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External reviews

81 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Victor A.

Excellent Customer Support Sets StrongDM Apart

  • October 25, 2024
  • Review verified by G2

What do you like best about the product?
The support team is highly responsive, knowledgeable, and always willing to go the extra mile to help us resolve any issues or questions we have. They take the time to understand our specific needs and provide tailored guidance on how to best leverage the platform.
What do you dislike about the product?
While StrongDM gets a lot right, there are a few areas where the platform feels not quite 100% polished. We've encountered some rough edges in terms of configurability and customization options. There have been instances where we wanted to set up access controls or integrations in a specific way, but found that StrongDM didn't provide the necessary flexibility.
What problems is the product solving and how is that benefiting you?
StrongDM has greatly improved how we control SSH access across teams. It provides a centralized platform to manage role-based access permissions, making it easy to enforce least-privilege policies and reduce our attack surface.


    Music

Assistance with connection via sdm

  • October 22, 2024
  • Review verified by G2

What do you like best about the product?
It does exactly what I need with minimal issues.
What do you dislike about the product?
no graphical user interface support on linux
What problems is the product solving and how is that benefiting you?
sdm allows us to identify and access management to services. This is done with ease to connect the right people to the right services


    Financial Services

SteongDM review

  • October 16, 2024
  • Review verified by G2

What do you like best about the product?
Great product that fits most of our PAM use cases, and great support from the steongDM team
What do you dislike about the product?
I am a new user of the application and so far there isn't anything I dislike about the application.
What problems is the product solving and how is that benefiting you?
It help us in onboarding internal resources such as databases, servers etc and allowing us to securely manage user access to these resources through the strongDM app.


    Heyun S.

Great tool to mange access to database servers

  • August 20, 2024
  • Review verified by G2

What do you like best about the product?
Additional modular layer for easy server access control and management.
Save connections allow automatic connections.
Easy connections to difference networks and cloud without change of network connection.
Fast response from support team.
What do you dislike about the product?
Too frequent version updates at least not too relevant to me.
What problems is the product solving and how is that benefiting you?
Unified server access control and management


    Dhruv D.

It is really very cool and important PAM software.

  • July 30, 2024
  • Review provided by G2

What do you like best about the product?
UI and the way they put all minimal things describe in their documentation.
What do you dislike about the product?
They have to improve StrongDM app. some time it is run in background app and was not open in display.
What problems is the product solving and how is that benefiting you?
We can easly find who is using that perticular resources, so we can easly find if any issue occure.


    Sumanth M.

Product and Service, both are top notch !!!

  • July 26, 2024
  • Review verified by G2

What do you like best about the product?
What I like best about StrongDM is how it makes managing and securing access to servers, and Kubernetes clusters so easy.
The user interface is straightforward, and the audit logging feature is great for keeping track of user activity.
And the customer support toemphasize, very prompt, clear responses and followups.
What do you dislike about the product?
One thing i felt the initial setup and configuration can be somewhat time-consuming if you're not familiar with similar tools, but that's not really an issue as we have their uncomplicated and clear documentation to go through.
What problems is the product solving and how is that benefiting you?
It's solving the main problem of secure and efficient access management to databases, servers, and k8s clusters. Also centralizing access control in their dashboard eliminating the need for managing user, credentials and permissions separately.


    Financial Services

Great experience and most importantly - StrongDM is implementing new and very useful features fast

  • July 19, 2024
  • Review verified by G2

What do you like best about the product?
- comprehensive list of resources, everything one might need
- support for modern resources such as various flavours of Kubernetes clusters
- automation - possibility to manage entire PAM solution with Terraform is real killer feature, making resource available to end users few seconds after it's provisioned in your cloud provider (change management is important here!)
- useful integrations such as StrongDM
- helpful team and support specifically
What do you dislike about the product?
Not much to dislike, sometimes documentation is not up to speed with features released , requires spending more time and working with StrongDM support
What problems is the product solving and how is that benefiting you?
- access multiple types of datasources and servers/services from a single point
- having logging and audit for any access event on multiple platforms
- good user experience for remote access


    Financial Services

One of the only Enterprise tools I keep coming back too

  • July 09, 2024
  • Review verified by G2

What do you like best about the product?
StrongDM is the tool to make my job easier, and I use it everyday. Granting access for others to use potentially sensitive systems couldn't be simpler.
What do you dislike about the product?
Initial sticker shock is bound to hit you for pricing, but it does make up for it in having to spend way less time supporting just in time access patterns for sensitive systems.
What problems is the product solving and how is that benefiting you?
For compliance reasons, having temporary access with required approvals as well as full logs of what transpired during the sessions, all wrapped in a simple to use system. What more could you ask for.


    Information Technology and Services

Easy Privileged Access Management with StrongDM

  • June 17, 2024
  • Review verified by G2

What do you like best about the product?
StrongDM has helped us simplify the process of managing access to our database and server. We have been able to establish this across different environmets easily. The robust access control features that allow us to manage permissions seamlessly across our team have been a very useful implementation. The support has been very helpful and quick when needed and for the additional feature requests there has been a good turnaround time compared to other vendors. All this has helped us use StrongDM on a daily basis with no hassle.
What do you dislike about the product?
The initial setup could be hectic and complex, but the team at StrongDM will help as much as possible with the set up. Once we have a good working knowledge of the application, we should be able to use it with ease.
What problems is the product solving and how is that benefiting you?
We use it mainly for the Privileged Access Management for our servers and databases and has helped greatly with achieving the compliance standards we strive to achieve.


    Raj B.

StrongDM as a single proxy secure layer for all our critical workloads.

  • June 04, 2024
  • Review provided by G2

What do you like best about the product?
Ease of integration and managing the RBAC in the system is a piece of cake, definig roles and creating ACL's specific to our usecases were always starighforward and the integration with SSO tools. Many features for automating the usecases and onbarding the dataspurces using terraform modules.
What do you dislike about the product?
There are times when the Gateways and the ACL's didnlt reflect newer changes soon but the UI has developed a lot comapred to the first few versions, some of the logging policies can change if people want to move away from the syslog storage in the gateway servers.
What problems is the product solving and how is that benefiting you?
StrongDM provided us a way to implement an automated datasource onbaording and also implement a robust RBAC and priviliged Access management mechanism using best practices. We have multiple AWS accounts with multiple datasources like EKS, RDS, EC2 etc..., The case to use a datasource with out password and user credentials was centralized for all resources which saved us a lot of management overhead and also the case to rotate and secure the credentials often.