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Great support and awesome tool for remote access
What do you like best about the product?
Great support and excellent tool for remote access
Good UI
Faster response
Easier to group users and datasources
Tagging feature is great
very rare outages reported
Good UI
Faster response
Easier to group users and datasources
Tagging feature is great
very rare outages reported
What do you dislike about the product?
Sometimes we face latency issues which tend to slow down the requests for pulling out queries, especially with certain database clients, there is a huge amount of latency
What problems is the product solving and how is that benefiting you?
Managing databases across the entire org, we don't have to share master credentials with all users, instead we create users on the database and assign them access through SDM
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SDM is great, it just works!
What do you like best about the product?
We like that StrongDM is simple to use for admins and end users. For the most part, we don't notice SDM is there, which is exactly what we want. Users that were initially skeptical have been impressed and prefer StrongDM to the old way of doing things.
What do you dislike about the product?
There's not much we dislike, overall its great. The 2 features that could use some more attention are the websites and RDP, not what we purchased SDM for though.
What problems is the product solving and how is that benefiting you?
Our primary focus was secure, revokable and short lived ssh access to resources. No more sprawling SSH keys, and database access is a lot easier and more secure.
StrongDM has Secured our SHell
What do you like best about the product?
I think it does an excellent job of access management. Setting up the roles and assigning them to users is very simple and reacts instantly. Their support team has done an outstanding job of responding to our needs and helped us get each issue handled in a very short time.
What do you dislike about the product?
RDP access has been a bit of a letdown. It works, but it logs each user in as the same user, which doesn't work well with windows file permissions.
What problems is the product solving and how is that benefiting you?
StrongDM solved our concerns around having ssh keys, or God forbid shared passwords, floating around where we didn't want them. We were able to lockdown our ssh_config in a much better way.
Incredible product with an incredible team behind it!
What do you like best about the product?
When we started evaluating access control tools, strongDM quickly became our top choice because of the tool's maturity, and we felt like the capabilities were unmatched when compared with alternatives. As a result, we hit our access control and monitoring goals in half the time we estimated initially!
What do you dislike about the product?
It can be a single point of failure, but despite the tool being stable, strongDM is very open about planning for redundancy and having a contingency plan. We also ran across some bugs with additional tools provided by strongDM during our implementation, but they were incredibly receptive and quick regarding fixes!
What problems is the product solving and how is that benefiting you?
Right now, we have several concerns about access and controls since we're part of a fully remote company. StrongDM helps give us a lot of piece of mind and allows us to regulate and introspect access to our critical systems deeply.
Amazing product with a great team
What do you like best about the product?
strongDM's product is extremely intuitive and powerful. We use it to manage remote access to customer sites; auditing and RBAC are crucial for our use case, and these features are baked right into the product and are easy to use. We can set up approval workflows using AccessBot's native features or custom workflows using the API. Everyone at the company that we've worked with -- Sales, Customer Success, and Support -- is passionate about the product and great to work with. I would recommend strongDM, both as a product and a company, to anyone looking to secure access to their infrastructure.
What do you dislike about the product?
Currently, strongDM is a SaaS-only offering. While I prefer the SaaS offering since it greatly simplifies the architecture on our end, we have some customers requesting that we run an on-prem solution. This is currently in the works on their side but not available yet. While competing products offer on-prem solutions, strongDM's product is vastly superior, so switching to a competing on-prem solution would be a last resort.
What problems is the product solving and how is that benefiting you?
strongDM gives us secure remote access to customer environments while providing auditing and RBAC.
Great access management
What do you like best about the product?
Strongdm is a setup and forget about it solution as it just works. The terraform provider as well as okta provisioning mean that the team responsible for maintaning datasources doesn't have to do any manual work.
What do you dislike about the product?
I have no complaints about strongdm at all. The pricing isn't free so that may be my biggest complaint.
What problems is the product solving and how is that benefiting you?
Access control and auditing access to data sources, who accessed what data at what time and what exactly did they do? This is huge for us when it comes to an audit trail.
StrongDM is a swiss knife for server infrastructure
What do you like best about the product?
There is no need in using VPN for accessing server infrastructure. It's all in-one: SSH, RDP, PSQL, VNC etc. Different access levels for different groups of staff. Audit logs for everything! We love it!))
What do you dislike about the product?
In theory it's a single point of failure - SPF. But it works pretty stable and I don't remember any work interruption in past few months. We're waiting the support of Android and iOS. Hopefully - they will be supported soon
What problems is the product solving and how is that benefiting you?
No more VPNs for accessing server infrastructure! Access permissions for different groups of staff and audit logs - solve security issues for our Team.
A product which works with great customer support
What do you like best about the product?
As described in the title, their product works! It works as expected - no magic, or wasted hours. Better than that, their customer support was there with us all the time, and our success was their priority. Their onboarding process is great!
What do you dislike about the product?
Since the beginning of our relationship, which was great, we had not hit any problems. We had scheduled meetings to check our progress and sessions that could be used to provide feedback or ask for help. We felt they were there for us if we needed them.
What problems is the product solving and how is that benefiting you?
StrondDM helped our developers to have access to resources "behind the iron curtain" - no public access, safely and easily. Their systray application is a great differential. Developers just need to click and chose what they want to have access to. You are able to audit access. Finally, they integrate with your IdP of choice, in our case OKTA and support SCIM.
Colby strongdm review
What do you like best about the product?
Simple pricing model. Good user experience.
What do you dislike about the product?
The local app could benefit from a search function.
What problems is the product solving and how is that benefiting you?
It's making our remote access more secure while also being a better user experience.
simple, seamless, reliable
What do you like best about the product?
simplicity of use & reliability of connection
What do you dislike about the product?
nothing I've experienced is negative, but I can't speak to specifics of internals or org-wide set-up process
What problems is the product solving and how is that benefiting you?
reliable secure remote connections (especially notable when changing locations or travelling), remote connections without credential sharing for team
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