Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,003 reviews
from
External reviews are not included in the AWS star rating for the product.
Solid tool for managing business listings and online presence
What do you like best about the product?
Yext makes it very easy to manage and sync business information across multiple platforms. Instead of updating dozens of directories one by one, I can push changes out instantly, which saves a lot of time and reduces the risk of errors. The dashboard is straightforward, and I like that analytics are included so I can track how often people are engaging with my listings.
What do you dislike about the product?
The pricing feels high compared to alternatives, especially for small businesses. Some features are locked behind higher tiers, which can be frustrating if you only need one or two of them. Also, there’s a bit of a learning curve at the beginning, and support response times could be faster.
What problems is the product solving and how is that benefiting you?
Yext helps centralize the management of business information across multiple locations. Instead of logging in to different directories and platforms individually, I can update hours, addresses, and details in one place. This saves time, keeps data consistent, and helps ensure customers always see accurate information online, which reduces confusion and increases trust
Great product for listings
What do you like best about the product?
Yext is great for doing bulk edits for several brands or companies and keeping everything housed in one place. It also helps you to know at a glance if there are any issues with any listings rather than going into specific platforms and listings.
What do you dislike about the product?
I wish it was a little easier to use, especially with connectors and configuration. Higher tiers can get a support team to help rush or implement things on your behalf, but I don't have that tier so it's a bit trickier. There's also issues with various publishers, that you sometimes don't have control over.
What problems is the product solving and how is that benefiting you?
Yext is great for doing bulk edits for several brands or companies and keeping everything housed in one place. It also helps you to know at a glance if there are any issues with any listings rather than going into specific platforms and listings. It helps me to not have too many tabs open and just have one login for everything for the most part.
Very happy with Yext
What do you like best about the product?
I love the ease of use in the platform and the capabilities/functionality within the platform. The support is also very helpful and responsive. We found it easy to implement and integrate as well.
What do you dislike about the product?
Even though it's pricey, it's not as expensive as other options out there, which was surprising.
What problems is the product solving and how is that benefiting you?
reputation management, listings publishing and onsite search for finding a provider.
Good customer support once on the phone, some frustrations with editing website and lag on edits
What do you like best about the product?
The customer support agents were very helpful each time I spoke to them and were eager to help, the core things I needed to do were straightforward
What do you dislike about the product?
There were some things that weren't very intuitive in terms of performing edits and I wish there was a bit more customization ability
What problems is the product solving and how is that benefiting you?
creating and maintaining an advisor website
Enterprise solutions for a complex business model
What do you like best about the product?
We appreciate the product at Yext and believe it serves our needs well.
What do you dislike about the product?
Their enterprise support was lacking but has improved in the last year
What problems is the product solving and how is that benefiting you?
Yext's API is integral to us providing the best experience possible for our network owners.
A+ Product and customer service
What do you like best about the product?
We’ve been using Yext for several years now and it has been a game-changer for our team. The product consistently saves us valuable time, streamlines our processes, and delivers exactly what we need.
What stands out just as much as the product itself is their customer service — it’s truly A+. Our representative (Andy) is responsive, knowledgeable, and always goes above and beyond to make sure we’re supported.
I highly recommend Yext to any team looking for efficiency and exceptional service!
What stands out just as much as the product itself is their customer service — it’s truly A+. Our representative (Andy) is responsive, knowledgeable, and always goes above and beyond to make sure we’re supported.
I highly recommend Yext to any team looking for efficiency and exceptional service!
What do you dislike about the product?
There has not been anything that we do not like about Yext from our experience.
What problems is the product solving and how is that benefiting you?
Easy set up for managing and monitoring all listings for 1000+ customers
Yext was the first tool I recommended when I started a new job!
What do you like best about the product?
Every staff person we have worked with, from sales to support, has been very helpful and attentive. The platform makes responding to reviews seamless and we use it daily. We also have the listing tools and they have been easy to use and helpful for our multi location business.
What do you dislike about the product?
There is a learning curve, but support is very helpful as is the documentation.
What problems is the product solving and how is that benefiting you?
Managing local listings for a multi-location business.
some functions are counter-intuitive
What do you like best about the product?
everything in one place. easy to use and learn
What do you dislike about the product?
some functions are counter-intutive. have to go through different knowledge graphs to get to same place.
What problems is the product solving and how is that benefiting you?
Ability to push updates to all platforms
Helps me do anything!
What do you like best about the product?
It's built to accommodate all the requests I need and route them to the proper approvers without me having to worry about it.
What do you dislike about the product?
The menus are not always as intuitive as I would like.
What problems is the product solving and how is that benefiting you?
Easy submission of marketing efforts.
BofA Private Bank
What do you like best about the product?
Easy help line, customer service is great when I reached out to them.
What do you dislike about the product?
Interface is not great. Confusing and the editing process takes awhile for approval but quick once you talk to a physical person.
What problems is the product solving and how is that benefiting you?
Marketing myself through business
showing 111 - 120