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Easy to use
What do you like best about the product?
Setting up my GMB listings was easy. This is a very helpful tool for easily managing listings. Support is always quick to reply.
What do you dislike about the product?
1. I would like reporting on the number of backlinks this is creating and what is the quality of those backlinks.
2. Listings are seen a lot more on desktop rather than mobile which is where most our website traffic is.
2. Listings are seen a lot more on desktop rather than mobile which is where most our website traffic is.
What problems is the product solving and how is that benefiting you?
Easy listing management. This is where I come to schedule special holiday hours. Bing is a search platform that is worthwhile to be on. This helps me maintain consistency outside of google.
Yext is a solid platform for listings and citations
What do you like best about the product?
Editing multiple locations at once. Store hours editing functionality is great and easy to use as well.
What do you dislike about the product?
Not being able to update Apple Maps listings on this platform
What problems is the product solving and how is that benefiting you?
Easy to use and manage store hours and temporary store closings for seasonal stores.
Great program, helpful support.
What do you like best about the product?
I love having support to be able to assist with any urgent needs
What do you dislike about the product?
Lots of issues - if you don't have the support feature...well, best of luck to you.
What problems is the product solving and how is that benefiting you?
It helps me manage the listings for all 28 locations which would be a huge headache otherwise
Yext Review - Easy Push Through
What do you like best about the product?
The best part about yext is the easy push-through on google listing hours. Manually putting it through GBP is very time-consuming.
What do you dislike about the product?
Placing hours for seasonal stores isn't easy.
What problems is the product solving and how is that benefiting you?
Covering multiple store locations and their hours
Yext has been easy to use and necessity for listing management
What do you like best about the product?
I like the ability to make changes to our listings in one place. It has streamlined a once tedious task to be easy and time efficient.
What do you dislike about the product?
There are so many things you can do with Yext that can be a pro for some, but for me, it can be a bit overwhelming when I enter in the platform and the options are endless.
What problems is the product solving and how is that benefiting you?
With my position, it is solving making edits to our listing in a timely fashion. I used to have to manually make changes or mass changes to each individual listing but Yext has made it easier than ever.
Yext has been a great partner
What do you like best about the product?
The number of publishers they are connected with and the ease of use of the platform.
What do you dislike about the product?
They are not fully healthcare focused. They seem to have a bit more leverage in restaurants and hospitality.
What problems is the product solving and how is that benefiting you?
Managing listings for our locations and providers would be impossible to do without a partner like Yext.
Yext enables me to update 30+ locations in minutes. Very helpful during covid
What do you like best about the product?
Fast updates, our directories update in minutes
What do you dislike about the product?
Communication can be slow at times, response to requests
What problems is the product solving and how is that benefiting you?
Setting up accounts and notification
Yext is customer-focused and a solution-provider
What do you like best about the product?
Yext is attentive and focused on being a solution provider for our listings. The data is easily accessible and helps us inform decisions.
What do you dislike about the product?
The customer ticket system has been a little slow lately. The resolutions are still coming pretty quick just not as quick as in the past.
What problems is the product solving and how is that benefiting you?
Yest is helping us work with publishers to make sure our content is fresh and optimized.
Cross Organizational Experience with Yext
What do you like best about the product?
Technology first, leads the vertical with several UX solutions out of the box, many integrations with key platforms such as Salesforce.
What do you dislike about the product?
Deployment of solutions sometimes can take longer than planned due to organizational misalignments. Extensive enterprise processes sometimes hinder an agile approach.
What problems is the product solving and how is that benefiting you?
Listing management services, answers and locator solutions - data control, better UX, scalability.
Everything you need for a mass listing all in one dashboard.
What do you like best about the product?
Easy to use and quick customer service when needed. The price is also affordable.
What do you dislike about the product?
Forwarding reviews to other departments is currently taking to long to send.
What problems is the product solving and how is that benefiting you?
Yext has helped update at least one location that has been addressed in a different state. Also, they have taken care of the most difficult vendors with wrong address information.
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