so far the notes and refrence of a meeting we just had, has already made it a great way to make sure no notes parts or anything else was missed.
A competent suite, but bogged down by redundant features
What do you like best about the product?
Very flexible and powerful. Overall solid audio quaility. Very feature rich. The app is generally very usable for everyday users.
What do you dislike about the product?
There are a number of ways to do essentially the same thing. This makes implementation and maintenance tricky if multiple people manage the system. It will take time before it becomes intuitive where to go if something isn't working the way you intended.
What problems is the product solving and how is that benefiting you?
Consolidating phones across a multiude of business units and locations.
RingEX is a Great product!
What do you like best about the product?
Ringex is a new RingCentral solution that simplifies business communication, chat, and collaboration. It's like having a smartphone system for the entire firm. Ringex allows you to conduct calls, hold video meetings, and send messages all in one spot. It's excellent because it allows everyone to stay connected, no matter where they are. Furthermore, it is really simple to use and ensures that everything is secure. If you wish to improve your team's communication and collaboration, Ringex could be the solution!
What do you dislike about the product?
did not notice any downsides aboutRingEX
What problems is the product solving and how is that benefiting you?
Ringex makes it easy for teams to communicate and collaborate. It eliminates the need for many communication apps by consolidating them into a single location. This allows you to call, chat, and have meetings without switching between apps. It allows you to save time and work more effectively with your team.
Great product - Easy to Use
What do you like best about the product?
The configuration and layout of the Admin Portal and Desktop App is extremely Intuitive. Hardly any training was required for the staff at all!
What do you dislike about the product?
Nothing, it is great! Customer Support was amazing, and it is super easy to use!
What problems is the product solving and how is that benefiting you?
Delegation of Call Routing. This product is easy enough to use that our supervisors can make the needed changes to their teams, instead of requiring an IT request and complicated configurations to avoid breaking other features.
Using RingCentral since 2018.
What do you like best about the product?
Simple to use interface and cloud based.
What do you dislike about the product?
We have not found anything that we dislike.
What problems is the product solving and how is that benefiting you?
Allowing our employees to work from any location.
showing 351 - 360