Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,003 reviews
from
External reviews are not included in the AWS star rating for the product.
Effortless Review Management, High Recommendation
What do you like best about the product?
I like Yext's review management feature, which makes it quick and easy for anyone to manage reviews and respond with auto-generated response ideas. The ability to see reviews quickly and post to certain platforms is also valuable. Plus, the initial setup of Yext was very simple.
What do you dislike about the product?
I think it would be better if there was a feature for AI to automatically read the review and respond based on what was said.
What problems is the product solving and how is that benefiting you?
Yext makes review management quick and easy, allowing me to see reviews and respond promptly. Its auto-generated response ideas simplify the task, making it accessible for anyone.
Ease of Use Makes Yext a No-Brainer
What do you like best about the product?
I like how Yext solves everything for me, and I find the ease of use particularly valuable. It makes the process easy and doesn't frustrate me. The initial setup was very easy as well.
What do you dislike about the product?
there’s nothing I don’t like
What problems is the product solving and how is that benefiting you?
Yext solves everything for me and is easy to use, making it not frustrating.
User-Friendly UI Ensures Accurate Updates
What do you like best about the product?
I like the UI of Yext. I think it's simple to understand and very user-friendly, making it easy to use.
What do you dislike about the product?
None
What problems is the product solving and how is that benefiting you?
I use Yext to update entities like schools and ensure our website pages are accurate.
Eases Marketing with Simple Setup, Some Listing Delays
What do you like best about the product?
I love how Yext allows me to access every listing and link every social media account I have. It's way easier for me, especially since I'm not a pro in informatics. Yext saves me a lot of time, making management simpler by letting me make one post and share it everywhere. It also helps with the type of picture I need to put in, showing me the right size to ensure it looks good on the website. The initial setup of Yext was very easy, to be honest.
What do you dislike about the product?
Sometimes it's still a bit complicated, and it takes too much time to update on the real website.
What problems is the product solving and how is that benefiting you?
I use Yext to manage my stock and marketing. It helps a lot with marketing advertising, saves time, makes it easy to streamline social media posts everywhere, and ensures pictures are the right size for the website.
User-Friendly Platform with Flexible, Powerful Data Visualizations
What do you like best about the product?
The platform isn't perfect, but generally it is user friendly. I also love the way data is visualized with the ability to cut it a bunch of ways.
What do you dislike about the product?
Very few things. I would prefer to have a single account contact that can handle my issues rather than emailing the helpdesk individually.
What problems is the product solving and how is that benefiting you?
We have 189 stores and most stores have another entity within. Being about to manage the hours of operation, reviews, and pages of all those entities is business critical and Yext makes it relatively easy.
Easy Review Replies and Simple Instructor Profile Updates
What do you like best about the product?
I like that I can easily see and reply to reviews, as well as, update our instructors photos and bios for our website.
What do you dislike about the product?
The website interface is a bit confusing, and it’s hard to find the exact category I’m trying to update.
What problems is the product solving and how is that benefiting you?
Manually updating your business information (such as hours, address, phone number, and categories) across dozens of sites (Google, Apple, Bing, Yelp, directories, and apps) is both time consuming and prone to errors.
Effortless Location Management with Quick Updates
What do you like best about the product?
I like that Yext is very easy to use, even for our tech-challenged employees! It simplifies our entire process of location management. I enjoy that Yext gives my bank control and confidence. As I work in marketing, it's great to know that our locations, hours, and lenders are shown accurately without having to double check multiple sites or platforms. Updates go live quickly when we have a one-off branch closure for weather or renovations, which is so nice! The updates are quickly turned around, so I don't have to guess if other directories picked up the change or worry that outdated hours or old addresses are still floating around. Yext really centralizes our whole process and reduces mistakes while saving time. It gives us control and more confidence because we know we don’t have to deal with a frustrated customer showing up to the wrong location or outside of a branch’s normal business hours.
What do you dislike about the product?
I think the platform was a bit overwhelming at first, but once I was acclimated, it was very easy to use. Sometimes I have to navigate around features or tabs I don’t directly use for my job so that can create some clutter. Sometimes it takes some extra clicks to get where I need to go, so just creates some visual noise sometimes. Maybe we could have the option to customize our dashboard to only include what we use daily.
What problems is the product solving and how is that benefiting you?
I use Yext to manage information for bank locations. It solves inconsistent location data, saving time and reducing errors by publishing accurate info quickly across platforms. It protects our brand, ensures compliance, and provides confidence that customers find up-to-date information online.
Efficient Bulk Management, Needs Better Reporting
What do you like best about the product?
I love being able to export and import entities in bulk. As I manage multiple stores, being able to look at everything in a sheet holistically, make updates, and then just import it is really easy.
What do you dislike about the product?
I find the reporting functions not that great.
What problems is the product solving and how is that benefiting you?
I use Yext for managing profiles at scale, allowing me to edit multiple Google business profiles at once. I love exporting and importing entities in bulk, as it makes updates across stores really easy.
Easiest Tool for Managing Clinic Reviews
What do you like best about the product?
I like that Yext notifies me when someone leaves a review, which helps me see the review and address it right away. It's easy to use, and I had no trouble with the initial setup.
What do you dislike about the product?
I saw a Google review but it did not show up on Yext. Idk if it’s supposed to.
What problems is the product solving and how is that benefiting you?
I use Yext to have all reviews in one place and get notified when someone leaves a review, allowing me to address it right away. It's easy to use.
Helpful Information, but Extremely Difficult to Navigate
What do you like best about the product?
it contains information I need and it responds to review professionally
What do you dislike about the product?
it is EXTREMELY difficult to navigate, almost impossible to find what you need
What problems is the product solving and how is that benefiting you?
manages my google and website information in one place
showing 21 - 30