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Robust tool for managing online presence and reputation
What do you like best about the product?
1. Centralized Listings Management
Yext ensures consistent and accurate information across platforms, which is crucial for maintaining a strong online presence.
2. Real-Time Data Syncing
Yext's real-time data distribution ensures that any updates to business information are promptly reflected across all connected platforms
3. Structured Data for Enhanced SEO
By organizing business information into a knowledge graph, Yext helps improve search engine visibility, making it easier for potential clients to find accurate information about the studio.
Yext ensures consistent and accurate information across platforms, which is crucial for maintaining a strong online presence.
2. Real-Time Data Syncing
Yext's real-time data distribution ensures that any updates to business information are promptly reflected across all connected platforms
3. Structured Data for Enhanced SEO
By organizing business information into a knowledge graph, Yext helps improve search engine visibility, making it easier for potential clients to find accurate information about the studio.
What do you dislike about the product?
1. Customer Support Challenges
Delayed responses and a lack of direct communication options.
2. Complex Reporting Tools
The platform's reporting features can be overwhelming for new users, with complex filters and criteria that may require additional training to navigate effectively.
Delayed responses and a lack of direct communication options.
2. Complex Reporting Tools
The platform's reporting features can be overwhelming for new users, with complex filters and criteria that may require additional training to navigate effectively.
What problems is the product solving and how is that benefiting you?
Inconsistent Business Information Across Platforms
Problem:
Business details like hours, location, phone number, and services can become outdated or inconsistent across platforms like Google, Yelp, Facebook, Apple Maps, etc.
How Yext Helps:
Yext centralizes control of this information, allowing updates from a single dashboard to sync in real time.
Benefit to Me:
This saves time, reduces human error, and ensures potential clients always get accurate information—especially important if we change operating hours, add new services, or run a limited-time promotion.
Problem:
Business details like hours, location, phone number, and services can become outdated or inconsistent across platforms like Google, Yelp, Facebook, Apple Maps, etc.
How Yext Helps:
Yext centralizes control of this information, allowing updates from a single dashboard to sync in real time.
Benefit to Me:
This saves time, reduces human error, and ensures potential clients always get accurate information—especially important if we change operating hours, add new services, or run a limited-time promotion.
Maximizing: Our Experience with Yext
What do you like best about the product?
e appreciated Yext’s user-friendly interface, ease of use, and competitive pricing.
What do you dislike about the product?
We disliked Yext’s “set it and forget it” nature—once set up, there was little proactive engagement. When trying to find our renewal date, we didn’t know who our current rep was, and it was frustrating and difficult to get in touch with anyone for support.
What problems is the product solving and how is that benefiting you?
Being able to edit and control 40+ listings on several listings platforms.
User friendly and saves time updating business details
What do you like best about the product?
It’s great not having to visit 5 different sites to update store hours.
What do you dislike about the product?
Not much is bad. Mobile version could be slightly better designed for small screens.
What problems is the product solving and how is that benefiting you?
It helps keep my business information up to date on multiple platforms.
Very concise and cohesive
What do you like best about the product?
I like that Yext is very organized and the interface is very welcoming to first time users. It eases the user in and allows them to venture into different options while also educating them on the usage.
What do you dislike about the product?
I personally do not have anything to dislike about Yext.
What problems is the product solving and how is that benefiting you?
Headshots, information listings, etc.
Yext is easy to navigate and have specialists ready to assist but the approval process can be long
What do you like best about the product?
Easy to navigate and it is an effective way to see your entire virtual presence in one coherent location
What do you dislike about the product?
The approval time to make changes can be frustrating. Also, when you make formatting changes within the editing function, it does not always publish as expected
What problems is the product solving and how is that benefiting you?
Yext helps to connect our teams entire online presence. That helps us cross-manage multiple virtual platforms in a coherent way
Good for basic web editing with limited functionality
What do you like best about the product?
Good for basic web editing with simple and clear layout.
What do you dislike about the product?
Limited functionality and clunky white glove service process for more involved editing.
What problems is the product solving and how is that benefiting you?
Easy web design and online presence.
Yext experience
What do you like best about the product?
The information provided, get to know my customers
What do you dislike about the product?
Nothing really, im completly happy using yext
What problems is the product solving and how is that benefiting you?
By getting to know how my customers think, I can improve areas in my business
Great Central place to view and confirm information
What do you like best about the product?
What I like about Yext is the simplicity. The ability to have all mediums in one setting, from Google, Apple, Yelp, Facebook, all in one setting to adjust hours and have them flow into the correct systems. It makes things a lot easier when it comes to ensuring that these mediums are syncing correctly.The implementation of the system is amazing to view all these items in one spot. Customer support is very responsive and mindful in making sure that these items are addressed. I frequently use Yext to check the system to confirm that the integration of the platforms are up-to-date.
What do you dislike about the product?
Sometimes the issue is when there are multiple changes, it can lock up updates for certain platforms like Apple Maps or Google Maps. Outside of that, all is well.
What problems is the product solving and how is that benefiting you?
Yext is solving problem through their Digital Experience Platform and keeping up with multiple locations. It makes it easy to review information but also confirm if something is reported incorrectly.
Authorized Retailer
What do you like best about the product?
I love that its a one stop shop to mange 170 Locations that I'm in charge of. Helps streamline SEO top notch.
What do you dislike about the product?
Unfortunately I'm a third party vendor under Verizon so I dont have full access to the platform. I often have to open a ticket to Verizon then it passes to Yext. Its frustrating at times because we should have the full access.
What problems is the product solving and how is that benefiting you?
One post to all my locations is awesome. I get to streamline all the google posting with the click of one button for all locations.
Works well for local reviews
What do you like best about the product?
Most of my experience with yext has been handling reviews for local locations. Yext has been great in keeping reviews organized and helping the team respond to reviews in a timely manner, as well as keeping track of location ratings.
What do you dislike about the product?
There's been some friction in resolving store location data in Apple maps, but the rest of the experience has gone well.
What problems is the product solving and how is that benefiting you?
The company needed a way to keep track of hundreds of locations and keeping information up to date for them. Yext has been great in helping keep all information updated and organized.
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