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Impressed with strongDM's ease of use and east of implementation
What do you like best about the product?
With SSO and SCIM configured, using SDM is now seamless. It didn't take long for the tool to insert itself into our workflows. As well the Terraform provisioner has been a nice touch. It is helpful to manage some of the static portions of the StrongDM setup in Terraform blocks. Not every company/tool provides a provisioner.
What do you dislike about the product?
strongDM not having a public roadmap and refusing to publish one when asked was a bit of a downside. Their case managers are forthcoming with details, but it is on the implementing team to communicate upcoming strongDM features to the rest of their companies without a public roadmap to refer to.
What problems is the product solving and how is that benefiting you?
Three main use cases:
Secure and easy daily-driver access to cloud infrastructure for certain teams.
Empowering developer teams to handle 24/7 emergency alerts related to their applications.
Ad-hoc, auditable, temporary access requested with approval through our tools. Jira, Slack.
Secure and easy daily-driver access to cloud infrastructure for certain teams.
Empowering developer teams to handle 24/7 emergency alerts related to their applications.
Ad-hoc, auditable, temporary access requested with approval through our tools. Jira, Slack.
Recommendations to others considering the product:
On its surface, StrongDM is simple and easy to use, this is great for the end-user.
But it also doesn't hide its extensibility. Our team has taken advantage of the various APKs, the Terraform provisioner, and deeper functionality of the CLI to build layers on top of SDM.
But it also doesn't hide its extensibility. Our team has taken advantage of the various APKs, the Terraform provisioner, and deeper functionality of the CLI to build layers on top of SDM.
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strongDM to the rescue
What do you like best about the product?
What do you like best?
Where to begin... ease of onboarding/offboarding users. Audit of any shenanigans that those users try to execute. The set-and-forget process of temporary elevation of permissions/resources. Quick support when encountering any issues (hear this, some wait-three-days-for-reply companies that shall remain unnamed). And much more!
Where to begin... ease of onboarding/offboarding users. Audit of any shenanigans that those users try to execute. The set-and-forget process of temporary elevation of permissions/resources. Quick support when encountering any issues (hear this, some wait-three-days-for-reply companies that shall remain unnamed). And much more!
What do you dislike about the product?
With "tighter integrations with Okta and Azure AD," the company is still working out all the kinks to integrate with Google suite groups. I understand that that is not an easy task, and the integrations will soon come out.
What problems is the product solving and how is that benefiting you?
What brought us to StrongDM is a need for detailed audit and access control to all Databases, internal website endpoints, Kubernetes, and AWS resources.
StrongDM provides us with all these capabilities and more.
StrongDM provides us with all these capabilities and more.
Team members who are friendly, dedicated, and professional.
What do you like best about the product?
StrongDM team is very responsive to our needs. They respond almost immediately if we have a problem or a question. In addition to monthly meetings, we have cases follow-up meetings as well.
It's a friendly and pleasant team.
It's a friendly and pleasant team.
What do you dislike about the product?
Since StrongDM is a growing company, it's difficult to meet all the needs of every customer. There are times when we have a special request, but in those cases, the team immediately opens a feature request and updates us on the progress.
What problems is the product solving and how is that benefiting you?
Using StrongDM solutions, we can gain centralized access to our resources and audit the actions of end-users.
Simple and powerful; one of those tools that both Admins and Clients both like to use
What do you like best about the product?
From the Admin side, it's intuitive and expansive. It's so nice to have a single pane of glass to manage different access to resources; but a killer feature is granting temporary access. As teams change, people go on-call, or various other changes happen, roles can be dynamically changed and updated- all autonomously after rules are established. This minimizes overhead, greases the wheels and gets developers, auditors, directors; whoever the right access they need every time without having to step in.
In addition, I appreciate that SDM has expanded so much since we began using them a few years back. It seems like they are always looking for new services to implement and work with; making SDM an absolute integral part of our infrastructure. I appreciate their human-centric design as well; no complex (specific) jargon; clear labels, and excellent documentation and Github repo for nontraditional deployments.
