Reviews from AWS customer
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Easy and Efficient
What do you like best about the product?
It is simple to use. Aggregates reviews well.
What do you dislike about the product?
No downsides or suggestions for improvement
What problems is the product solving and how is that benefiting you?
Efficient review responses to client reviews.
Yext is very useful
What do you like best about the product?
I can find all my reviews all in one place and its super easy to use.
What do you dislike about the product?
I don't have anything Yext is very easy to use and helpful tool
What problems is the product solving and how is that benefiting you?
It is putting all my reviews in one spot and making it easy.
Great Product for Businesses
What do you like best about the product?
The best part is the ability to affect everything in one dashboard.
What do you dislike about the product?
I think the user interface could use some tweaking
What problems is the product solving and how is that benefiting you?
It makes sure that our businesses are aligned properly.
Great one stop to review all socials
What do you like best about the product?
Really great one stop to review all guest comments/reviews on social platforms.
What do you dislike about the product?
No issues, good product. Easy to log into and use.
What problems is the product solving and how is that benefiting you?
TIme saver
Great Experience
What do you like best about the product?
Very helpful people and very powerful tool
What do you dislike about the product?
Nothing so far, so far everything has been smooth.
What problems is the product solving and how is that benefiting you?
Ease of listings management
Good tool to respond reviews
What do you like best about the product?
You get the reviews of all platforms in one place
What do you dislike about the product?
Do not give you ideas to respond reviews
What problems is the product solving and how is that benefiting you?
Respond all reviews in one place and save you a lot of time.
Best DPM all in one platform
What do you like best about the product?
Yext is the best in the Digital Presence Management field because it provides an all-in-one platform that ensures businesses maintain accurate, consistent, and optimized information across every digital touchpoint, driving visibility, trust, and customer engagement.
What do you dislike about the product?
Price could be high for some and it does take some time learn the platform
What problems is the product solving and how is that benefiting you?
Yext helps me as an insurance agent by ensuring my business information is accurate and consistent across all major online directories, increasing my local visibility and credibility. Its AI-powered search and website tools make it easier for potential clients to find the answers they need quickly, improving their experience and saving me time on repetitive inquiries. With automated updates and centralized control, I can efficiently manage my digital presence while focusing more on serving clients and growing my book of business.
Very easy to use and understand!
What do you like best about the product?
The thing that I love most about Yext is that it is super easy to use and understand. I love when there is an issue the customer support is the best. I use this very frequenly almost every day. There is a easy implementation of finding out what really matters the most when it comes to review from my customers.
What do you dislike about the product?
There is not anything that I dislike about Yext.
What problems is the product solving and how is that benefiting you?
Yext is solving problems about what are the great things customers are saying about my agancy but also it lets me focuse on what someone might not be happy about, and making things better.
Good Tool, Needs More Responsive Employees
What do you like best about the product?
This tool makes it very easy for our business to stay organized with numerous location listings on Google. The label piece is especially helpful as we group different brands. The interface is also very simple to understand.
What do you dislike about the product?
It's difficult to get support and we've gone through several reps. I wish they were more responsive without having to bring in our agency to get a response. Customer service also speaks to us like they would a developer and it can be difficult to follow if that isn't your role.
What problems is the product solving and how is that benefiting you?
We needed a better way to manage our google business listings and responses to reviews. This helps us interact better with our customers and ensure that we're crafting quality responses in a timely manner.
I have very little experience and need to be trained.
What do you like best about the product?
Everything is in one place. Should be simple to use.
What do you dislike about the product?
I don't know enough about it and would like one on one training and a training guide.
What problems is the product solving and how is that benefiting you?
Well, I am hoping it will help me solve understanding the flow of things and when I should update information.
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