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Great product, very helpful team and great support.
What do you like best about the product?
The product is great, we want to take out our VPN and go to a ZeroTrust strategy and StrongDM help us with this topic. Also, the support while deploying the solution and in all the later steps was great and the follow-up meetings with us were helpful to solver the remaining issues.
What do you dislike about the product?
In general, everything was OK. maybe some other more advanced features in the platform, or some changes in the UI to manage roles and users easily. But it's a tool that provides what you want so...
What problems is the product solving and how is that benefiting you?
In a full-remote company, we need to get rid of the typical network infrastructure and move to a Zero-Trust architecture. StrongDM helped us to take out the VPN and be able to audit and identify our users to align to this strategy
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Easy and secure unified access control
What do you like best about the product?
strongDM unified our access methods across a variety of production instances, gave us more granular control over that access, and simplified the process for the dev team. It's rare to see a product that improves security and usability at the same time.
What do you dislike about the product?
It's possible to go off the rails in specific ways. We mistagged our instances early on and ran into some filtering issues. The strongDM team has been excellent at adding features at our request and addressing these usability issues quickly, though. The core of their offering is solid, and any issues we had around the outside were easy to fix.
What problems is the product solving and how is that benefiting you?
Our infrastructure includes deployments across hybrid, public, and private cloud. Using strongDM allows our entire team to log into all of our environments in the same way, and allows us to grant just in time access to an on-call developer.
Easy and secure access to cloud resources
What do you like best about the product?
I like that StrongDM makes it easy for our users to securely access cloud resources without needing a separate VPN. We can provide SSH access to instances, access to databases, and even dashboards for tools that we don't want to make publicly available. Additionally, StrongDM allows us granular control over the resources that individual users have access to. StrongDM support is also fantastic. Any time we have had issues, they have been able to get us a resolution faster than I would have expected.
What do you dislike about the product?
There isn't anything that I dislike about strongDM. We have been a customer for several years now and have seen the product continually improve throughout the time we've used it. I can't wait to see what they come up with next.
What problems is the product solving and how is that benefiting you?
We brought in strongDM so that we could easily provide our users access to cloud resources without needing to set up a VPN and peer all of our VPCs together. Using strongDM allows users to log into a single service and have access to resources spread across multiple accounts.
Great tool for simplifying, standardizing, and controlling access
What do you like best about the product?
* The tool is easy to configure - both UI and IAC are well-designed
* End users can easily see what they have access to, and there's good documentation on how to use it.
* Fantastic support. Very responsive and helpful.
* End users can easily see what they have access to, and there's good documentation on how to use it.
* Fantastic support. Very responsive and helpful.
What do you dislike about the product?
Some of the integrations (databases, SSH, K8s) can unsurprisingly work a bit differently from one another and require custom scripting to work with developer tooling.
What problems is the product solving and how is that benefiting you?
We need to provide access for hundreds of users to thousands of resources in a way that is easy to scale, secure, and auditable. It also has to reflect our access requirements and only provide the access a user needs.
Perfect solution for secure access to cloud resources
What do you like best about the product?
What do I like best can easily be summed up by sayng "it just works". Since we initially on boarded with StrongDM the solution has worked for us. As with anything there have been minor hiccups but their support team is quick to email or hop on a zoom and resolve these hiccups. It's been easy enough for all of our teams, even the less techinical ones, to use without the need for significant training.
What do you dislike about the product?
There is not much now that I dislike besides the color scheme. In the past, they would release new features and not let us know about them or how they could be used to solve new issues. This has gotten better as we now have more and more contact with our CSM.
What problems is the product solving and how is that benefiting you?
We found StrongDM when we were starting down our compliance path, starting with SOC 2 Type II compliance. StrongDM helped us protect our cloud resources with private networks but still allows employees to connect to these resources when necessary. Plus it adds all the necessary audit trails.
Audited access control for all
What do you like best about the product?
Nearly instant-on access control for all major infrastructure resources. Everything is auditable - you know who had access and when and what they did. Can be set up with no inbound firewall holes if needed. Continually improved.
What do you dislike about the product?
Website access control can only be used with some kinds of authentication.
What problems is the product solving and how is that benefiting you?
Access control; Compliance; Auditability of access; Removal of dependency on VPN
Wonderful product, wonderful team. Makes my work easier and our company's security posture stronger.
What do you like best about the product?
Having StrongDM makes access control and audits a breeze. I get instant visibility into who is accessing my system and what they are doing. I can quickly grant and revoke access to different sources and it is all controlled in one interface.
What do you dislike about the product?
We host StrongDM ourselves and we hold onto logs ourselves as well. It's a little cumbersome to parse through those logs afterward. Certain logs like DB queries are better and we wrote a script to understand what is happening but the server actions recording logs are cryptic.
What problems is the product solving and how is that benefiting you?
Access control and audit trails are the largest benefits I see. At first, it was used for our compliance + IT team to have dynamic fine-grained access control but now we are also expanding it to use for other departments to access data too.
Minimal Overhead, Maximum Value
What do you like best about the product?
StrongDM has minimal overhead to run. Setting up in k8s is a breeze, and has a boilerplate template in the documentation with minimal configuration needed.
We honestly didn't need to compare to the competion because how quick it was to install and configure.
We honestly didn't need to compare to the competion because how quick it was to install and configure.
What do you dislike about the product?
Not much. There are a lot of items you can configure in their UI, which can be confusing at first. StrongDM has excellent documentation and has been making some improvements here.
What problems is the product solving and how is that benefiting you?
As an administrator and daily user, I can easily say it has made my daily work much more manageable. We have fantastic feedback from our dev team as well.
Time spent connecting to private resources and using traditional methods of authentication has dropped, and more time is spent on the actual work :)
Time spent connecting to private resources and using traditional methods of authentication has dropped, and more time is spent on the actual work :)
Recommendations to others considering the product:
Give it a try. It's pretty easy to see the value just by setting it up.
SDM provides a seamless experience
What do you like best about the product?
StrongDM makes it incredibly easy for me to work in various K8 clusters in various environments.
What do you dislike about the product?
So far, the product delivers the marketed solution as expected
What problems is the product solving and how is that benefiting you?
Our engineering organization no longer needs to access bastions with a script. Additionally we have more control over access to the bastions
Great Service, Great Support
What do you like best about the product?
SDM makes it easy to provide our engineers with secure and observable access to our data services. Our onboarding process is even more effective, as we are able to onboard team members to our services faster and with no intervention.
What do you dislike about the product?
Documentation can be slightly lacking sometimes, but the SDM team is quick to provide the guidance needed or update the docs.
What problems is the product solving and how is that benefiting you?
SDM provides our teams with affordable Zero Trust access to our Databases and servers. They also have features that we plan to implement soon, like automating approved access to services for engineers that are on-call for troubleshooting during incidents.
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