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Yext Elevates Your Marketing Experience
What do you like best about the product?
How easy it is to customize your website in a professional way
What do you dislike about the product?
Limitations that I'm assuming are set by firm/industry
What problems is the product solving and how is that benefiting you?
A beautiful, professional looking website that is customizable enough to offer a unique service in a crowded industry
Works but not super user friendly
What do you like best about the product?
That it takes the guesswork of pushing out changes to multiple platforms. Saves time and energy for other projects.
What do you dislike about the product?
Not overly simplistic to use -- there are areas within the account that unless you know where to go, you can't find it.
Great example - Google ID number for linking accounts. Also, when you first start showing yourself how to create various listings, there should be something.
Better ways to troubleshoot new listings if they do not connect.
Great example - Google ID number for linking accounts. Also, when you first start showing yourself how to create various listings, there should be something.
Better ways to troubleshoot new listings if they do not connect.
What problems is the product solving and how is that benefiting you?
The hundreds of othe rplatforms we can easily update in matter of minutes is truly helpful! We have been able to get added e to several platforms we were not aware would be good to join if not for YEXT
It has been good but there are a few tweaks that need to be made.
What do you like best about the product?
Quick notifications of reviews and able to respond.
What do you dislike about the product?
Not being able to send them a revision link to correct their review after speaking with them.
What problems is the product solving and how is that benefiting you?
Helps automate reviews
Quick and easy
What do you like best about the product?
Yext is very easy to use with quick results.
What do you dislike about the product?
It would be nice to receive an email once the changes have been updated.
What problems is the product solving and how is that benefiting you?
Having to manually update our online hours across multiple platforms
Interesting product; spotty support
What do you like best about the product?
It does seem like a powerful tool for keeping up-to-date information and supplementing SEO for multi--location businesses
What do you dislike about the product?
Account support was spotty at best, not very communicative, and confusing at times
What problems is the product solving and how is that benefiting you?
I worked on a website for a multi-location food brand, and Yext was the centralized platform for all details related to the business locations and hours
Ease to use, consistent and very reliable
What do you like best about the product?
Simplicity on use, great customer service
What do you dislike about the product?
Not issues at all, very reliable, fast and gives great prompts for reviews
What problems is the product solving and how is that benefiting you?
East to reply to customer reviews and keep the feedback flowing
Awesome Product
What do you like best about the product?
Yext is very good about displaying reviews for our practice, and the development tools are amazing!
What do you dislike about the product?
I wish there were more fields that we can use on the developer side.
What problems is the product solving and how is that benefiting you?
It is giving us a single area to look at our reviews for providers.
Solid product with room for improvement
What do you like best about the product?
I love that we're able to look at our reviews historically and compare time periods for each platform using the filters. Very user-friendly and easy to use.
What do you dislike about the product?
There are a few features we would find helpful - for example, the ability to easily label reviews with customized labels right as they come in. The reporting isn't as helpful as we'd like it to be, but does contain some good data. It would be great to be able to schedule these to run and be sent out to an email distribution list.
What problems is the product solving and how is that benefiting you?
No real problems - just a convenient place to look at reviews across all platforms and gather data easily.
Easy to understand
What do you like best about the product?
Brings together multiple platforms for easy use, specially when used multiple times a week.
What do you dislike about the product?
I haven't had any issues, so nothing to dislike.
What problems is the product solving and how is that benefiting you?
Brings platforms together for easy - one click - post
Increased Productivity; Decreased Stress
What do you like best about the product?
As a community manager, engaging with our customers is always a priority. Yext has provided a responsive system for monitoring our retail customer reviews and providing efficient replies; as well as analytics. Using the software on a daily basis, I have found that I can quickly sort and filter the reviews that we've received and provide responses in our unique brand voice. In addition to the software, the Yext team has been unsurpassed in their partnership to create success.
What do you dislike about the product?
At this time, I have found no detractors for this software platform.
What problems is the product solving and how is that benefiting you?
Yext is providing our brand with increased customer awareness, as well as trust to our consumers. We feel that this will help create customer bonds and relationships that will prompt them to return to our retail locations time and time again.
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