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Instant Profile Webpage
What do you like best about the product?
Templates and pre-populated contents. Easy to use web builder.
What do you dislike about the product?
Limited templates. There is no way to customize my profile page. The generated web address is too long and counterintuitive, not catchy. The rendered page is not pretty, boring, and outdated. It never changed in a long period of time. There is no feature to promote it on social media. It's missing integrated services with 3rd-party applications (e.g. SalesForce, Outlook email, Facebook, Instagram, Twitter, etc.)
What problems is the product solving and how is that benefiting you?
Instant web profile. It helped me to construct my webpage in short period.
Recommendations to others considering the product:
This is the only tool available from my agency in order to build my profile website. However, it's configured to have limited features (by my agency), or it lacks features.
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Digital Marketing Manager
What do you like best about the product?
Integration with Publishers, ease of updating profiels in bulk
What do you dislike about the product?
I cannot change the email notifications from my login, I have to ask support to help.
What problems is the product solving and how is that benefiting you?
Consistency in location information.
Great experience!
What do you like best about the product?
The most helpful thing about Yext is the team! From the support team to account management to sales, everyone we work with rocks!
What do you dislike about the product?
There is nothing unhelpful about using Yext.
What problems is the product solving and how is that benefiting you?
The biggest problem we're solving with Yext is keeping all of our location information correct and up-to-date.
Yext is a great company with a powerful tool
What do you like best about the product?
Yext provides a very easy method to manage your data across multiple channels. This saves us time and expands our companies visibility more than we could.
What do you dislike about the product?
Occasionally ticket support is slow to respond.
What problems is the product solving and how is that benefiting you?
The analytics tool in Yext is very powerful to monitor our digital impact. Utilizing Yext has definitely increase our engagement with our customers
Combining Listings and Landing pages together
What do you like best about the product?
Yext is easy to use and can bring real value to your SEO and SEA initiatives. I really like how you can have Yext Pages and listings to improve on regional search results.
What do you dislike about the product?
Not much to deslike here... maybe the only thing one can think of would be a limited reach in Asia...
What problems is the product solving and how is that benefiting you?
To be found on Searches in many regions and optimize your l regional presence
Recommendations to others considering the product:
Yext tool can make your professional life easier regarding listings and pages Management
Dependable and Useful Platform
What do you like best about the product?
I have been using for twwo years and location organization and ease of use are great.
What do you dislike about the product?
sometimes excessive scrolling is needed between location sections
What problems is the product solving and how is that benefiting you?
getting client business information pushed out
Yext strikes an excellent balance between user-friendliness and feature richness. It's damn good!
What do you like best about the product?
I primarily use Yext for its listing features and to take advantage of semantic seach opportunities, but I'm branching out to the reviews and analytic tools. So far I'm very pleased with how well thought-out everything is, and the quarterly updates actually improve the user experience, which is rare and appreciated as far as SaaS products go. To learn my way around, I've been using and referencing the Hitchhiker training course, and I can't recommend that training enough. It's in-depth, text-based, and optimized for a vertical monitor (still works and all horizontally). It introduces concepts in a test environment and makes sure you know what you're doing before you step into your profile and those of your clients.
What do you dislike about the product?
The whitelabeling could be a tad easier, and I'd like to see the web scraper (crawler) tool developed more, with better non-programming customizations. If I could pick which entities and fields I want to import from a preview of a client's site in Yext, that would be my dream scenario. As it is now, it's kind of a "set it up and let it loose" approach to scraping, and that involves more data cleaning than I'd like to do, especially if it wouldn't be too difficult to optimize. This is mostly a convenience gripe, but it's valid in my opinion.
What problems is the product solving and how is that benefiting you?
The previous SEO specialist in my agency didn't fully utilize Yext, and thanks to the Hitchhiker program, I'm able to use all the features we have access to and realize a complete return on investment. Also, we're seeing spikes in listing-sourced traffic after just a month of gathering data and building out knowledge graphs, and that's awesome!
Recommendations to others considering the product:
Set aside time to learn this thing. The Hitchhiker program is invaluable, but you do have to read through it and do the exercises to capitalize on it. A good rule of thumb is 4-5 days for basic admin functions (including knowledge graph usage and listings management) and then another 3 days per additional function (like analytics or reviews). It'll pay off!
Great tool and amazing support
What do you like best about the product?
The fact that all your info is distributed to so many channels, you are not able to manage yourself. The great support is a big plus.
What do you dislike about the product?
Nothing so far! The partnership has been great so far and here is nothing to dislike currently.
What problems is the product solving and how is that benefiting you?
Time management.
Great understanding of strategy and people to execute!
What do you like best about the product?
Yext and the people working for it have been and are a pleasure to work with. They are understanding, collaborative and patient. All qualities you want in a partner.
What do you dislike about the product?
No presence in Australia. As the collaboration happens in the early hours or late afternoons, it makes for long days!
What problems is the product solving and how is that benefiting you?
SEO & Online Discoverability. Our brands have majority of the organic search market within the industry but there is always opportunity to improve. It has also provided our company with the ability to centralize work and systems to reduce labour intensive tasks.
Recommendations to others considering the product:
Deep understanding of SEO and the success metrics reporting affiliated. Will hand hold your company through what can be complex in nature to understand.
Use for business website (financial services), heard a little about Yext from friend in IT.
What do you like best about the product?
Easy to edit website content&hours of ops
What do you dislike about the product?
Better explanation of analytics information
What problems is the product solving and how is that benefiting you?
Tracking visitors, scheduling appt.s direct to calendar
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