My use case for StrongDM is Privileged Access Management. I have privileged accounts because I am working for the Identity and Access Management team at my company. As an engineer, I have really privileged or elevated accounts for which I need my account onboarded to StrongDM, so I have to regularly use it.
StrongDM: The Dynamic Access Management Platform
StrongDM, IncExternal reviews
102 reviews
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Effortless Deployment with Strong Security Controls
What do you like best about the product?
I like how StrongDM helps us securely manage and control access to critical infrastructures like databases and servers. It enforces least-privilege access, eliminates shared credentials, and provides centralized auditing and visibility. I appreciate that the deployment cycle is short and pretty straightforward. The architecture is non-complicated, and it reduces dependency on servers. The initial setup was very easy.
What do you dislike about the product?
Operationalizing StrongDM can be improved. We need to have accelerators to streamline the operational processes.
What problems is the product solving and how is that benefiting you?
We use StrongDM to securely manage and control access to critical infrastructures, enforce least-privilege access, and eliminate shared credentials while providing centralized auditing and visibility. It addresses standing privileges, high license costs from competitors, and offers easy deployment.
Access management has improved privileged logins while still needing fewer crashes and less upkeep
What is our primary use case?
What is most valuable?
The best features in StrongDM are the password rotation capabilities, which I think are pretty cool, and also how you can literally log in to any of the privileged servers through a single platform. You just copy-paste the IP and the port number and log in over there through RDP, so I think that's pretty cool. I have used CyberArk before, but I think StrongDM as a product has pretty good potential.
My impression of the credential-less access control is that it's pretty good because it reduces the attack surface. Basically, if you cannot see the password and everything, even the privileged users cannot see the password. It's a password-less system where you just log in to the servers without knowing your password, and even if you know your password, it's probably going to be rotated after a while. So, I think that's a pretty good use case for reducing the attack surface and maintaining zero trust throughout an identity perimeter.
StrongDM helps with runtime features in a twenty-four-seven dynamic environment. Whenever I try to access at maybe two a.m. or three a.m. at night and I have a production issue on a server located in a different continent, I can access it right at that moment. I think the application works pretty much like a charm. It's readily available, and I think the runtime feature is pretty cool, although the application sometimes crashes when it's downloaded locally on your machine.
Regarding pricing, I find StrongDM to be definitely cost-efficient. We used to use CyberArk before, but StrongDM is more cost-effective, which is why we are using it. Our director is a board member at StrongDM, allowing us to utilize the product and the flexibility it provides, which tailor-suits our needs based on the organization and is something we do not get from other PAM products.
What needs improvement?
StrongDM regularly requires patches and maintenance, but I think that's a good question for the PAM architects in our organization.
If you guys could offer only a cloud-native solution, you would likely cater to different organizations. That could grow the product more.
For how long have I used the solution?
I have been using StrongDM for the last one or one and a half years.
What do I think about the stability of the solution?
I think the stability of StrongDM is about four to five due to the occasional crashes that I mentioned. The gateway sometimes crashes, and you are unable to retrieve passwords, which I hope they address in the future as the product evolves.
What do I think about the scalability of the solution?
Regarding scalability, it's difficult for me to assess because we are a mid-sized organization. Although we have many users, we only have a limited number of privileged accounts that StrongDM caters to. If a larger organization such as Microsoft or Dell adopted it, there would be more privileged accounts, showing the product's potential to grow if issues in maintenance and crashing are resolved.
How are customer service and support?
I would rate the technical support seven to eight, for sure.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have used CyberArk before. While CyberArk has a lot of fine-grain solutions, the problem is it lacks flexibility. CyberArk is fantastic and has been around for a long time, but it doesn't offer the tailored solution that different organizations need because every organization behaves in different ways. StrongDM provides that flexibility, as it is still growing and works on feedback to help integrate with your environment.
What other advice do I have?
I would assess StrongDM's ability to unify access across different systems in my organization as pretty good, despite sometimes facing issues using the platform, probably because of maintenance. Sometimes you are not able to retrieve the password, so it has happened. I'm not going to say that it's a perfect product, but I think they're slowly getting better, and as I said, in the future, this product has potential for hybrid solutions in my company, especially after they got acquired by Delinea.
Regarding the continuous runtime authorization feature, I haven't utilized that feature in the product myself, but someone else in the organization has. I mostly work with StrongDM as an end user who has privileged accounts onboarded.
I believe the importance of continuous authorization versus periodic checks is significant. Automatic credential rotation means we do not have to worry about manual checks repeatedly. It is a good solution for continuous authorization, although the challenge remains about how it will support larger organizations with many enterprise privileged accounts.
I would definitely recommend StrongDM, especially for mid-sized to small organizations. If it's a large organization, I would suggest having them view a demo to see if they are ready to adopt it as a product. My overall review rating for StrongDM is seven out of ten.
Essential Access Control with Stellar Support
What do you like best about the product?
I like the great documentation and responsive support from StrongDM. The tool itself solves a big problem for us by providing control over data store access. I appreciate having a tool that values support and long-term relationships, which is important as we intend to spread the use of the technology widely. The initial setup was also easy.
What do you dislike about the product?
I find the UI could be more intuitive and visually appealing. A better user experience for the desktop app would be great. Adding features like a list and grid view, a dark mode view, and icons related to the type of resource to access would make it nicer.
What problems is the product solving and how is that benefiting you?
I use StrongDM to provision access control for AWS data stores, providing a unified access point for engineers. It gives us control over data stores access, backed by great documentation and responsive support.
Simple, Stable Access Management That Just Works
What do you like best about the product?
