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Reviews from AWS customer

1 AWS reviews
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External reviews

100 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Amine M.

Essential Access Control with Stellar Support

  • January 27, 2026
  • Review provided by G2

What do you like best about the product?
I like the great documentation and responsive support from StrongDM. The tool itself solves a big problem for us by providing control over data store access. I appreciate having a tool that values support and long-term relationships, which is important as we intend to spread the use of the technology widely. The initial setup was also easy.
What do you dislike about the product?
I find the UI could be more intuitive and visually appealing. A better user experience for the desktop app would be great. Adding features like a list and grid view, a dark mode view, and icons related to the type of resource to access would make it nicer.
What problems is the product solving and how is that benefiting you?
I use StrongDM to provision access control for AWS data stores, providing a unified access point for engineers. It gives us control over data stores access, backed by great documentation and responsive support.


    Marketing and Advertising

Simple, Stable Access Management That Just Works

  • January 23, 2026
  • Review provided by G2

What do you like best about the product?
I'm a user of StrongDM which my company set up for us. Simplicity of mapping remote ports/servers to local port, easy to ssh and connect to databases. It's been stable and I almost don't notice it's there. Customer support responds quickly and patiently helped me solve my problem.
What do you dislike about the product?
Nothing for now, it's been working great.
What problems is the product solving and how is that benefiting you?
I no longer need to keep track of the url and port of a hundred remote servers, databases and machines.


    Financial Services

Simplified Secure Access with Audit-Ready Reporting

  • January 22, 2026
  • Review provided by G2

What do you like best about the product?
StrongDM makes access management simple and secure across databases, servers, and cloud tools. The setup process was straightforward, and onboarding has been smooth for both admins and developers. I also appreciate the centralized audit logs and fine-grained access controls, which save a lot of time and make it easier to manage permissions consistently. Overall, it feels like a reliable, scalable tool for modern teams.
What do you dislike about the product?
SDM is not supported Azure Databricks onboarding with Entra Redirect and Login which is pure need for fintech services. Also the Azure storage account we are not also able to on board onto SDM.

If this is implemented then for fintech is a game changer.
What problems is the product solving and how is that benefiting you?
StrongDM effectively solves access management challenges for our critical fintech production data. The lightweight, user-friendly local client makes development seamless—installation is simple, and connecting to resources via host and dynamic port is effortless. Audit-ready reporting provides clear visibility into who accessed what and when, along with structured access revocation workflows. Overall, it’s a secure, reliable, and developer-friendly solution.


    Kent L.

User-Friendly with a Need for SDM Client Install

  • November 15, 2025
  • Review provided by G2

What do you like best about the product?
I find StrongDM extremely user-friendly, which makes managing privileged access a seamless experience. The certificate authentication feature enhances security and reduces the risk of unauthorized access, giving me additional peace of mind. I am pleased with the gateway installation process, which is well-structured and contributes to the solution's effectiveness in managing server access. Additionally, I appreciate how easy the initial setup of StrongDM is, allowing me to get started quickly and efficiently without any complications.
What do you dislike about the product?
I find the client-based setup of StrongDM somewhat inconvenient. It requires installing the SDM client for accessing target resources, which may add an unnecessary step in my workflow.
What problems is the product solving and how is that benefiting you?
I use StrongDM for Privileged Access Management and solving server access problems. It provides benefits like certificate authentication and gateway installation, making the setup easy and user-friendly.


    Edan B.

Simplifies Onboarding and Reduces Credential Sprawl

  • October 17, 2025
  • Review provided by G2

What do you like best about the product?
StrongDM allows us to reduce credential sprawl and simplify the onboarding of new servers and staff. As with any security solution, users don't like friction or having to change how they work. However, StrongDM allows our engineers to continue using the same tools as they have always used with the added security benefits of MFA and JIT access.

Whenever we have experienced an issue, support have been proactive in responding and are always keen to help us find a solution.
What do you dislike about the product?
Sometimes the documentation site navigation can be tricky to navigate. I think the information is there, but I find myself going through a search engine to get to it.

Including CI/CD and machine access without having to purchase extra licences would be nice to see.
What problems is the product solving and how is that benefiting you?
We were plagued with credential sprawl and administrative overheads when provisioning new servers, and had no good process for revoking access once staff left the organisation.
Now we can rest easy knowing that once a user is disabled in StrongDM it takes all access with it.


