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Reviews from AWS Marketplace

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External reviews

375 reviews
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    Higher Education

The features it has work well

  • November 29, 2023
  • Review verified by G2

What do you like best about the product?
The video quality is good, the process of setting a meeting is okay, and the audio is great.
What do you dislike about the product?
Lots of clients strugle to get their mics working when first connecting and have to resort to a different browser and only a couple of browsers are supported. Inconvient.
What problems is the product solving and how is that benefiting you?
RingCentral Video facilitates seamless communication and collaboration among remote or distributed teams. This is especially valuable in today's work environment, where remote work has become more prevalent. It allows teams to connect regardless of their physical location, enabling efficient collaboration.


    Yash T.

Nice communication platform for video conferencing

  • November 08, 2023
  • Review provided by G2

What do you like best about the product?
RingCentral is a feature-rich communication platform that includes phone calls, chat, and video conferencing among its many functions. Its scalability, integration possibilities with different business tools, and ease of use are highly praised by users. Positive comments are also given to the platform's responsive customer service and mobile friendliness.
What do you dislike about the product?
There have been a few instances of users experiencing poor call quality or interface errors. They need to work on their servers a bit.
What problems is the product solving and how is that benefiting you?
RingCentral is best suited for small business. The application has ability to work remotely and on the go, a single app for texting and phone calls, and a low-maintenance system that staff can handle on their own. A small business owner gets all these benefits on their fingertips.


    Computer & Network Security

Easy to use and Integrates with other softwares

  • October 25, 2023
  • Review provided by G2

What do you like best about the product?
I liked that ring central could record calls and has a platform that has everything in one place.
What do you dislike about the product?
The setup process on the actual ring central platform was a little difficult to navigate.
What problems is the product solving and how is that benefiting you?
Ease of having everything in one place


    MIKE C.

RingCentral Video

  • October 19, 2023
  • Review verified by G2

What do you like best about the product?
Ease of use, implementation, customer support.
What do you dislike about the product?
The many apps can make it a little confusing when initally using the video function.
What problems is the product solving and how is that benefiting you?
Easy communication between team members.


    Consulting

This is professional zoom

  • October 18, 2023
  • Review verified by G2

What do you like best about the product?
Its easy to use. You can jump onto calls from the web, the desktop app or even the mobile app.
What do you dislike about the product?
No downsides as such, just there are less users as of now so clients are mostly vary of using it.
What problems is the product solving and how is that benefiting you?
We have multiple video calls with our clients, and along wih using teams we also use RingCentral for these meetings. We also use the phone option they have.


    Gary W.

Ring Central is an alternative to Zoom, but Zoom is still the winner

  • September 28, 2023
  • Review provided by G2

What do you like best about the product?
I like the price of RingCentral Video. The free option has a lot of features that Zoom doesn't offer.
What do you dislike about the product?
I didn't like the video quality and even though the features were available in the free option, the video connection quality was not as smooth and user interface was much better on zoom.
What problems is the product solving and how is that benefiting you?
It solved the problem of the time limit on video conferencing that other video conferencing platforms charged for. It provided an unlimited length for free users. However, I hear they have made some changes to the platform and put a cap now on the time limit.


    Rahul B.

Best video conferencing solution

  • September 24, 2023
  • Review verified by G2

What do you like best about the product?
Numerous features like screen sharing. The best one is the breakout session. Also the video recording quality is great
What do you dislike about the product?
The windows app crashes sometimes while screen sharing
What problems is the product solving and how is that benefiting you?
Team communication. It is increasing worker productivity


    Likhitha M.

Review for Ringcentral

  • September 11, 2023
  • Review verified by G2

What do you like best about the product?
It has phone app and it is budget friendly.It is a beneficial application to communicate with customers. It has a good communication and tools to integrate to other software.
What do you dislike about the product?
The most difficult part in ring central is contactingthe technical support. Over time usuage leads to a lot of bugs. Technical tteam takes to lot of time to solve.
What problems is the product solving and how is that benefiting you?
As a business, we need to get in touch with our customers and employees in a quick manner. Ring central provides best service which is very great. Both we and customer are very happy.


    Health, Wellness and Fitness

RingCentral for students

  • August 28, 2023
  • Review verified by G2

What do you like best about the product?
While completing my doctoral degree my professors utilized RingCentral for our meetings. It was convenient for our meetings and it allowed for us to accomplish our goals.
What do you dislike about the product?
It was a program that took up a lot of space on my MacBook. As much as it was convenient it would have been more convenient to stick to the same program such as Zoom.
What problems is the product solving and how is that benefiting you?
It is solving how to navigate online learning and being successful over the internet. It is just not needed over zoom and google meet. However it is not a bad option.


    Telecommunications

We love RingCentral and all the features within!

  • August 23, 2023
  • Review verified by G2

What do you like best about the product?
We loved the messaging application Glip the most, but also love RingCentral Meetings and RingCentral soft phone options. Furthermore, installing and configuring was easy and straight forward.
What do you dislike about the product?
User setup was the only thing we struggled with. The process was kind of difficult at first but we eventually figured it out.
What problems is the product solving and how is that benefiting you?
RingCentral gives our operators the ability to connect to our bridge without specific phones lines being run - as a VoIP alternative.