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YEXT is a great tool for setting up your business for success!
What do you like best about the product?
Yext allows us to keep our business profiles accurate and up to date for customers. It is an easy and comprehensive tool.
What do you dislike about the product?
I have not had a negative experience with Yext.
What problems is the product solving and how is that benefiting you?
Yext provides one place to enter accurate information that updates all of our directories. It keeps the process easy.
The software you didn't know you needed
What do you like best about the product?
I like that you can see all your listings in one place, making it easier to navigate and identify problems. For example I can see the Facebook pages that are not synced, and why they aren't synced. The Yext support team has been helpful too.
What do you dislike about the product?
What I dislike about Yext is the dashboard structure, I don't find it intuitive but once I do find what I'm looking for it's helpful. For example "entities" is a confusing term.
What problems is the product solving and how is that benefiting you?
Managing all our listings and hours as a restaurant chain is quite overwhelming, and Yext is helpful with that and also with responding to guest reviews.
Yext is a manageable solution to managing multiple listings.
What do you like best about the product?
The ease of editing business information
What do you dislike about the product?
I wish we can do more inside of the Yext platform.
What problems is the product solving and how is that benefiting you?
Yext allows me to quickly and efficiently update business information. Previously I'd have to update changes in hours on multiple different platforms and always missed a platform.
Yext helped our companies get found on Google!
What do you like best about the product?
The ease of use with the platform. Easy to get verified with Google My Business!
What do you dislike about the product?
They change account managers too frequently.
What problems is the product solving and how is that benefiting you?
Yext is solving the problem of having to get 40+ different branch locations verified through Google My Business and saves me LOTS of time!
Review of Yext
What do you like best about the product?
Update all location listings seamlessly.
What do you dislike about the product?
I don't have any issues at this time. Everything has been great.
What problems is the product solving and how is that benefiting you?
With the amount of location listings available it is near impossible to update them all. It is nice to know that all of the location listings are accurately displaying our information and will update quickly when needed.
The tool is great but service is lacking, I'm a 1-person team and had to teach myself how to use it.
What do you like best about the product?
I like the ability to scale changes across locations. Also the Support team is great when I need help or bandwidth to make changes.
What do you dislike about the product?
Not much training beyond links to webinars. I actually knew more about the product than my new contact during a "training" session.
What problems is the product solving and how is that benefiting you?
Scaling GMB/listings updates across multiple facilities
Highly Recommend Yext
What do you like best about the product?
Very user-friendly, easy to navigate, lots of different functionality all in one spot. Our team currently utilizes the knowledge graph for all franchise locations, reviews, social cascading, + much more.
What do you dislike about the product?
Sometimes the connections between Facebook and Yext get disrupted and makes social cascading a little challenging, but that happens very seldomly
What problems is the product solving and how is that benefiting you?
Yext is helping us have one centralized source of truth for all of our franchise locations' business information. This makes it extremely easy and simplified for our team to make updates in one spot.
Great Platform Along with Great Insights
What do you like best about the product?
The thing I enjoy the best about the Yext platform is that is is easy to use and I can gather the insights that I need to include in my report
What do you dislike about the product?
I don't have any dislikes at this time, I quite enjoy the tool.
What problems is the product solving and how is that benefiting you?
The amound of customer inquiries and understanding what customers are saying about my business is quite informative
Thanks Yext
What do you like best about the product?
Updating store profiles quickly makes my life so much easier!
What do you dislike about the product?
I don't have a great example - I guess when some listings don't update and need help being published.
What problems is the product solving and how is that benefiting you?
Updating store listings is just one part of my job - so being able to do that quickly and efficiently is wonderful.
Love Love Love This Service
What do you like best about the product?
the customer service is exceptional, I praise this!
What do you dislike about the product?
nothing at all, I quite enjoy all aspects about yext
What problems is the product solving and how is that benefiting you?
the amount of data is amazing. I think the data that is provided is beneficial to the companies it serves.
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