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Review of Yext platform
What do you like best about the product?
I like the ability to manage a number of top directory listings and aggregates in one spot to help with consistency and clients online presence
What do you dislike about the product?
it can be tough for clients that I manage to access their own listings directly to add pics, etc when its all housed under Yext. i have run into issues where we would have to release listing, have clients claim them and then revert back once thats done. can be a big pain. would love to be able to let clients easily access their own listings that are under Yext...more easily
What problems is the product solving and how is that benefiting you?
consistency within listings, which has a direct benefit to seo
Recommendations to others considering the product:
Make is easier for businesses to access their profiles when their marketing company has then set up with yext
Hearsay
What do you like best about the product?
Provides a compliant solution for individuals to use social media. The interface is relatively user-friendly. Ability to pre-populate content for agents provides significant benefit.
What do you dislike about the product?
Training support can be a challenge. Lacking detailed onboarding instructions from the company.
What problems is the product solving and how is that benefiting you?
Facilitating compliance approved social media usage and monitoring.
Recommendations to others considering the product:
Very few competitive options exist in the market.
Good platform to manage social media for companies
What do you like best about the product?
it provides and easy to use platform that is quite intuitive and user friendly
allows companies to manage content being published by various employees
allows companies to manage content being published by various employees
What do you dislike about the product?
other online product not best in class to compliment the social management platform
expensive
expensive
What problems is the product solving and how is that benefiting you?
enabling various employees to become active on social media to help drive the company image that leads to increased sales
Yext Makes it Easy
What do you like best about the product?
The ease of setup and the quickness of the data sync
What do you dislike about the product?
The cost of additional feature add-ons while in the middle of a client contract cycle.
What problems is the product solving and how is that benefiting you?
Inconsistent and missing location information. Clients often have data inconsistencies and manually management is time consuming
Recommendations to others considering the product:
You get what you pay for. Look at the additional features.
Easy to schedule, read results, and has easy access to sharable content for your audience.
What do you like best about the product?
Scheduling the month with content at my finger tips, and having my social platforms in one place.
What do you dislike about the product?
No twitter access and there is very limited content.
What problems is the product solving and how is that benefiting you?
Scheduling once a month frees up my daily schedule.
Allows me to see how my audience is responding to the content shared.
Allows me to see how my audience is responding to the content shared.
Recommendations to others considering the product:
It's easy to get in and out but know it's doing its job!
Yext - Directory Location to Improve SEO
What do you like best about the product?
I really like that they have made one simple platform for these otherwise tedious accounts. Working for a digital marketing company we use it to boost our SEO and make sure our info is consistent across the Internet. We also suggest that our clients do the same because prominence, consistency, and relevance of the rich content they can insert will help them bring in the right customers for their biz.
What do you dislike about the product?
I dislike that they have gotten rid of the ability to generate reviews like they used to. Not all their fault though. Fake review generators ruined that benefit.
What problems is the product solving and how is that benefiting you?
They provide a boost to SEO ranking by increasing the prominence of accurate content across all directories, some social media, and some search engines. They also are able to monitor all of your 3rd party reviews on one seemless platform that includes analytics for important accounts like Facebook, Google, and Yelp.
Recommendations to others considering the product:
Make sure to fully understand what review generation services they are offering. It has scaled back over the past year.
Great partnership
What do you like best about the product?
The support from the team is top notch. If there's ever an issue, it's easy to get a hold of your designated team and get it resolved.
What do you dislike about the product?
It's on the pricier side but has been worth it.
What problems is the product solving and how is that benefiting you?
Consolidation of local restaurant data, automation of updates to third-party location pages
YEXT in the marketing mix
What do you like best about the product?
I like the fact that you can manage all your listings in one place and maximize the impact of you presence online. The YEXT staff is extremely helpful and knowledgeable.
What do you dislike about the product?
Not a dislike, but given how important listings are, it is hard to provide a real cost benefit analysis to management. So sometimes the expense is a battle..
What problems is the product solving and how is that benefiting you?
We have 300+ locations and out listings were a mess. We've cleaned up what's out there and now we can easilly manage updates.
Recommendations to others considering the product:
I recommend this product to small-medium size companies that have multiple locations (100+) and limited internal resources. It's a good way to establish an online presence and begin the SEO battle.
Yext
What do you like best about the product?
Great team over at Yext. Very supportive.
What do you dislike about the product?
Hard to measure what success looks like. Would like metrics across the industry.
What problems is the product solving and how is that benefiting you?
Updated local store pages
Thank You!
What do you like best about the product?
The customer service is amazing! From signing on with Corey, to working day-to-day with, Kim, and now working on launching pages with Zach and Eva, our experience with the Yext team has been outstanding. They're so knowledgable, easy and efficient to work with.
What do you dislike about the product?
There's not much I dislike. Can't think of anything at the moment!
What problems is the product solving and how is that benefiting you?
NAP, SEO, review management, online reputation, local pages for each of our locations
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