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Reviews from AWS customer

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External reviews

97 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Kent L.

User-Friendly with a Need for SDM Client Install

  • November 15, 2025
  • Review provided by G2

What do you like best about the product?
I find StrongDM extremely user-friendly, which makes managing privileged access a seamless experience. The certificate authentication feature enhances security and reduces the risk of unauthorized access, giving me additional peace of mind. I am pleased with the gateway installation process, which is well-structured and contributes to the solution's effectiveness in managing server access. Additionally, I appreciate how easy the initial setup of StrongDM is, allowing me to get started quickly and efficiently without any complications.
What do you dislike about the product?
I find the client-based setup of StrongDM somewhat inconvenient. It requires installing the SDM client for accessing target resources, which may add an unnecessary step in my workflow.
What problems is the product solving and how is that benefiting you?
I use StrongDM for Privileged Access Management and solving server access problems. It provides benefits like certificate authentication and gateway installation, making the setup easy and user-friendly.


    Edan B.

Simplifies Onboarding and Reduces Credential Sprawl

  • October 17, 2025
  • Review provided by G2

What do you like best about the product?
StrongDM allows us to reduce credential sprawl and simplify the onboarding of new servers and staff. As with any security solution, users don't like friction or having to change how they work. However, StrongDM allows our engineers to continue using the same tools as they have always used with the added security benefits of MFA and JIT access.

Whenever we have experienced an issue, support have been proactive in responding and are always keen to help us find a solution.
What do you dislike about the product?
Sometimes the documentation site navigation can be tricky to navigate. I think the information is there, but I find myself going through a search engine to get to it.

Including CI/CD and machine access without having to purchase extra licences would be nice to see.
What problems is the product solving and how is that benefiting you?
We were plagued with credential sprawl and administrative overheads when provisioning new servers, and had no good process for revoking access once staff left the organisation.
Now we can rest easy knowing that once a user is disabled in StrongDM it takes all access with it.


    Karthik S.

best possible support for every question

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
best possible support for every question
What do you dislike about the product?
24 hours to get the access might be little patience testing
What problems is the product solving and how is that benefiting you?
I was working on Connector integration . i was able to test it . now company might me lookin g about the actual prod integration with StongDM


    Rahul P.

StrongDM Streamlines Security Without the Hassle

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
I like how StrongDM makes it easy to securely connect to private resources without needing complex VPN setups or multiple credentials. It saves time, improves productivity, and ensures secure access with minimal hassle.
What do you dislike about the product?
Sometimes the admin portal can be a bit slow to load, but aside from that, my overall experience has been very positive.
What problems is the product solving and how is that benefiting you?
StrongDM solves the challenge of securely connecting to private infrastructure without the need to manage multiple VPNs, SSH keys, or complex access workflows. It centralizes and simplifies access management, making it easy for me to connect to databases, servers, and other resources from my local machine. This not only improves productivity but also ensures data security and compliance by giving fine-grained control over who can access what. Overall, it saves time, reduces administrative overhead, and provides peace of mind that access is both secure and seamless


    Information Technology and Services

Great product, even better customer service

  • August 21, 2025
  • Review provided by G2

What do you like best about the product?
we have been very happy with the ease of setup and usage of the StrongDM solution. Our onboarding process was smooth and everyone we have worked with has been wonderful. Customer support is extremely fast and efficient at providing solutions and solving problems, with some problems even getting solved within minutes. When we have run into more complex technical problems, we were able to get the help we needed with people joining calls and helping us find the solutions to our problems.

The application itself is pretty easy to use too, and our users are pretty happy with the overall experience.
What do you dislike about the product?
If you have a very complex network or setup requirements, you may run into issues figuring out how to design and setup the strongdm network in the most efficient way, but this is true of most any networked technology. Careful planning (and with the assistance of StrongDM support staff) can go a long way to a smooth experience.
What problems is the product solving and how is that benefiting you?
We wanted to allow a select group of employees access to secured systems without giving them broad access, and StrongDM has been useful this use case. It has great approval workflows and has let us get very granular with the permissions we assign. The ability to track user activity while allowing them access to secured environments has also been very useful for us.


