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IBM Security MaaS360

IBM Security | 1

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External reviews

167 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Information Technology and Services

MaaS360 is good for mobile devices management, but there is a lot of room for improvement

  • August 03, 2016
  • Review verified by G2

What do you like best about the product?
Ease of administration, support is good. Easy to push apps.
What do you dislike about the product?
Different URL for server instances. Configurations are not that intuitive.
What problems is the product solving and how is that benefiting you?
To manage app distributions and mobile device users.
Recommendations to others considering the product:
Easy of administration, easy management and quick and friendly support team.

    Clément B.

Comment garder une trace sur tout vos appareils de votre entreprise

  • June 07, 2016
  • Review provided by G2

What do you like best about the product?
Ce que j'aime avec IBM MaaS360 Mobile Device Management, c'est qu'il simplifie la gestion des terminaux mobiles en offrant visibilité et contrôle des smartphones et tablettes de l'entreprise. Ce qui est vraiment très bien, c'est que le logiciel prend en charge des terminaux tels que iPhones, iPads, téléphones sous Android et Windows. Attention cela depends des versions mais elles ne sont pas toutes compatibles !
Selon le site du fabriquant du logiciel, MaaS360 Mobile Device Management offre les fonctionnalités et les avantages suivants :
Inscription rapide des terminaux mobiles pour rationaliser la configuration et le déploiement.
Intégration avec des systèmes d'entreprise pour utiliser les investissements informatiques existants pour les terminaux mobiles.
Gestion centralisée pour offrir une visibilité et un contrôle complets des terminaux mobiles dans votre réseau.
Conformité et sécurité pour vous aider à protéger vos périphériques et vos données.
Surveillance et reporting pour suivre, diagnostiquer et résoudre les problèmes liés aux terminaux et aux utilisateurs.
What do you dislike about the product?
Mon amis et moi meme avons des petits problèmes de synchronisation entre la base et les périphériques ce qui est assez dérangeant.
Comme dis plus haut, cela depends de la version de l'os. En effet, sur mac Os, alias pc pourris, il est difficile de tout sychroniser surtout avec les dernières version comme OS El Captain.
Attention, desfois, lorsque je quitte ma session utilisateur, la connexion deviens instable.
Peut etre cela viens de mon ordinateur qui n'est plus trop d'actualité au niveau de ses composants. ( problem de driver ? )
What problems is the product solving and how is that benefiting you?
Grace a cette solution, je sais en temps reel ou se trouvent mes appareils et tous les paramètres sont synchronise. Mieux que iCloud !
Recommendations to others considering the product:
Continuer d'aller de l'avant !

    Banking

Easy to use, much better than other options

  • May 17, 2016
  • Review provided by G2

What do you like best about the product?
Easy to use, interface is simple. I would recommend this to others.
What do you dislike about the product?
It can be a pain if you have e-mails going to different folders within the inbox, as I have to set all of those up separately.
What problems is the product solving and how is that benefiting you?
remote e-mail, this product helps it all work well.
Recommendations to others considering the product:
It's a good large scale option

    Computer Software

Excellent Customer Service and reliable product

  • March 02, 2016
  • Review provided by G2

What do you like best about the product?
This MDM worked with practically no resource footprint in our environment; one service on one server. It was reliable but as we explored and didn't understand how to do something support was there to help quickly. The product just plain worked which is what we wanted. We had iPhone and Android and setup on either was a breeze and there was no getting around using the security we had in place. We tried and employees tried but never succeeded.
What do you dislike about the product?
In the course of over 2 years we had to manually kick the cloud extender service inside our environment probably 10 times. The service would be running but not working. Thankfully the phones all worked through such times; we only noticed the issue when we couldn't add an additional phone. Not a dealbreaker.
What problems is the product solving and how is that benefiting you?
Email is secure and ease of use was met. In some ways we had too easy of a goal to meet but we didn't have complaints from techs or staff about the product and that is significant.

    Matthew K.

Nice mobile management suite

  • February 25, 2016
  • Review provided by G2

What do you like best about the product?
The company I was working for at the time of using this suite had a majority of iOS devices which in this case were iPads, with a select amount of Android tablets here and there. My focus was on the iPad sector so I don't have too much experience with Android. The suite had a nice interface for providing remote administration through their web client on the computer, and as long as the client had the MaaS360 mobile app installed, I was able to push files and group policies to the iPad for whatever needed to be rolled out.
What do you dislike about the product?
I had also tested the MaaS360 computer management set of tools, and at this time it was in beta so I'm not sure if it has improved now or not, but it would only work if the computer had a single login account. If this was a domain computer that had multiple logins, when you logged out of one account then the MaaS360 program would log out as well, and the new user would have to manually initiate the program on their account.
What problems is the product solving and how is that benefiting you?
One of the main benefits we liked about this suite was the ability for security on the iPads. For example, say a rep forgot their passcode, I could remote into the iPad's settings and reset it for them and give them a temporary passcode. Also, what if they forgot their iPad on location or lost it entirely, I could also go in and reset the iPad to factory settings if requested, and also turn Find my Device on as well.
Recommendations to others considering the product:
If you are looking for a platform that can provide you with administrative functions for an iOS mobile device, then this is your suite. It's a great company with excellent support, and you can't go wrong with them!

    Information Technology and Services

MaaS360

  • February 24, 2016
  • Review verified by G2

What do you like best about the product?
Simple and easy for end users (generally transparent from their perspective) and good admin tools.
What do you dislike about the product?
Good product and solved core needs. Nothing materially negative.
What problems is the product solving and how is that benefiting you?
Standardizing policies across user base without materially impacting productivity of IT staff

    Information Technology and Services

Great MDM Solution

  • February 13, 2013
  • Review provided by G2

What do you like best about the product?
Maas360 is a cloud based only MDM solution that is supported across every platform. It has a very east set up process for end users and is fairly priced amoungst its compeitors.
What do you dislike about the product?
I frequently change my mind on if I like corporate e-mail on my phone. If I want to get Maas360 off my my phone I need to do a factory reset or get a new phone which is normally what I end up doing :-)
What problems is the product solving and how is that benefiting you?
MDM
Recommendations to others considering the product:
Decide if you are looking for a cloud based, on-prem, or Hybrid solutions. If cloud based is what you want Maas360 is a great place to start.

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