I'm a user of StrongDM which my company set up for us. Simplicity of mapping remote ports/servers to local port, easy to ssh and connect to databases. It's been stable and I almost don't notice it's there. Customer support responds quickly and patiently helped me solve my problem.
What do you dislike about the product?
Nothing for now, it's been working great.
What problems is the product solving and how is that benefiting you?
I no longer need to keep track of the url and port of a hundred remote servers, databases and machines.
Simplified Secure Access with Audit-Ready Reporting
What do you like best about the product?
StrongDM makes access management simple and secure across databases, servers, and cloud tools. The setup process was straightforward, and onboarding has been smooth for both admins and developers. I also appreciate the centralized audit logs and fine-grained access controls, which save a lot of time and make it easier to manage permissions consistently. Overall, it feels like a reliable, scalable tool for modern teams.
What do you dislike about the product?
SDM is not supported Azure Databricks onboarding with Entra Redirect and Login which is pure need for fintech services. Also the Azure storage account we are not also able to on board onto SDM.
If this is implemented then for fintech is a game changer.
If this is implemented then for fintech is a game changer.
What problems is the product solving and how is that benefiting you?
StrongDM effectively solves access management challenges for our critical fintech production data. The lightweight, user-friendly local client makes development seamless—installation is simple, and connecting to resources via host and dynamic port is effortless. Audit-ready reporting provides clear visibility into who accessed what and when, along with structured access revocation workflows. Overall, it’s a secure, reliable, and developer-friendly solution.
User-Friendly with a Need for SDM Client Install
What do you like best about the product?
I find StrongDM extremely user-friendly, which makes managing privileged access a seamless experience. The certificate authentication feature enhances security and reduces the risk of unauthorized access, giving me additional peace of mind. I am pleased with the gateway installation process, which is well-structured and contributes to the solution's effectiveness in managing server access. Additionally, I appreciate how easy the initial setup of StrongDM is, allowing me to get started quickly and efficiently without any complications.
What do you dislike about the product?
I find the client-based setup of StrongDM somewhat inconvenient. It requires installing the SDM client for accessing target resources, which may add an unnecessary step in my workflow.
What problems is the product solving and how is that benefiting you?
I use StrongDM for Privileged Access Management and solving server access problems. It provides benefits like certificate authentication and gateway installation, making the setup easy and user-friendly.
Simplifies Onboarding and Reduces Credential Sprawl
What do you like best about the product?
StrongDM allows us to reduce credential sprawl and simplify the onboarding of new servers and staff. As with any security solution, users don't like friction or having to change how they work. However, StrongDM allows our engineers to continue using the same tools as they have always used with the added security benefits of MFA and JIT access.
Whenever we have experienced an issue, support have been proactive in responding and are always keen to help us find a solution.
Whenever we have experienced an issue, support have been proactive in responding and are always keen to help us find a solution.
What do you dislike about the product?
Sometimes the documentation site navigation can be tricky to navigate. I think the information is there, but I find myself going through a search engine to get to it.
Including CI/CD and machine access without having to purchase extra licences would be nice to see.
Including CI/CD and machine access without having to purchase extra licences would be nice to see.
What problems is the product solving and how is that benefiting you?
We were plagued with credential sprawl and administrative overheads when provisioning new servers, and had no good process for revoking access once staff left the organisation.
Now we can rest easy knowing that once a user is disabled in StrongDM it takes all access with it.
Now we can rest easy knowing that once a user is disabled in StrongDM it takes all access with it.
best possible support for every question
What do you like best about the product?
best possible support for every question
What do you dislike about the product?
24 hours to get the access might be little patience testing
What problems is the product solving and how is that benefiting you?
I was working on Connector integration . i was able to test it . now company might me lookin g about the actual prod integration with StongDM
StrongDM Streamlines Security Without the Hassle
What do you like best about the product?
I like how StrongDM makes it easy to securely connect to private resources without needing complex VPN setups or multiple credentials. It saves time, improves productivity, and ensures secure access with minimal hassle.
What do you dislike about the product?
Sometimes the admin portal can be a bit slow to load, but aside from that, my overall experience has been very positive.
What problems is the product solving and how is that benefiting you?
StrongDM solves the challenge of securely connecting to private infrastructure without the need to manage multiple VPNs, SSH keys, or complex access workflows. It centralizes and simplifies access management, making it easy for me to connect to databases, servers, and other resources from my local machine. This not only improves productivity but also ensures data security and compliance by giving fine-grained control over who can access what. Overall, it saves time, reduces administrative overhead, and provides peace of mind that access is both secure and seamless
Great product, even better customer service
What do you like best about the product?
we have been very happy with the ease of setup and usage of the StrongDM solution. Our onboarding process was smooth and everyone we have worked with has been wonderful. Customer support is extremely fast and efficient at providing solutions and solving problems, with some problems even getting solved within minutes. When we have run into more complex technical problems, we were able to get the help we needed with people joining calls and helping us find the solutions to our problems.
The application itself is pretty easy to use too, and our users are pretty happy with the overall experience.
The application itself is pretty easy to use too, and our users are pretty happy with the overall experience.
What do you dislike about the product?
If you have a very complex network or setup requirements, you may run into issues figuring out how to design and setup the strongdm network in the most efficient way, but this is true of most any networked technology. Careful planning (and with the assistance of StrongDM support staff) can go a long way to a smooth experience.
What problems is the product solving and how is that benefiting you?
We wanted to allow a select group of employees access to secured systems without giving them broad access, and StrongDM has been useful this use case. It has great approval workflows and has let us get very granular with the permissions we assign. The ability to track user activity while allowing them access to secured environments has also been very useful for us.
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