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Perfect tool for controlling & securing data
What do you like best about the product?
We have been using this tool for 2 years now and have never looked back, historically we were always going over on our data budget and had numberous employees whom would say that they had know idea of how this was happening,
Once we tool control and blocked Facebook,Netflix, yotube ect on the works phone our data was no more issue!
for me this is a fantastic tool that fits in with work brilliantly.
Once we tool control and blocked Facebook,Netflix, yotube ect on the works phone our data was no more issue!
for me this is a fantastic tool that fits in with work brilliantly.
What do you dislike about the product?
i have no issue at all works fantastically
What problems is the product solving and how is that benefiting you?
Instantly resolved overspend on data resulting in ever increasing bills.
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Useful but not crucial
What do you like best about the product?
I can see what devises I have in the field how up to date they are, and what their status is without physically having the hardware in hand.
What do you dislike about the product?
No all the API's are available for locking down completely on the phones. Etc. you cannot take the option for turning mobile data away. User can still turn it on and off but they get a noncompliance notification.
What problems is the product solving and how is that benefiting you?
Visibility of software/status without having the hardware in hand.
Recommendations to others considering the product:
Being able to view all devises setup in one place, and monitor them. Being able to help a user in the field armed only with the information I have in front of me.
Great platform, very trustable
What do you like best about the product?
Easy to use, great functionality, we have all that we can expect from a MDM software
What do you dislike about the product?
Maybe the high number of times that we are requested to introduce our password for any change.
What problems is the product solving and how is that benefiting you?
Remote administration of our tablet devices. Control and remote admin,
MaaS360 great MDM!
What do you like best about the product?
The MaaS360 portal is very user friendly. If we publish a policy it is almost instantly pushed to the devices and the support from IBM is great.
The portal is easy to set up and easy to upgrade to another license model.
If you are unable to resolve an issue or have questions about your configuration there is no issue either. Where other vendors are having problems with their support is MaaS360 not facing these issues at all.
On the support page you can follow your own tickets and contact the support engineers. If the support engineers are unable to resolve your issue they will escalate it to the development team.
Overall: The support is great and the portal itself is very user friendly.
The portal is easy to set up and easy to upgrade to another license model.
If you are unable to resolve an issue or have questions about your configuration there is no issue either. Where other vendors are having problems with their support is MaaS360 not facing these issues at all.
On the support page you can follow your own tickets and contact the support engineers. If the support engineers are unable to resolve your issue they will escalate it to the development team.
Overall: The support is great and the portal itself is very user friendly.
What do you dislike about the product?
Difficult tickets might take a while to resolve. Other than that i don't see any downsides.
What problems is the product solving and how is that benefiting you?
MaaS360 is helping us and our customers to manage our/their devices.
With this we are able to give the users the applications and configurations they need to do their work.
With this we are able to give the users the applications and configurations they need to do their work.
Recommendations to others considering the product:
Give MaaS360 a try. It is worth it to ask IBM for the free MaaS360 trial.
The MaaS360 admin portal is very user friendly and enrollment on devices is done within minutes.
The MaaS360 admin portal is very user friendly and enrollment on devices is done within minutes.
MaaS360 REview
What do you like best about the product?
We were able to easily enroll mobile devices.
What do you dislike about the product?
Even though MaaS360 is advertised as a UEM solution, enrolling Windows 10 devices was not a simple process. We also wanted to package up and deploy COTS for deployment but that also was a convoluted process.
What problems is the product solving and how is that benefiting you?
By enrolling our mobile devices, we were able to have visibility on all company-owned devices.
After some teething troubles this is working well for us.
What do you like best about the product?
Once you've spent time on configuration, regsitering devices is pretty easy and provides us with some peace of mind in an environment where people can be very careless about their I.T life.
What do you dislike about the product?
There are some configuration quirks, where different platforms allow different controls. It's difficult to restrict and Android device in the same way as an iOS device, for instance. I don't know if that's simply because of the difference in the Operating systems, so I'm not really pointing the finger at MaaS360!
What problems is the product solving and how is that benefiting you?
Encouraging staff to be GDPR compliant has been challenging - we have used MaaS360 to kerb a few bad habits as well and make sure we're covering all the legal bases. MaaS360 is the only platform we've used that can manage all the devices we encounter.
Recommendations to others considering the product:
From our use of it, it certainly ticks a lot of boxes when it comes to device security and dealing with theft/loss.
Very good product
What do you like best about the product?
Very useful portal enabling good control over business mobile devices
What do you dislike about the product?
Was hoping to have certs managed for Macbooks for secure wifi. Functionality wasn't what we were looking for
What problems is the product solving and how is that benefiting you?
Currently using only a fraction of the product. Good peace of mind being able to remotely wipe handsets
MaaS Experience
What do you like best about the product?
The fact that the end user has their own environment and doesn't use a shared tenancy.
Chat support tends be good.
Account manager can setup support sessions with senior MaaS tech when required.
Chat support tends be good.
Account manager can setup support sessions with senior MaaS tech when required.
What do you dislike about the product?
No in-built remote support feature - this requires a TeamViewer licence per device.
Other MDM's include this feature.
I think the location features could be improved.
Also issues around using a shared data pool, unable to insert correct values .
Other MDM's include this feature.
I think the location features could be improved.
Also issues around using a shared data pool, unable to insert correct values .
What problems is the product solving and how is that benefiting you?
Lockdown via kiosk mode, distribution of apps.
Recommendations to others considering the product:
Use the trial feature first.
Simple yet effective
What do you like best about the product?
Distribution of applications, documents & policies help to create a seamless solution for controlling and managing mobile devices.
Ability to create unique groups & apply different policies.
Ability to create unique groups & apply different policies.
What do you dislike about the product?
Takes a while to setup policies as their is such a vast amount you can change, some settings could do with more explanation or links to better support guides online.
What problems is the product solving and how is that benefiting you?
Able to stop users over spending data, control over application on device, able to remove accounts & use teamviewer to remote support all through one portal.
Recommendations to others considering the product:
It can be as simple or complicated as you would like, very easy to personalise and suit your company needs
positive with a lot more to explore.
What do you like best about the product?
being able to control the mobile device estate from one location and provide support to our users.
What do you dislike about the product?
The error message that sometimes occurs but not knowing what they mean.
What problems is the product solving and how is that benefiting you?
it has been able to support our user over a multiple areas in our business. as our busniess is not generic we can use different policies on different devices to help our user deliver for the business.
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