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1,085 reviews
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Great Service!
What do you like best about the product?
Yext is very responsive and service oriented. They have very capable employees who are very willing to help and really know/understand the product.
What do you dislike about the product?
I dont have anything to dislike! Yext is a great firm with a great customer support team.
What problems is the product solving and how is that benefiting you?
We are establishing a new team website for a new team of financial advisors. They requested their own website as opposed to the existing one. This is benefitting us because now, people are able to see that we are a team!
A great partner and stays innovative
What do you like best about the product?
They stay ahead of the curve and are quick to resolve issues
What do you dislike about the product?
Sometimes contacting publishers through Yext can be difficult
What problems is the product solving and how is that benefiting you?
Managing all of our franchise listings in one place, it helps us maintain brand consistency and accuracy
Works but not super user friendly
What do you like best about the product?
That it takes the guesswork of pushing out changes to multiple platforms. Saves time and energy for other projects.
What do you dislike about the product?
Not overly simplistic to use -- there are areas within the account that unless you know where to go, you can't find it.
Great example - Google ID number for linking accounts. Also, when you first start showing yourself how to create various listings, there should be something.
Better ways to troubleshoot new listings if they do not connect.
Great example - Google ID number for linking accounts. Also, when you first start showing yourself how to create various listings, there should be something.
Better ways to troubleshoot new listings if they do not connect.
What problems is the product solving and how is that benefiting you?
The hundreds of othe rplatforms we can easily update in matter of minutes is truly helpful! We have been able to get added e to several platforms we were not aware would be good to join if not for YEXT
It has been good but there are a few tweaks that need to be made.
What do you like best about the product?
Quick notifications of reviews and able to respond.
What do you dislike about the product?
Not being able to send them a revision link to correct their review after speaking with them.
What problems is the product solving and how is that benefiting you?
Helps automate reviews
Ease to use, consistent and very reliable
What do you like best about the product?
Simplicity on use, great customer service
What do you dislike about the product?
Not issues at all, very reliable, fast and gives great prompts for reviews
What problems is the product solving and how is that benefiting you?
East to reply to customer reviews and keep the feedback flowing
Easy to understand
What do you like best about the product?
Brings together multiple platforms for easy use, specially when used multiple times a week.
What do you dislike about the product?
I haven't had any issues, so nothing to dislike.
What problems is the product solving and how is that benefiting you?
Brings platforms together for easy - one click - post
Review for Yext
What do you like best about the product?
I've been really impressed with Yext! It's made managing our business listings across platforms so much easier and more efficient. The interface is user-friendly, the updates sync quickly, and it's saved us a ton of time—especially when we need to make changes across multiple directories. I also appreciate the analytics and insights Yext provides, helping us stay on top of our online presence. Highly recommend it to any business that wants to keep their digital footprint consistent and professional.
What do you dislike about the product?
While Yext does a solid job with both review monitoring and response, I think there’s room for improvement in how those features are presented. The difference between just seeing the reviews and engaging with them could be made clearer. The interface can feel a little clunky when switching between platforms or trying to manage multiple locations at once.
Also, for users new to reputation management tools, there’s a slight learning curve. A more streamlined or guided experience for replying to reviews directly from the dashboard—especially across platforms—would take the experience to the next level.
Also, for users new to reputation management tools, there’s a slight learning curve. A more streamlined or guided experience for replying to reviews directly from the dashboard—especially across platforms—would take the experience to the next level.
What problems is the product solving and how is that benefiting you?
Answering reviews with ease.
The tool for managing all the listings
What do you like best about the product?
What I like best about Yext is the ability to implement changes across all entities simultaneously, such as updating a cover photo. Additionally, I truly appreciate the dashboards, as they provide detailed analysis on the performance of your listings.
What do you dislike about the product?
The least helpful aspect has been the account/client management, as we had many in a short period of time.
What problems is the product solving and how is that benefiting you?
Yext is solving the problem of managing all listings in different platforms from the same place. This is a huge benefit taking into account we have 300.
Great resource!
What do you like best about the product?
It's a great tool for managing a wide array of sites in place place
What do you dislike about the product?
It's a tad daunting for the uninitiated , but it's fairly easy to learn the ropes.
What problems is the product solving and how is that benefiting you?
Managing multiple listings in one place.
SMC Pizza Hut User
What do you like best about the product?
Access to many review platforms in one place
What do you dislike about the product?
Complexity in setting up and modifying groups.
What problems is the product solving and how is that benefiting you?
Using Yext allows us to reach out to customers that have had less than stellar experiences. We are able to contact them and ask them to reach back out to us.
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