Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,003 reviews
from
External reviews are not included in the AWS star rating for the product.
I can manage my clinic's business details SO EASILY!
What do you like best about the product?
I love being able to reply to my reviews, update clinic hours, etc.
What do you dislike about the product?
I'd really appreciate it if the website navigation could be made more intuitive—it would help users find what they need more easily.
What problems is the product solving and how is that benefiting you?
I contact clients in real time to obtain more information on how we can make their next visit better.
Seamless Review Management
What do you like best about the product?
Yext helps me keep track of company reviews from various platforms in a timely manner
What do you dislike about the product?
I personally haven’t experienced problems using Yext.
What problems is the product solving and how is that benefiting you?
Yext helps me keep track of online reviews in a timely manner.
Yext User Review
What do you like best about the product?
I appreciate the convenience of the platform. Yext has an extremely user friendly interface, providing an organized layout that is convenient when making website changed and updatges.
What do you dislike about the product?
I do not like some of the design limitations. I believe a customization factor would be beneficial, or at least a broader variety of options.
What problems is the product solving and how is that benefiting you?
Yext simplifies the task of Website maintenance and management. The software is user friendly and makes the experience simple and efficient for the user.
Yext allows us to keep our website organized and living and breathing with regular updates.
Yext allows us to keep our website organized and living and breathing with regular updates.
Great website
What do you like best about the product?
Yext is a great website. It has all my customer reviews for all 4 of my stores in one spot. It is very easy to use and it has worked like magic so far to help locate each good/or bad review and to contact who i need to make things right or thank the person that left the review. Thank you yext!
What do you dislike about the product?
Sometimes on my iPhone it doesn’t show the whole page but I turn it to the side and it works great.
What problems is the product solving and how is that benefiting you?
It helps me know what stars for each location and where and what I need to improve on to help get customers in our stores.
Great experience!
What do you like best about the product?
I love how easy it is to respond to reviews as well as seek where we are out of 5!
What do you dislike about the product?
Nothing. It’s perfect g for my needs. I love it.
What problems is the product solving and how is that benefiting you?
Text is making it easier to respond and view all of our reviews.
Good product and software, bad and slow customer support
What do you like best about the product?
The product is quite intuitive and very capable with many integrations and options. It's helped consolidate a lot of listings on multiple platforms with capabilities, being very easy to connect to multiple systems, even our internal tools.
What do you dislike about the product?
The account management is extremely frustrating. The onboarding process was very slow and nonresponsive. Getting a reply from our account manager has been next to impossible. We followed up almost every day for 3 weeks and never heard back and had to Contact a new Sales person on the website to be able to get an answer. They will be responsive during signing and weeks surrounding renewals, but immediately crickets afterwards. Very disappointing and unproductive account management and support.
What problems is the product solving and how is that benefiting you?
As a growing company, we didn't have a consolidated platform to house all of our listings, and it is not scalable to keep signing up for individual platforms and manually inputting change on every single one for the many business locations that we have. Yext helps consolidate them and also give localized access to people on the field.
Yext for Online Reputation Monitoring
What do you like best about the product?
I love having the ability to monitor all the stores in my dispatch in one place.
What do you dislike about the product?
Additional ability to export data would be helpful.
What problems is the product solving and how is that benefiting you?
It allows me to monitor all 47 stores in my dispatch easily.
Very Easy to Use
What do you like best about the product?
I like that I can filter out reviews to only see 5 stars and certain locations at a time. I also like that you can search up key words in the reviews.
What do you dislike about the product?
I haven’t had any complaints since using it.
What problems is the product solving and how is that benefiting you?
It is easy to reply to all comments from multiple platforms.
Yext is very user friendly, and allows for the creation and management of well built websites.
What do you like best about the product?
My favorite part about Yext is that it is simple to use. The display and interface is clean, and tabs/edits are easy to make. The yext support team is also very helpful, and are usually very responsive to inquiries and issues.
What do you dislike about the product?
The only part I dislike about Yext is the inability to 'save' drafts of tabs, or have your progress save while you are making edits. Across the board, your work being lost due to internet issues or exiting the tab by accident seem to happen often.
What problems is the product solving and how is that benefiting you?
Yext is solving the length of time it takes to build out a custom website. It allows you to make changes, add resources, and get a website onboarded efficiently and effectively.
Great Service!
What do you like best about the product?
Yext is very responsive and service oriented. They have very capable employees who are very willing to help and really know/understand the product.
What do you dislike about the product?
I dont have anything to dislike! Yext is a great firm with a great customer support team.
What problems is the product solving and how is that benefiting you?
We are establishing a new team website for a new team of financial advisors. They requested their own website as opposed to the existing one. This is benefitting us because now, people are able to see that we are a team!
showing 341 - 350