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Intuitive UI with Seamless Social Media Integration
What do you like best about the product?
I use Yext for posting to Facebook for Tommy’s Express Car Wash. I appreciate how it streamlines the post approval process. What I like most is its user interface, which is very intuitive and easy to use, making the whole experience less frustrating. The initial setup was easy, and I would definitely recommend Yext to a friend or colleague.
What do you dislike about the product?
I wish there was an iOS app, as I am forced to use it through Safari instead.
What problems is the product solving and how is that benefiting you?
I use Yext for posting to Facebook, and it streamlines the post approval process.
Strong Overall Experience with Room to Grow
What do you like best about the product?
suggested searches, multiple entities and more visual search results displays, ease of integration
What do you dislike about the product?
customer service, ease. of implementation, reporting capabilities, clickable suggested search results, front-end display limitations
What problems is the product solving and how is that benefiting you?
providing an actual, functional, search experience that can be customized across the website based on different entities (brands, segments, site segmentation such as blog vs. recipes)
Efficient Review Management with Room for UX Improvement
What do you like best about the product?
I like how quickly Yext pulls in reviews and the level of detail I can drill down to in reporting. We're able to report back to leadership on trends, sentiment, and soliciting initiatives which is really helpful.
What do you dislike about the product?
I find inconsistencies in the reporting numbers. The UX could also be a little more user-friendly.
What problems is the product solving and how is that benefiting you?
Yext allows us to manage online reputation for hundreds of listings simply, pulling in reviews quickly, and provides detailed reporting, helping us report trends and sentiment to leadership.
Basic but Easy Review Management Tool
What do you like best about the product?
I use Yext to manage the reviews for my business, and it provides a platform to respond to reviews. The initial setup of Yext was very easy.
What do you dislike about the product?
There's limited tools that it offers. As far as functionality, it's rather limited.
What problems is the product solving and how is that benefiting you?
I use Yext to manage and respond to reviews for my business, but it doesn't really solve specific problems for me.
Effortless Multi-Location Management, Highly Recommended
What do you like best about the product?
I use Yext for managing my business reviews and uploading info to the micro site. It's great because it collects reviews and allows me to easily respond. I appreciate that I can upload staff pictures and bios. What I like most about Yext is its user-friendliness for multiple locations. I can manage both locations without having to switch, which is incredibly convenient. Additionally, the initial setup was very easy.
What do you dislike about the product?
When uploading teacher pictures I have to do two steps to have it published.
What problems is the product solving and how is that benefiting you?
I use Yext for managing reviews and updating micro site info. It collects reviews, allows quick responses, and is user-friendly for managing multiple locations without switching.
Effortless Online Profile Management with Yext
What do you like best about the product?
I use Yext to manage our online Google services and really appreciate how it allows us to control our online profile in one location. I like the easy ability to use and learn Yext, even without having prior knowledge of online store account management. Being new with the company and needing to increase our online presence, Yext gave me the ability to grow our Google presence. The initial setup was fairly simple for me.
What do you dislike about the product?
i have not luckily ran into any issues with the software
What problems is the product solving and how is that benefiting you?
I use Yext to manage our online Google services, control our online profile in one location, and easily learn account management without prior knowledge, helping grow our Google presence.
All-in-One Platform for a Strong Online Presence Across Channels
What do you like best about the product?
All in one for several platforms when it comes to online presence
What do you dislike about the product?
Certain features aren't customizable or overridable (all or nothing)
What problems is the product solving and how is that benefiting you?
Studios use to update google, meta and other online platforms
Easy Review Sorting and Direct Responses in One Platform
What do you like best about the product?
Easy to view and sort reviews, as well as responding to them directly from the platform.
What do you dislike about the product?
I don’t use it enough to have a specific dislike.
What problems is the product solving and how is that benefiting you?
Posted reviews by customers are notified to my email which makes responding to them faster.
Effortless Review Management, Powerful Dashboard
What do you like best about the product?
I appreciate Yext's ability to create a dashboard that shows exactly what I want to see. I can add features like reviews left each week in a graph and the average star ratings. I find the ability to quickly overview review sentiment and respond with quick generated responses very useful. I also like how simple the initial setup of Yext was.
What do you dislike about the product?
Auto-generated responses to reviews that can be auto sent for automation purposes.
What problems is the product solving and how is that benefiting you?
I use Yext for review management and posting to social media. It allows me to quickly overview review sentiment and respond with quick generated responses.
Crisis Management Made Effortless with Yext
What do you like best about the product?
I like Yext because it allows me to update data once and it automatically corrects it across hundreds of platforms, which is really helpful for crisis communication. I also appreciate the feature 'Fix once, correct everywhere' that makes it so efficient. Plus, the initial setup was smooth, and I'm really satisfied with how it instantly updates hours and alerts during emergencies.
What do you dislike about the product?
Global directory expansion by region.
What problems is the product solving and how is that benefiting you?
I use Yext for crisis communication, instantly updating hours and alerts during emergencies. The 'Fix once, correct everywhere' feature lets me update data once, auto-correcting it across hundreds of platforms.
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