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easy to navigate
What do you like best about the product?
The ability to manage multiple locations in one spot
What do you dislike about the product?
nothing so far, still new. But perhaps an option to view profile as it would appear to people searching
What problems is the product solving and how is that benefiting you?
the ability to manager google reviews and page details for multiple locations
Efficient Platform
What do you like best about the product?
The automated reports to different business units are a efficient time-saving platform to monito google reviews for different store locations
What do you dislike about the product?
Bulk editing/or the option of responding to 30 or more reviews at the same time is not available in the platform
What problems is the product solving and how is that benefiting you?
managing google pages for retail locations
Yext Review
What do you like best about the product?
It loops in all platforms into one spot and allows us to have efficient program management. Very easy to use!
What do you dislike about the product?
When issues arise, it can be delayed getting a response from the team to resolve it.
What problems is the product solving and how is that benefiting you?
It allows us to manage hundreds of locations and the click of the button and have quick transition of information.
My experience with Yext has been positive so far.
What do you like best about the product?
The customer service (white glove service) is very helpful and friendly.
What do you dislike about the product?
The website could be formatted better. I wish you could preview your changes even after you submit them.
What problems is the product solving and how is that benefiting you?
My ability to edit a website on behalf of someone else.
So far, so good
What do you like best about the product?
For me, the best part about Yext is the integrations into Google Business Profiles and the ability to auto generate responses via AI to written reviews.
What do you dislike about the product?
Customer service to migrate my account has been sub-par and took much longer than expected.
What problems is the product solving and how is that benefiting you?
It is helping to keep all our locations in one centralized place.
Fantastic platform
What do you like best about the product?
The interface is intuitive and simple to use.
What do you dislike about the product?
Nothing at all. The system is fantastic.
What problems is the product solving and how is that benefiting you?
Yext platform helps us navigate our online marketing and understand the analytics behind the numbers.
Easy way to communicate
What do you like best about the product?
Ease of use and the ability to access from phone or desktop
What do you dislike about the product?
Some settings can be better. ease of updating contact names, filtering through messages.
What problems is the product solving and how is that benefiting you?
No problems that I know of
Yext for Manaing Businesses
What do you like best about the product?
I can control the Google listings of all my businesses from one place
What do you dislike about the product?
Some of the naming conventions so not make sense for their uses
What problems is the product solving and how is that benefiting you?
I can upload a number of different elements once rather than individually
Yext is easy to use and offers fantastic capabilities
What do you like best about the product?
Ease of use is top notch and features are fantastic
What do you dislike about the product?
Could use more support on how to maximize things from an integration standpoint
What problems is the product solving and how is that benefiting you?
YEXT helps me to manage various profiles in one place
Great experience
What do you like best about the product?
Easily being able to manage Google listings for my bank, including locations and mortgage lenders. The fields are very straightforward and easy to manage. It seems very simple to add keywords to my listings - For example, if a lender gets married, we have the capability to go in there and update the last name. We also have branches opening and closing as a bank, so going and changing addresses or deleting them all together is not difficult at all. Yext helps out a lot with our Bank's SEO.
What do you dislike about the product?
I am a newer user, so I am still familiarizing myself with the platform and learning best tips and tricks
What problems is the product solving and how is that benefiting you?
Potential bank customers being able to search for mortgage lenders in our area are able to put a face with a name for a more seemingly personalized approach to a loan.
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