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Our company buys and moves offices a lot, and Yext enabled us to correct our local online presence.
What do you like best about the product?
Accurate and consistent online presence offers greatly improved website ranking and increased visitors.
What do you dislike about the product?
Would be nice to work with Yext in person.
What problems is the product solving and how is that benefiting you?
We corrected and completed hundreds or thousands of online sites and improved our website rank; greatly increasing our visitors.
Recommendations to others considering the product:
You can't afford not to.
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Go directly through Yahoo instead of Yext!
What do you like best about the product?
Nothing. Absolutely nothing at all. All fake. All sales. Lost money. Please Refund.
What do you dislike about the product?
We didn't see our business on Yahoo map anymore like it used to be for 13 years. Yahoo directed us to Yext. We got talked into subscribing. We told them what we wanted. We filled out everything they asked. They told us it would take 30 days to see our business on the map and other things to match up. After about a month, we did finally see our business on there. Problem is, it didn't last. I think it lasted a total of 2 months, we even kept our Yext info site and acct updated for months following and still nothing. We were back off the map almost the entire time being signed up, still are today, not within any search engine searches, and my subscription ends next month. Needless to say I'm not using them again. A complete waste of $500 for the 6 mos we paid. Turns out you can actually go through Yahoo directly and pay less! We got ripped off so warning others. Probably won't be going through Yahoo either. I'm done with Yahoo & Yext altogether, unless it's free.
What problems is the product solving and how is that benefiting you?
They DID NOT put us on the map.
Recommendations to others considering the product:
Go through Yahoo directly if you want to be on their map. Yext does not work.
If you want to waste your money, start using Yext!
What do you like best about the product?
Yext has a pretty good integration with a lot of directory listing, they have the most comprehensive list of directories, but not all of them are important, or make the actual change for your location.
What do you dislike about the product?
To start using Yext they show you a demo, a super nice scenario where everything is working like a charm, but they don't offer any trial period or anything. After that they will make you sign a contract for one year for X amount of locations, it doesn't matter if you really manage that amount or not, they will charge you anyway.
There is NO WAY you can cancel your contract with them!
If you check your locations with other free solutions out there you will find that your listing is not accurate, even do they (Yext) guarantee you will have the correct information in all your listings.
In a period of 2 months they change my rep several times, and every time I asked for support they were offline and they write to me back the next day or the other and I'm paying to them a lot of money!
When I tried to cancel my plan my rep tried to trick me offering me a lower plan but I had to sign another contract, for one year, starting that moment!
There is NO WAY you can cancel your contract with them!
If you check your locations with other free solutions out there you will find that your listing is not accurate, even do they (Yext) guarantee you will have the correct information in all your listings.
In a period of 2 months they change my rep several times, and every time I asked for support they were offline and they write to me back the next day or the other and I'm paying to them a lot of money!
When I tried to cancel my plan my rep tried to trick me offering me a lower plan but I had to sign another contract, for one year, starting that moment!
What problems is the product solving and how is that benefiting you?
Have accurate information for all my locations in all the listing directories.
Recommendations to others considering the product:
Do not waste your money with Yext, there is another great solutions out there without the hassle of signing a contract!
Great tool, but expensive
What do you like best about the product?
Yext allows me to manage my clients local directories with ease. It's simple to upload them into the program. Also, they manage duplicates as part of the package.
What do you dislike about the product?
They are very expensive. ALso, sometimes it take a day or two to hear back from support.
What problems is the product solving and how is that benefiting you?
I manage my clients local directories thru Yext, so that they can rank higher for local search. Yext lets me do this with ease.
Recommendations to others considering the product:
Consider the price and the terms you'll be signing up for.
Update your listings across the web!
What do you like best about the product?
Text makes power listings easy. So many sites have partnered with Yext, which means SEO is much easier if you have an active subscription. If you are looking to update listings across the web without a headache, this can be a great investment to make sure you get on all of the major listing sites.
What do you dislike about the product?
I'm not sure I'm fond of the hold Yext has on some sites (looking at you Yahoo). If you want perfect listings, you almost have to purchase a subscription with them.
What problems is the product solving and how is that benefiting you?
SEO and NAP consistency is really important to my clients, so Yext makes it easy to keep listings updated and provide detailed reports when things change.
Local SEO made simple!
What do you like best about the product?
With so many directories out there it's a pain trying to keep up with consistency across the board. Yext makes it simple.
What do you dislike about the product?
Nothing to complain about. It does what it says it does.
What problems is the product solving and how is that benefiting you?
As an agency that focuses on local SEO, this helped us streamline our clients local directory listings.
Recommendations to others considering the product:
Great product and just linked with Google and Yahoo. Yext is the best solution for hands off local directory submissions.
Good product spoiled by overly aggressive sales tactics
What do you like best about the product?
PowerListings really is a decent product for getting your local listings consistent across multiple sources. The real-time update feature is unique among its competitors.
What do you dislike about the product?
Make no mistake, this is "rent a listing". Unlike other vendors like Placeable and MomentFeed, they don't lift a finger to help you clean your local data, so that the day you drop PowerListings your data reverts to whatever state it's always been. Their salespeople have been trained to convince you this isn't true. It is.
Speaking of their salespeople, once they have you in the hook they are aggressive to the point of being borderline harrassment. And if you're an agency, think twice before revealing the contact information of your clients, as they will not hesitate to go over your head to contact them if you tell them no.
Speaking of their salespeople, once they have you in the hook they are aggressive to the point of being borderline harrassment. And if you're an agency, think twice before revealing the contact information of your clients, as they will not hesitate to go over your head to contact them if you tell them no.
What problems is the product solving and how is that benefiting you?
Local Search. We wanted a solution to unify listings on multiple sites. Like I said, Yext provided temporary help, but it wan't until we went to a bona-fide Local Search vendor that we got permanent resilts.
Recommendations to others considering the product:
Do your homework. Yext has the hlitziest sales pitch of all the vendors but look at companies with real search expertise in their DNA like Moz Local, Placeable, or Momentfeed.
Yext Makes Managing Your Business Information Easy
What do you like best about the product?
Updates go live almost immediately and the social media management options are great for SMBs who are strapped from time and cash.
What do you dislike about the product?
It is a bit expensive compared to an investment of only time and effort, but time is worth saving.
What problems is the product solving and how is that benefiting you?
Citation building for clients is a lot easier now. It is a time consuming process and that is the biggest benefit. There are some good options for my clients, specials, food menus, etc.
Recommendations to others considering the product:
Yext is a subscription service and the data record isn't permanent. That said it is useful if time is a premium or if you have duplicate business listings.
Fast Listings & Impressive Performance
What do you like best about the product?
Yext delivered exactly what they advertised. We used their PowerListings service for two locations and have been generally pleased with how quickly the listings were published and their effect on increasing our exposure.
What do you dislike about the product?
It requires a year contract (although it's paid upfront) and it's unclear why anyone would continue the service after the listings are published.
What problems is the product solving and how is that benefiting you?
It helped us get a new location recognized by search engines and raised the validity of its corresponding website.
Recommendations to others considering the product:
There are several competitors in this space and while Yext isn't the cheapest option it is professional and ultimately we chose them for this reason.
Helpful & Tad confusing at times
What do you like best about the product?
It really streamlined our clients local directory submissions. Saved us a TON of time.
What do you dislike about the product?
It was confusing to use at first. There are some tasks to complete that you need access to a lot of the clients information... Sometimes you can't get that access or it takes forever.
What problems is the product solving and how is that benefiting you?
We're solving a lot of inconsistent listings and getting local listings onto directories that were tough to break into.
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