StrongDM: The Dynamic Access Management Platform
StrongDM, IncExternal reviews
103 reviews
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StrongDM Streamlines Security Without the Hassle
What do you like best about the product?
I like how StrongDM makes it easy to securely connect to private resources without needing complex VPN setups or multiple credentials. It saves time, improves productivity, and ensures secure access with minimal hassle.
What do you dislike about the product?
Sometimes the admin portal can be a bit slow to load, but aside from that, my overall experience has been very positive.
What problems is the product solving and how is that benefiting you?
StrongDM solves the challenge of securely connecting to private infrastructure without the need to manage multiple VPNs, SSH keys, or complex access workflows. It centralizes and simplifies access management, making it easy for me to connect to databases, servers, and other resources from my local machine. This not only improves productivity but also ensures data security and compliance by giving fine-grained control over who can access what. Overall, it saves time, reduces administrative overhead, and provides peace of mind that access is both secure and seamless
Effortless Setup, Exceptional Support, and Robust Features
What do you like best about the product?
I love StrongDM for its ease of use. Setting it up and configuring it was straightforward, and maintaining it has been easy too. The support team is first-class every time we've needed them, so we didn't have to hire a new resource to manage StrongDM. Instead, we integrated it into our workflows easily and quickly. The product is intuitive, making it easy for most users to learn how to use without issues. We only have one page of internal documentation, which answers almost all questions. I also like the admin workflows, which can be as simple or complex as needed. For critical workflows, we added PagerDuty alerting, ensuring timely actions. It was very easy to set up workflows according to our team’s requirements. Additionally, onboarding with StrongDM was one of the fastest vendor onboardings I've experienced, thanks to their helpful staff and the ability to automate adding resources, which significantly reduced overhead. The StrongDM employees and support staff are friendly and genuinely helpful, and it did pretty much everything we needed out of the box.
What do you dislike about the product?
One thing StrongDM doesn't handle right now is credential rotation. We have the option to store secrets in a variety of secrets managers, including Azure Key Vault and other similar secrets managers, but there's no way to rotate a secret within systems like Active Directory or EntraID. We've had to manually rotate passwords and update secret stores or vaults, which we prefer to automate, especially with compliance requirements about rotation periods for secrets and passwords.
What problems is the product solving and how is that benefiting you?
StrongDM provides secure remote access and simplifies user management with federated identity and SSO, ensuring compliance and enabling engineers to engage with production environments effectively.
Seamless, Secure, and Scalable Access Management
What do you like best about the product?
StrongDM’s partner-first mindset makes collaboration easy and impactful. Their platform is intuitive and highly secure, which makes it easy for us to recommend to clients across industries. The integration capabilities are top-notch, allowing us to embed StrongDM into complex environments with minimal friction. Most notably, their customer support is exceptional—both our team and our clients consistently receive fast, knowledgeable, and solution-oriented assistance. This level of support strengthens trust and ensures smooth deployments and ongoing success.
What do you dislike about the product?
There are a few areas where enhancements could further strengthen the collaboration. A more comprehensive partner portal—with features like real-time deal registration, co-marketing resources, and technical enablement materials—would streamline our joint go-to-market efforts. Additionally, expanding regional partner support, particularly in emerging markets, would help us scale more effectively and respond to local customer needs with greater agility.
What problems is the product solving and how is that benefiting you?
StrongDM is solving one of the most pressing challenges in modern IT environments: secure, auditable, and scalable access to infrastructure. Many of our clients struggle with fragmented access controls, manual provisioning, and compliance risks across databases, servers, and Kubernetes clusters. StrongDM addresses these issues by centralizing access management into a single, policy-driven platform that’s both secure and user-friendly. As a partner, this benefits us tremendously—it allows us to deliver faster, more reliable implementations, reduce support overhead, and build long-term trust with clients who value security and operational efficiency. It also opens up new opportunities for us to offer value-added services around access governance and compliance.
StrongDM Makes Access Control Easy
What do you like best about the product?
StrongDM is incredibly easy to use, with a clean interface that makes managing access straightforward even for non-technical users. What stands out most is their excellent after-sales support—responsive, knowledgeable, and always willing to go the extra mile to help. The auditing is great as you can see graphically what commands where run etc
What do you dislike about the product?
There’s not much to dislike. overall a great product but maybe more advanced filtering or search capabilities to better parse logs
What problems is the product solving and how is that benefiting you?
StrongDM solves the challenge of managing secure access to infrastructure across a growing number of systems—servers, databases, and Kubernetes clusters—without relying on clunky VPNs or shared credentials
It was pretty easy to navigate.
What do you like best about the product?
The user friendliness of the process, it was very comforting to understand right away.
What do you dislike about the product?
The interface, i think it could be designed better.
What problems is the product solving and how is that benefiting you?
It’s making my task of managing my direct reports way easier.
App review
What do you like best about the product?
It’s a really good app once you start learning how to use it.
What do you dislike about the product?
A little difficult to get started. No very good intro to get started to use it.
What problems is the product solving and how is that benefiting you?
Securing the information between different enpoints
Enhances Security with Seamless Access Management
What do you like best about the product?
I find StrongDM incredibly valuable for resource discovery and managing access within our organization. The software significantly enhances our security by ensuring each access to resources is meticulously audited and tracked. This level of security helps us stand confidently with compliance auditing requirements. Additionally, StrongDM provides a better understanding of our Google Cloud Platform (GCP) infrastructure, which has been extremely beneficial in maintaining efficient operations and ensuring that our team has just-in-time access to necessary resources. The ease of managing access and the clarity provided by the compliance audit reports streamline our workflow. Overall, StrongDM's role in improving security makes it a crucial component of our infrastructure management.
What do you dislike about the product?
I find it frustrating that StrongDM currently does not have the feature to pull HR information directly from the HR system and relies on Okta. This would be more efficient and make StrongDM a more reliable source of truth regarding employment information. Additionally, the RBAC binding process for cluster management is a manual task, and I would appreciate an automated option that allows people to request to be added to groups through StrongDM, especially for specific namespaces. The initial setup posed challenges, mainly due to networking and firewall rules.
What problems is the product solving and how is that benefiting you?
I use StrongDM to manage access to our GCP infrastructure, providing JIT access, compliance audit reports, and improving our organization's security by auditing and tracking each resource access.
Great software and support team
What do you like best about the product?
I am integrating ServiceNow with StrongDM in a Sandbox environment at the moment. I have had to utilize StrongDM documentation and guides to do this implementation and it is very easy to follow. On top of that their support team is great to work with. I worked with Alin and he was always extremely quick to respond, very knowledgeable, and willing to hop on a call.
What do you dislike about the product?
I cannot think of something I dislike! Honestly maybe the support ticket response could be a little prettier but that is also challenging with different web clients.
What problems is the product solving and how is that benefiting you?
Allowing to organize resources, roles, and users.
Fast customer support
What do you like best about the product?
The ease of use and secure connectivity with databases
What do you dislike about the product?
Security breach and data access to unauthorized individual may be a risk factor is any vulnerability could be exploited
What problems is the product solving and how is that benefiting you?
Connecting multiple user in the organization to a database securely
Vendor's Commitment To Customer Success Stands Out
What do you like best about the product?
- ease of operation and setup - full feature set - constantly improving
What do you dislike about the product?
- limited support for oracle databases - search could be improved by allowing to also search by port - logs search could be improved by allowing to search for keywords
What problems is the product solving and how is that benefiting you?
Improve compliance & risk management, replacing legacy remote access solutions with a simple and dependable solution.
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