    Information Technology and Services

Seamless, Secure, and Scalable Access Management

  • July 02, 2025
  • Review provided by G2

What do you like best about the product?
StrongDM’s partner-first mindset makes collaboration easy and impactful. Their platform is intuitive and highly secure, which makes it easy for us to recommend to clients across industries. The integration capabilities are top-notch, allowing us to embed StrongDM into complex environments with minimal friction. Most notably, their customer support is exceptional—both our team and our clients consistently receive fast, knowledgeable, and solution-oriented assistance. This level of support strengthens trust and ensures smooth deployments and ongoing success.
What do you dislike about the product?
There are a few areas where enhancements could further strengthen the collaboration. A more comprehensive partner portal—with features like real-time deal registration, co-marketing resources, and technical enablement materials—would streamline our joint go-to-market efforts. Additionally, expanding regional partner support, particularly in emerging markets, would help us scale more effectively and respond to local customer needs with greater agility.
What problems is the product solving and how is that benefiting you?
StrongDM is solving one of the most pressing challenges in modern IT environments: secure, auditable, and scalable access to infrastructure. Many of our clients struggle with fragmented access controls, manual provisioning, and compliance risks across databases, servers, and Kubernetes clusters. StrongDM addresses these issues by centralizing access management into a single, policy-driven platform that’s both secure and user-friendly. As a partner, this benefits us tremendously—it allows us to deliver faster, more reliable implementations, reduce support overhead, and build long-term trust with clients who value security and operational efficiency. It also opens up new opportunities for us to offer value-added services around access governance and compliance.


    Kyle B.

StrongDM Makes Access Control Easy

  • June 25, 2025
  • Review provided by G2

What do you like best about the product?
StrongDM is incredibly easy to use, with a clean interface that makes managing access straightforward even for non-technical users. What stands out most is their excellent after-sales support—responsive, knowledgeable, and always willing to go the extra mile to help. The auditing is great as you can see graphically what commands where run etc
What do you dislike about the product?
There’s not much to dislike. overall a great product but maybe more advanced filtering or search capabilities to better parse logs
What problems is the product solving and how is that benefiting you?
StrongDM solves the challenge of managing secure access to infrastructure across a growing number of systems—servers, databases, and Kubernetes clusters—without relying on clunky VPNs or shared credentials


    Gabriel A.

It was pretty easy to navigate.

  • May 23, 2025
  • Review provided by G2

What do you like best about the product?
The user friendliness of the process, it was very comforting to understand right away.
What do you dislike about the product?
The interface, i think it could be designed better.
What problems is the product solving and how is that benefiting you?
It’s making my task of managing my direct reports way easier.


    Arnold K.

App review

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
It’s a really good app once you start learning how to use it.
What do you dislike about the product?
A little difficult to get started. No very good intro to get started to use it.
What problems is the product solving and how is that benefiting you?
Securing the information between different enpoints


    Information Technology and Services

Enhances Security with Seamless Access Management

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
I find StrongDM incredibly valuable for resource discovery and managing access within our organization. The software significantly enhances our security by ensuring each access to resources is meticulously audited and tracked. This level of security helps us stand confidently with compliance auditing requirements. Additionally, StrongDM provides a better understanding of our Google Cloud Platform (GCP) infrastructure, which has been extremely beneficial in maintaining efficient operations and ensuring that our team has just-in-time access to necessary resources. The ease of managing access and the clarity provided by the compliance audit reports streamline our workflow. Overall, StrongDM's role in improving security makes it a crucial component of our infrastructure management.
What do you dislike about the product?
I find it frustrating that StrongDM currently does not have the feature to pull HR information directly from the HR system and relies on Okta. This would be more efficient and make StrongDM a more reliable source of truth regarding employment information. Additionally, the RBAC binding process for cluster management is a manual task, and I would appreciate an automated option that allows people to request to be added to groups through StrongDM, especially for specific namespaces. The initial setup posed challenges, mainly due to networking and firewall rules.
What problems is the product solving and how is that benefiting you?
I use StrongDM to manage access to our GCP infrastructure, providing JIT access, compliance audit reports, and improving our organization's security by auditing and tracking each resource access.