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Wonderful team and great integrations.
What do you like best about the product?
The teams and their willingness to help.
What do you dislike about the product?
wish there was slightly more transparency in how they are able to work with google, Fb etc.
What problems is the product solving and how is that benefiting you?
the misses of google.
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Good, but can be better
What do you like best about the product?
The tool works wonderfully and provides a lot of insight as to what people are looking for.
What do you dislike about the product?
The company doesnt really provide one on one meetings to help achieve your goals.
What problems is the product solving and how is that benefiting you?
We use it for the search funtionality
User friendly, reports are tricky to learn at first.
What do you like best about the product?
The response in real time and alalytics.
What do you dislike about the product?
Support in the begining was great but didn't continue which was frustrating trying to pull reports for the business when we didn't know how.
What problems is the product solving and how is that benefiting you?
We can watch and learn from our customers and support with SEO understanding that Google takes in review response into our rank.
YEXT IS AWESOME-O
What do you like best about the product?
Yext enables me to make edits to numerous locations fast and easy with no errors.
What do you dislike about the product?
The response from the service team can be up to 10 minutes. LOL
What problems is the product solving and how is that benefiting you?
Yext keeps pur branch information updated fast and easy across 70+ platforms
I've always been pleased using Yext!
What do you like best about the product?
Their customer support! Always very responsive and happy to help!
What do you dislike about the product?
The lack of ability to help when having issues with a particular platform. It's not always in Yext control, although I've run into issues where the platform is of no help and I cannot make any progress with my issue.
What problems is the product solving and how is that benefiting you?
Yext seamlessly syncs my business to many other platforms. This benefits me by saving my time and energy having to individually upload my business to each platform.
Love Yext, always so responsive!
What do you like best about the product?
I appreciate Yext's help team for their responsiveness and attention to detail. I lvoe the AI tools and large API capacity as well.
What do you dislike about the product?
Switched to Yext just 6 months ago and am very satisfied so far.
What problems is the product solving and how is that benefiting you?
I appreciate the AI tools that enable me to update all publishers simultaneously and eliminate duplicates or errors through the Yext platform.
Yext is a game changer for getting lots of information out to lots of different search engines!
What do you like best about the product?
I love how Yext has quarterly/bi-yearly Summits to inform all of its customers with the new features and updates! That is extremely benefical as we work in an industry that is steadily changing and advancing!
What do you dislike about the product?
The downside of managing thousands of entities in Yext is that some may quit syncing so it takes time to resolve those listings that have errors, but Yext makes it easy to do so.
What problems is the product solving and how is that benefiting you?
Yext is getting our provider information out to hundreds of different listings which saves us time and money in the long run! Additionally, Hitchhikers makes learning features quick and easy also!
Yext provides excellent customer service and support
What do you like best about the product?
I love the ease of the platform and prompt replies from customer service.
What do you dislike about the product?
I wish I could duplicate providers for multiple listing. Currenlty, I am creating one at at time when a provider has multiple locations.
What problems is the product solving and how is that benefiting you?
Easier creation for new listings.
The best for managing hundreds of listings
What do you like best about the product?
It's a great tool for managing all of your external listings in one place, especially if you manage thosands of profiles. The tool makes it easy to make bulk changes. It's always releasing new features to customers.
What do you dislike about the product?
The platform can be a bit difficult to learn, so it takes a while to get up to speed. I wish the reporting features were a little less complex. I want to be able to quickly identify listings that could be optimized.
What problems is the product solving and how is that benefiting you?
Yext is aggregating all of our external publishers and making it easy for us to manage our external location and provider listings in one place.
Great Tool; Great Customer Service; Great Results
What do you like best about the product?
It's easy to publish updates on brick and mortar facilities across multiple search engines and sites with Yext.
What do you dislike about the product?
Not a ton to complain about here. We have had good partners at Yext that have helped us when we're stuck.
What problems is the product solving and how is that benefiting you?
We have thousands of locations across the U.S. and YEXT allows us to bulk upload and individually update huge listings with a few clicks. We've also been able to better work on reputation management using their tool.
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