    Karthik S.

best possible support for every question

  • October 14, 2025
  • Review provided by G2

What do you like best about the product?
best possible support for every question
What do you dislike about the product?
24 hours to get the access might be little patience testing
What problems is the product solving and how is that benefiting you?
I was working on Connector integration . i was able to test it . now company might me lookin g about the actual prod integration with StongDM


    Rahul P.

StrongDM Streamlines Security Without the Hassle

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
I like how StrongDM makes it easy to securely connect to private resources without needing complex VPN setups or multiple credentials. It saves time, improves productivity, and ensures secure access with minimal hassle.
What do you dislike about the product?
Sometimes the admin portal can be a bit slow to load, but aside from that, my overall experience has been very positive.
What problems is the product solving and how is that benefiting you?
StrongDM solves the challenge of securely connecting to private infrastructure without the need to manage multiple VPNs, SSH keys, or complex access workflows. It centralizes and simplifies access management, making it easy for me to connect to databases, servers, and other resources from my local machine. This not only improves productivity but also ensures data security and compliance by giving fine-grained control over who can access what. Overall, it saves time, reduces administrative overhead, and provides peace of mind that access is both secure and seamless


    Information Technology and Services

Great product, even better customer service

  • August 21, 2025
  • Review provided by G2

What do you like best about the product?
we have been very happy with the ease of setup and usage of the StrongDM solution. Our onboarding process was smooth and everyone we have worked with has been wonderful. Customer support is extremely fast and efficient at providing solutions and solving problems, with some problems even getting solved within minutes. When we have run into more complex technical problems, we were able to get the help we needed with people joining calls and helping us find the solutions to our problems.

The application itself is pretty easy to use too, and our users are pretty happy with the overall experience.
What do you dislike about the product?
If you have a very complex network or setup requirements, you may run into issues figuring out how to design and setup the strongdm network in the most efficient way, but this is true of most any networked technology. Careful planning (and with the assistance of StrongDM support staff) can go a long way to a smooth experience.
What problems is the product solving and how is that benefiting you?
We wanted to allow a select group of employees access to secured systems without giving them broad access, and StrongDM has been useful this use case. It has great approval workflows and has let us get very granular with the permissions we assign. The ability to track user activity while allowing them access to secured environments has also been very useful for us.


    Information Technology and Services

Seamless, Secure, and Scalable Access Management

  • July 02, 2025
  • Review provided by G2

What do you like best about the product?
StrongDM’s partner-first mindset makes collaboration easy and impactful. Their platform is intuitive and highly secure, which makes it easy for us to recommend to clients across industries. The integration capabilities are top-notch, allowing us to embed StrongDM into complex environments with minimal friction. Most notably, their customer support is exceptional—both our team and our clients consistently receive fast, knowledgeable, and solution-oriented assistance. This level of support strengthens trust and ensures smooth deployments and ongoing success.
What do you dislike about the product?
There are a few areas where enhancements could further strengthen the collaboration. A more comprehensive partner portal—with features like real-time deal registration, co-marketing resources, and technical enablement materials—would streamline our joint go-to-market efforts. Additionally, expanding regional partner support, particularly in emerging markets, would help us scale more effectively and respond to local customer needs with greater agility.
What problems is the product solving and how is that benefiting you?
StrongDM is solving one of the most pressing challenges in modern IT environments: secure, auditable, and scalable access to infrastructure. Many of our clients struggle with fragmented access controls, manual provisioning, and compliance risks across databases, servers, and Kubernetes clusters. StrongDM addresses these issues by centralizing access management into a single, policy-driven platform that’s both secure and user-friendly. As a partner, this benefits us tremendously—it allows us to deliver faster, more reliable implementations, reduce support overhead, and build long-term trust with clients who value security and operational efficiency. It also opens up new opportunities for us to offer value-added services around access governance and compliance.


    Kyle B.

StrongDM Makes Access Control Easy

  • June 25, 2025
  • Review provided by G2

What do you like best about the product?
StrongDM is incredibly easy to use, with a clean interface that makes managing access straightforward even for non-technical users. What stands out most is their excellent after-sales support—responsive, knowledgeable, and always willing to go the extra mile to help. The auditing is great as you can see graphically what commands where run etc
What do you dislike about the product?
There’s not much to dislike. overall a great product but maybe more advanced filtering or search capabilities to better parse logs
What problems is the product solving and how is that benefiting you?
StrongDM solves the challenge of managing secure access to infrastructure across a growing number of systems—servers, databases, and Kubernetes clusters—without relying on clunky VPNs or shared credentials