Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Cross Organizational Experience with Yext
What do you like best about the product?
Technology first, leads the vertical with several UX solutions out of the box, many integrations with key platforms such as Salesforce.
What do you dislike about the product?
Deployment of solutions sometimes can take longer than planned due to organizational misalignments. Extensive enterprise processes sometimes hinder an agile approach.
What problems is the product solving and how is that benefiting you?
Listing management services, answers and locator solutions - data control, better UX, scalability.
- Leave a Comment |
- Mark review as helpful
Everything you need for a mass listing all in one dashboard.
What do you like best about the product?
Easy to use and quick customer service when needed. The price is also affordable.
What do you dislike about the product?
Forwarding reviews to other departments is currently taking to long to send.
What problems is the product solving and how is that benefiting you?
Yext has helped update at least one location that has been addressed in a different state. Also, they have taken care of the most difficult vendors with wrong address information.
Yext Review
What do you like best about the product?
Easy user access, great support, great people to work with.
What do you dislike about the product?
Nothing, it's been great working with them overall.
What problems is the product solving and how is that benefiting you?
API Connection to online business listings.
Support can be spotty, sales can be pushy
What do you like best about the product?
I like the intuitive nature of the listings platform. It's easy to train additional staff on, and relatively simply to operate. Competitors can offer too many bells and whiseltes beyond what we need.
What do you dislike about the product?
I dislike the turnover of the sales/support staff. Sales team seems to be undertrained and looking to maximize $ rather than customer satisfaction. An actual account rep rather than an outsourced support team would be helpful.
What problems is the product solving and how is that benefiting you?
It's streamlining listing management for us which is great. The one stop shop for hours changes, especially in these staffing times, is great. It's relieved staff time on listing management overall.
Yext is the Ultimate Time-Saver
What do you like best about the product?
I love that I can update all our web listings in one place. The Yext Knowledge Graph is exceptionally user-friendly.
What do you dislike about the product?
So far, I have not encountered anything I dislike about Yext.
What problems is the product solving and how is that benefiting you?
We are utilizing Yext to manage our web listings and ultimately improve organic search performance. Instead of updating our hours of operation across multiple publishers, we can quickly update in one place and see those updates reflected on each publisher.
Yext customer for years!
What do you like best about the product?
The simplicity of the platform. Easy to use, navigate, and train on.
What do you dislike about the product?
I wish that this was integrated with Yelp.
What problems is the product solving and how is that benefiting you?
This platform saves us a lot of time; we can focus on other location operations.
Yext (Local Listings)
What do you like best about the product?
Store info. is kept current and consistent across the web. Great customer service.
What do you dislike about the product?
Can occasionally take a little bit longer than desired for confirmation that store data has been updated.
What problems is the product solving and how is that benefiting you?
Keeping store info (address, phone #, website) correct and accurate throughout the internet.
New Client Review
What do you like best about the product?
The data provided by the platform far exceeds what has been available from prior vendors and provides actionable insights into our digital footprint. The report builder is extremely intuitive and allows for any slice and dice required. The onboarding experience was also the single best implementation I've ever gone through. The team provided exact guidance on what I needed to provide and when and exceeded expectations on rollout.
What do you dislike about the product?
I have not yet found anything that I dislike given that I've only been a client for two months!
What problems is the product solving and how is that benefiting you?
Yext helps manage our location data across the publisher network and provides relevant data insights on how we're performing against competitors and which locations need optimization support.
Good service to establish an organic presence
What do you like best about the product?
Easy to use and changes appear quickly. Network is a good size.
What do you dislike about the product?
The new homepage. Not much else needs improving.
What problems is the product solving and how is that benefiting you?
Organic presence in one spot which helps clients.
Yext has made a positive impact on the way I manage over 60+ locations
What do you like best about the product?
I really like the simplicity of the ability to manage, edit, review and organize our Branch locations. It also serves as a "one stop shop" for review management. This can easily be exported to our auditing team as well.
What do you dislike about the product?
I wish more features from Google My Business were integrated - like the verification process of a new location. Additionally I wish there was a way to expide cases within the platform to submit to provers like Google. Reporting reviews, etc.
What problems is the product solving and how is that benefiting you?
Yext has greatly impacted our location management and the time it takes to manage all 60+ of our locations. As we grow and add more branches through acquisitions, the team helps a ton to ensure we feel comfortable with the addition of more branches over time.
showing 71 - 80