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Reviews from AWS customer

1 AWS reviews
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102 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Sam J.

Effortless Deployment with Strong Security Controls

  • March 05, 2026
  • Review provided by G2

What do you like best about the product?
I like how StrongDM helps us securely manage and control access to critical infrastructures like databases and servers. It enforces least-privilege access, eliminates shared credentials, and provides centralized auditing and visibility. I appreciate that the deployment cycle is short and pretty straightforward. The architecture is non-complicated, and it reduces dependency on servers. The initial setup was very easy.
What do you dislike about the product?
Operationalizing StrongDM can be improved. We need to have accelerators to streamline the operational processes.
What problems is the product solving and how is that benefiting you?
We use StrongDM to securely manage and control access to critical infrastructures, enforce least-privilege access, and eliminate shared credentials while providing centralized auditing and visibility. It addresses standing privileges, high license costs from competitors, and offers easy deployment.


    Amine M.

Essential Access Control with Stellar Support

  • January 27, 2026
  • Review provided by G2

What do you like best about the product?
I like the great documentation and responsive support from StrongDM. The tool itself solves a big problem for us by providing control over data store access. I appreciate having a tool that values support and long-term relationships, which is important as we intend to spread the use of the technology widely. The initial setup was also easy.
What do you dislike about the product?
I find the UI could be more intuitive and visually appealing. A better user experience for the desktop app would be great. Adding features like a list and grid view, a dark mode view, and icons related to the type of resource to access would make it nicer.
What problems is the product solving and how is that benefiting you?
I use StrongDM to provision access control for AWS data stores, providing a unified access point for engineers. It gives us control over data stores access, backed by great documentation and responsive support.


    Edan B.

Simplifies Onboarding and Reduces Credential Sprawl

  • October 17, 2025
  • Review provided by G2

What do you like best about the product?
StrongDM allows us to reduce credential sprawl and simplify the onboarding of new servers and staff. As with any security solution, users don't like friction or having to change how they work. However, StrongDM allows our engineers to continue using the same tools as they have always used with the added security benefits of MFA and JIT access.

Whenever we have experienced an issue, support have been proactive in responding and are always keen to help us find a solution.
What do you dislike about the product?
Sometimes the documentation site navigation can be tricky to navigate. I think the information is there, but I find myself going through a search engine to get to it.

Including CI/CD and machine access without having to purchase extra licences would be nice to see.
What problems is the product solving and how is that benefiting you?
We were plagued with credential sprawl and administrative overheads when provisioning new servers, and had no good process for revoking access once staff left the organisation.
Now we can rest easy knowing that once a user is disabled in StrongDM it takes all access with it.


    Information Technology and Services

Seamless, Secure, and Scalable Access Management

  • July 02, 2025
  • Review provided by G2

What do you like best about the product?
StrongDM’s partner-first mindset makes collaboration easy and impactful. Their platform is intuitive and highly secure, which makes it easy for us to recommend to clients across industries. The integration capabilities are top-notch, allowing us to embed StrongDM into complex environments with minimal friction. Most notably, their customer support is exceptional—both our team and our clients consistently receive fast, knowledgeable, and solution-oriented assistance. This level of support strengthens trust and ensures smooth deployments and ongoing success.
What do you dislike about the product?
There are a few areas where enhancements could further strengthen the collaboration. A more comprehensive partner portal—with features like real-time deal registration, co-marketing resources, and technical enablement materials—would streamline our joint go-to-market efforts. Additionally, expanding regional partner support, particularly in emerging markets, would help us scale more effectively and respond to local customer needs with greater agility.
What problems is the product solving and how is that benefiting you?
StrongDM is solving one of the most pressing challenges in modern IT environments: secure, auditable, and scalable access to infrastructure. Many of our clients struggle with fragmented access controls, manual provisioning, and compliance risks across databases, servers, and Kubernetes clusters. StrongDM addresses these issues by centralizing access management into a single, policy-driven platform that’s both secure and user-friendly. As a partner, this benefits us tremendously—it allows us to deliver faster, more reliable implementations, reduce support overhead, and build long-term trust with clients who value security and operational efficiency. It also opens up new opportunities for us to offer value-added services around access governance and compliance.


    Gabriel A.

It was pretty easy to navigate.

  • May 23, 2025
  • Review provided by G2

What do you like best about the product?
The user friendliness of the process, it was very comforting to understand right away.
What do you dislike about the product?
The interface, i think it could be designed better.
What problems is the product solving and how is that benefiting you?
It’s making my task of managing my direct reports way easier.


    Arnold K.

App review

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
It’s a really good app once you start learning how to use it.
What do you dislike about the product?
A little difficult to get started. No very good intro to get started to use it.
What problems is the product solving and how is that benefiting you?
Securing the information between different enpoints


    Information Technology and Services

Enhances Security with Seamless Access Management

  • May 20, 2025
  • Review provided by G2

What do you like best about the product?
I find StrongDM incredibly valuable for resource discovery and managing access within our organization. The software significantly enhances our security by ensuring each access to resources is meticulously audited and tracked. This level of security helps us stand confidently with compliance auditing requirements. Additionally, StrongDM provides a better understanding of our Google Cloud Platform (GCP) infrastructure, which has been extremely beneficial in maintaining efficient operations and ensuring that our team has just-in-time access to necessary resources. The ease of managing access and the clarity provided by the compliance audit reports streamline our workflow. Overall, StrongDM's role in improving security makes it a crucial component of our infrastructure management.
What do you dislike about the product?
I find it frustrating that StrongDM currently does not have the feature to pull HR information directly from the HR system and relies on Okta. This would be more efficient and make StrongDM a more reliable source of truth regarding employment information. Additionally, the RBAC binding process for cluster management is a manual task, and I would appreciate an automated option that allows people to request to be added to groups through StrongDM, especially for specific namespaces. The initial setup posed challenges, mainly due to networking and firewall rules.
What problems is the product solving and how is that benefiting you?
I use StrongDM to manage access to our GCP infrastructure, providing JIT access, compliance audit reports, and improving our organization's security by auditing and tracking each resource access.


    Paras P.

Fast customer support

  • March 26, 2025
  • Review provided by G2

What do you like best about the product?
The ease of use and secure connectivity with databases
What do you dislike about the product?
Security breach and data access to unauthorized individual may be a risk factor is any vulnerability could be exploited
What problems is the product solving and how is that benefiting you?
Connecting multiple user in the organization to a database securely


    Simone R.

Vendor's Commitment To Customer Success Stands Out

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
- ease of operation and setup - full feature set - constantly improving
What do you dislike about the product?
- limited support for oracle databases - search could be improved by allowing to also search by port - logs search could be improved by allowing to search for keywords
What problems is the product solving and how is that benefiting you?
Improve compliance & risk management, replacing legacy remote access solutions with a simple and dependable solution.


    Taddeo Riccardo F.

I think StrongDM is a great tool to improve people's operations

  • February 05, 2025
  • Review provided by G2

What do you like best about the product?
I like the secure connection management and the ability to clearly view logs.
What do you dislike about the product?
I dislike some parts of the GUI that in my opinion need to be fixed such as displaying the information needed for a route without going into detail
What problems is the product solving and how is that benefiting you?
Secure Access