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Great experience, easy to use and navigate
What do you like best about the product?
Good, easy, platform for all of your reviews in 1 area.
What do you dislike about the product?
Sometimes it doesn't allow you to stop invitations that haven't already been sent yet.
What problems is the product solving and how is that benefiting you?
Yext is keeping all my reviews in 1 centralized place, that makes it easier for me than jumping in different systems to control reviews.
Awesome and Streamlined!
What do you like best about the product?
First off, their software is so much better than what we have used in the past. Ease of use, ease of integration, and they streamlined the entire process for my business.
What do you dislike about the product?
There aren't any downsides - I had a great overall experience.
What problems is the product solving and how is that benefiting you?
Their reporting was great, and they helped manage my online presence which is crucial in today's day and age.
Yext- Future of Customer Insights and CX
What do you like best about the product?
Adoption of technology and automations to increase in efficiency.
What do you dislike about the product?
There is so much data and info that you really have to work at learning and putting the data to use to help you grow.
What problems is the product solving and how is that benefiting you?
Consolidation of information on all reveiw management platforms and locators and ratings.
Insurance agent
What do you like best about the product?
The quick emals, the updates, and the ease of navigating your website.
What do you dislike about the product?
Easy to use. Overall all is ok. I am happy with YEXT
What problems is the product solving and how is that benefiting you?
I am seeing customer reviews and it's easy to see and wonderful to respond.
Yext storefront photos
What do you like best about the product?
seemed like a decent UI to use. Seemed easy to follow the steps.
What do you dislike about the product?
It worked about 10% of the time. Not sure if it was a yext issue or Specialized issue but it was very clunky and did not work very well when we were trying to update storefront photos.
What problems is the product solving and how is that benefiting you?
It would be nice to be able to update storefront photos in an easy way. The businesses do appreciate having a way to do that, but it was hard to make it work.
Yext is a great inexpensive way to generate business.
What do you like best about the product?
Yext sends me emails to update me on what clients are saying.
What do you dislike about the product?
Clients sometimes have a billing issue that is out of my hands give a negative review when it was out of my hands.
What problems is the product solving and how is that benefiting you?
Yext somewhat solves the problem of advertising.
Is it beneficial when my name is given attention.
Is it beneficial when my name is given attention.
One stop shop
What do you like best about the product?
One place to look to answer and asses our reviews
What do you dislike about the product?
Not enough difference in showing the google vs yelp vs ?
What problems is the product solving and how is that benefiting you?
one place to answer reviews
Easy to use
What do you like best about the product?
Easy to use, customer support is always helpful.
What do you dislike about the product?
Nothing, Yext is a pretty easy to use service.
What problems is the product solving and how is that benefiting you?
Yext helps us to keep up with our reviews and manage our online presence very easily.
Yext keeps us accurate and visible!
What do you like best about the product?
As a thriving fitness studio in a competitive market, maintaining accurate and consistent business information across all digital platforms is crucial—and Yext has been an absolute game-changer for us at Club Pilates Morristown.
From the moment we partnered with Yext, we noticed a significant improvement in how our studio information appears across search engines, maps, directories, and voice assistants. The platform is intuitive, easy to manage, and has helped us maintain up-to-date details like class schedules, holiday hours, and promotions without any hassle. This level of consistency has not only enhanced our local SEO but also improved member trust and engagement.
One of the standout benefits is Yext’s ability to respond to customer reviews quickly and from one centralized dashboard. This has allowed us to stay on top of feedback, engage with our community, and improve our online reputation—all while saving time.
The customer support team at Yext is also top-notch—responsive, knowledgeable, and genuinely invested in our success. They’ve taken the time to understand our unique needs and offer tailored guidance that makes a difference.
We highly recommend Yext to any business looking to strengthen its digital presence and streamline location data management. It’s a smart investment that pays off in visibility, credibility, and customer trust.
— Club Pilates Morristown
From the moment we partnered with Yext, we noticed a significant improvement in how our studio information appears across search engines, maps, directories, and voice assistants. The platform is intuitive, easy to manage, and has helped us maintain up-to-date details like class schedules, holiday hours, and promotions without any hassle. This level of consistency has not only enhanced our local SEO but also improved member trust and engagement.
One of the standout benefits is Yext’s ability to respond to customer reviews quickly and from one centralized dashboard. This has allowed us to stay on top of feedback, engage with our community, and improve our online reputation—all while saving time.
The customer support team at Yext is also top-notch—responsive, knowledgeable, and genuinely invested in our success. They’ve taken the time to understand our unique needs and offer tailored guidance that makes a difference.
We highly recommend Yext to any business looking to strengthen its digital presence and streamline location data management. It’s a smart investment that pays off in visibility, credibility, and customer trust.
— Club Pilates Morristown
What do you dislike about the product?
Yext can be pricey for smaller studios..
What problems is the product solving and how is that benefiting you?
• Problem: Inconsistent listings
Benefit: Yext syncs our info across Google, Yelp, Apple Maps, and more—accurate everywhere.
• Problem: Low local search visibility
Benefit: Boosts our local SEO so new members find us faster.
• Problem: Scattered reviews
Benefit: Centralizes reviews so we can respond quickly and improve service.
• Problem: Time-consuming updates
Benefit: We update hours, promos, or events once—Yext handles the rest.
Result: More visibility, more control, less manual work.
Benefit: Yext syncs our info across Google, Yelp, Apple Maps, and more—accurate everywhere.
• Problem: Low local search visibility
Benefit: Boosts our local SEO so new members find us faster.
• Problem: Scattered reviews
Benefit: Centralizes reviews so we can respond quickly and improve service.
• Problem: Time-consuming updates
Benefit: We update hours, promos, or events once—Yext handles the rest.
Result: More visibility, more control, less manual work.
Very helpful staff members for any updates I may have needed
What do you like best about the product?
I love how friendly and helpful the staff members are. Any time I've had a question or needed help with an update they make sure to get it done or at least guide me where I need to go--they are very knowledgeable. I also like how easy it is to make said updates and the conversion to using Yext was very easy.
What do you dislike about the product?
There are certain edits that just aren't available yet --like changing the layout
What problems is the product solving and how is that benefiting you?
Yext is creating an interesting and engaging platform for clients and potential clients to view our team and decide if they'd like to work with us
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