Finally; I appreciate the elegance of this solution. It's a simple solution to a complex problem. The Gateways/Relays are straightforward in how they do what they do. Understanding the internals of something is big; it's not necessarily a black box-- so troubleshooting and extension becomes easy and intuitive. From a client perspective, it's incredibly easy to understand and jump between different resources with minimal training. Always fantastic when a userbase is easy to pick up a new tool and use it without question. Minimizes our overhead, increases security, and simply works. This is the rare exception where increasing security at the end-user level actually improves the user experience.
In addition, I appreciate that SDM has expanded so much since we began using them a few years back. It seems like they are always looking for new services to implement and work with; making SDM an absolute integral part of our infrastructure. I appreciate their human-centric design as well; no complex (specific) jargon; clear labels, and excellent documentation and Github repo for nontraditional deployments.
Finally; I appreciate the elegance of this solution. It's a simple solution to a complex problem. The Gateways/Relays are straightforward in how they do what they do. Understanding the internals of something is big; it's not necessarily a black box-- so troubleshooting and extension becomes easy and intuitive. From a client perspective, it's incredibly easy to understand and jump between different resources with minimal training. Always fantastic when a userbase is easy to pick up a new tool and use it without question. Minimizes our overhead, increases security, and simply works. This is the rare exception where increasing security at the end-user level actually improves the user experience.
What do you dislike about the product?
Audit log retrieval / search could be a little bit more intuitive. A solution was outlined to us (created by SDM) to output over to our log aggregator, which helps immensely-- but it could be more straightforward.
What problems is the product solving and how is that benefiting you?
We're using SSO tools that mainly give FE access; but configuring these tools individually for backend access is much more of a challenge (and on some services, tiered).
Using this product allows us to speed up Onboarding, Access Management, and reduces management overhead drastically. Being able to link from an SSO provider all the way down to an IAM role for a specific resource (or dynamic resources based off of tags), while having a FULL audit trail is incredible.
Another key feature that we appreciate about SDM is that we can automatically escalate privileges based on on-call schedules. This ensures that we can follow an 'access level of least privilege, not to mention does away with hanging permissions that may have been manually adjusted. We are able to give more granular access to more people by using StrongDM; speeding up development, debugging, and incident response.
Using this product allows us to speed up Onboarding, Access Management, and reduces management overhead drastically. Being able to link from an SSO provider all the way down to an IAM role for a specific resource (or dynamic resources based off of tags), while having a FULL audit trail is incredible.
Another key feature that we appreciate about SDM is that we can automatically escalate privileges based on on-call schedules. This ensures that we can follow an 'access level of least privilege, not to mention does away with hanging permissions that may have been manually adjusted. We are able to give more granular access to more people by using StrongDM; speeding up development, debugging, and incident response.
Recommendations to others considering the product:
The cost to benefit ratio here is off the chart. It's easy to set up, the support team has been very responsive, and frankly, it's easy to troubleshoot outside of support. The application is easy to admin, and it's one of the few tools that our end-users actually like to use and ask to integrate further.
StrongDM has made extremely high toil tasks like database and kubernetes access management a breeze
What do you like best about the product?
By far the most helpful for us is the database and access management features, this is StrongDM's bread and butter. We currently use StrongDM for database access management, kubernetes access management, and SSH monitoring. We are currently exploring the other features offered like Secret Stores.
What do you dislike about the product?
The only thing that I really disliked at first was the user management, but StrongDM listened to their users and made huge updates over the past year in this area and it's now a breeze. Another feature would be a way to search through activity logging via the admin ui, this is easily done via the cli and by piping your logs to stdout but an in admin ui log search would be very useful.
What problems is the product solving and how is that benefiting you?
The main problem is the nightmare that managing database authentication is across a team of engineers. Prior to StrongDM we were managing users directly in postgres/mysql and this can be a full time job depending on how many databases you manage. StrongDM has now made this headache of a task into a breeze.
strongDM is a must have partner if innovation is your thing!
What do you like best about the product?
It has helped us avoid the need to manage database usernames and passwords for routine access; Helped answer questions like Who, When, What, and Where on a Splunk Dashboard; Automating onboarding/off-boarding, and a simplified manager approval process thanks to slack integrations.
What do you dislike about the product?
I am honestly struggling to find anything to improve on.
What problems is the product solving and how is that benefiting you?
Getting access to data was not trivial. It was time consuming for both DBAs and Engineers.
Thanks to strongDM we were able to achieve better operational efficiency.
Thanks to strongDM we were able to achieve better operational efficiency.
Great!, Zero Trust Infrastructure Access Tool.
What do you like best about the product?
* Auditing Capabilities are top-notch.
* Great API Support , which helps us to develop tools for Faster Access Management & automate things over StrongDM.
* Replaces Traditional VPN.
* Great API Support , which helps us to develop tools for Faster Access Management & automate things over StrongDM.
* Replaces Traditional VPN.
What do you dislike about the product?
* Nothing to dislike about StrongDM. It's a great tool
What problems is the product solving and how is that benefiting you?
* Infrastructure Access Mangement
* Granular Level Auditing
* Helping us become a Zero Trust Company.
* Developer Productivity is improved a lot.
* Granular Level Auditing
* Helping us become a Zero Trust Company.
* Developer Productivity is improved a lot.
Recommendations to others considering the product:
If you are looking for a tool with significant auditing & ease of infrastructure access than StrongDM is way to go!
strongDM Makes us More Secure
What do you like best about the product?
We've had a great time with the team at strongDM. The support has been fantastic, and the setup a breeze. Whenever we have a question, the support team is quick to respond and always extremely helpful. So far, we are only using the database connections but plan on leveraging more of their platform soon.
We look forward to hopefully, one day, getting rid of our VPN with the help of strongDM!
We look forward to hopefully, one day, getting rid of our VPN with the help of strongDM!
What do you dislike about the product?
While the support has been great, I would have loved a non-email option for getting a hold of the support team. Many vendors now utilize Slack across different organizations, and I would have loved to see strongDM do something similar.
This is a nitpick, but I would like to see more robust documentation around the Terraform provider.
This is a nitpick, but I would like to see more robust documentation around the Terraform provider.
What problems is the product solving and how is that benefiting you?
strongDM is helping us practice safer and more secure ways to connect to our RDS instances.
Extremely useful for proxying access to our sensitive systems
What do you like best about the product?
We're currently utilizing StrongDM for proxying access into the management interfaces for our most sensitive systems. The product works very well for this purpose for us. We add the servers, add the users, create the roles and assign the servers. That's it. Then, once it's completed, it's even faster to offboard and onboard new users. One of our DBAs is leaving shortly and we can just remove him from the group to disable all of his access. Then, once his replacement is hired, we can add the new user and put them in the group. They'll be allocated all of their required roles. The audit functions are also very helpful to preserve the actual tasks that were completed while the user was logged in.
What do you dislike about the product?
My two biggest criticisms is that I can't currently proxy websites that utilize our SSO environment (which I think is on their roadmap) and it doesn't currently support our password management system. That system is a bit older so I understand the decision. Also, they've been adding support for additional password management systems over time. That will allow us to have it check out credentials at the time of login rather than having to hard code them in.
What problems is the product solving and how is that benefiting you?
Trying to limit access to certain systems based on network addresses, VPNs, etc. was somewhat onerous. Also, unless you're wanting to create many different custom VPNs, it's a bit of a one size fits all approach, giving more access to more users than necessary. This allows us to very precisely assign specific users to specific systems. It also allows for timed assignments, so we can grant temporary access that expires without having to remember to remove it later. StrongDM also preserves data from the session in the event that we need to go back and track down an issue.
SDM packs a big punch for its small size
What do you like best about the product?
The ease of use for both infrastructure engineering, SRE, software engineers, as well as non-technical operators. I can have Customer Success work with reporting databases without a technical mess of getting them from A to B.
What do you dislike about the product?
The UI. It's simplistic and gets overly crowded. We had one engineer lose 7 hours trying to _find_ the taskbar icon in dark mode. He ended up reinstalling MacOS before we pointed out that it's that grey blob on a grey background between two icons.
What problems is the product solving and how is that benefiting you?
Complex access control via stunnel and VPNs. We have dozens of cloud accounts and to be able to nimbly connect to multiple resources across multiple accounts and clouds is amazing.
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