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IBM Security MaaS360

IBM Security | 1

Reviews from AWS Marketplace

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External reviews

153 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Rajiv P.

Very good MDM Mobility service.

  • January 14, 2022
  • Review provided by G2

What do you like best about the product?
Liked many functions and security policies for mobile devices (iOS and Android)
What do you dislike about the product?
I have no dislikes when it comes to Maas360.
What problems is the product solving and how is that benefiting you?
Need unified security for endpoints, users, apps & data.
Recommendations to others considering the product:
Yes


    Derek V.

Comprehensive asset management and deployment

  • January 06, 2022
  • Review provided by G2

What do you like best about the product?
The software makes it easy for our IT team to deploy different levels of hardware and make sure everything is assigned and given correct privileges to certain individuals.
What do you dislike about the product?
There are a few limitations in the ability to customize the deployment of an asset. For a computer, there still takes some manual work on our end to fully set up a computer for an employee.
What problems is the product solving and how is that benefiting you?
When you have a lot of devices to deploy, the ability to set up things faster is crucial and Maas360 helps with that. It also helps us keep records of devices and track them down if needed.
Recommendations to others considering the product:
I would say try a trial of it and see if it fits your business needs. There needs to be some workflows in place to really take advantage of it.


    Food & Beverages

MDM Solution That Works

  • November 30, 2021
  • Review verified by G2

What do you like best about the product?
The application once setup is very easy to manipulate and install on devices. The management console is fairly easy to use as well. We have already used it a few times to access "lost" devices and recover them. It is mainly being used to push down apple apps to the devices.
What do you dislike about the product?
The initial setup costs were not expected and the training was okay. It took a while to get the actual account setup but I don't think it was due to the actual software vendor but due to the sales person.
What problems is the product solving and how is that benefiting you?
We needed an MDM to send application updates to our apple devices that utilized a company apple account. We were able to setup each device and easily push down the updates to the devices without having to personally touch each device. The bonus is the lost device recovery feature which we have taken advantage of recently.
Recommendations to others considering the product:
make sure that you have investigated other MDMs, this one is definitely a good solution but if I were aware of the upfront costs, then I would have probably selected a different vendor.


    Bobby V.

Great MDM product with extensive capabilities but it's not flawless

  • September 29, 2021
  • Review verified by G2

What do you like best about the product?
I really like the versatility of the tool and the fact that it supports various operating systems. We also use MaaS360 for pushing applications to end devices via policies. The interface is quite intuitive and beginner-friendly.
What do you dislike about the product?
There is nothing much that I dislike about MaaS360 apart from the fact that we've experienced minor glitches and unexpected behavior. Creating an application package is not very straightforward and there are a lot of moving parts where things can go wrong. When we push apps to end clients we've noticed slight inconsistencies in the deployment and oftentimes the script that installs the application fails for some reason.
What problems is the product solving and how is that benefiting you?
The main problem we solve with MaaS360 is the mobile device management at the company. We have both Windows and Mac estate along with Android and iPhone devices. It's rare for an MDM product to support all these but MaaS360 covers our assets. With MaaS360 we can easily lock and wipe the device remotely if need be. We're also pushing new applications at scale via MaaS360 and that simplifies the installation process as it happens silently in the background.
Recommendations to others considering the product:
Great product with extensive functionality but it's not working 100% reliably.


    Medical Devices

Our IT Team loves it

  • June 22, 2021
  • Review provided by G2

What do you like best about the product?
The ease of organization. We're also able to send sensitive info to upper management with group designation. Very intuitive
What do you dislike about the product?
A little uncertain when to override or wipe out a doc and start over. Not really a program issue.
What problems is the product solving and how is that benefiting you?
Benefits: no more password protecting sensitive info


    Computer Hardware

Test

  • February 01, 2021
  • Review provided by G2

What do you like best about the product?
Everything from start to the end as it helped me a lot
What do you dislike about the product?
nothing was like that i or anyone should dislike
What problems is the product solving and how is that benefiting you?
Evertyhing


    Transportation/Trucking/Railroad

IBM MaaS360 MDM User

  • September 18, 2020
  • Review verified by G2

What do you like best about the product?
It is pretty powerful and flexible. It also offers location of devices which works well when trying to track something down. It also works for Apple, Android and PC devices.
What do you dislike about the product?
It was a little complicated getting started.
What problems is the product solving and how is that benefiting you?
I have been able to add phones as well as tablets and use them to track some of our truck locations. I am able to push out just the apps I want our people to use and restrict what I don't want them to use.


    Shahzeb H.

IBM Security MaaS360

  • September 10, 2020
  • Review provided by G2

What do you like best about the product?
The feature we like about MaaS360 is that it is to setup and also it support lot older model of the the mobile devices that are not supported by the other MDM vendors.
What do you dislike about the product?
Day by the day IBM support is getting awful. Not adequate support for the product. People are supporting from another country and don't care about the customer in other countries. Price is also another factor of this product.
What problems is the product solving and how is that benefiting you?
Most of the cases we recommend customer to protect their Mobile devices. Some of the other MDM product doesn't support older devices, which can be supported by MaaS360.


    Syed Z.

I have used it in big environment with multiple requirements and it fits very well.

  • August 31, 2020
  • Review provided by G2

What do you like best about the product?
The management of the application and console is very friend to publish corporate policies
What do you dislike about the product?
Some configuration issues and support resolves it in 3 days
What problems is the product solving and how is that benefiting you?
It have a separate container which is the basic of MDM.
Recommendations to others considering the product:
It's the best solution for MDM.


    Prateek C.

Good Product- I hope it gets updated more regularly

  • August 28, 2020
  • Review provided by G2

What do you like best about the product?
DIversity endpoints it supports
Wide variety of profile we can make
High console to actual action on device ratio
What do you dislike about the product?
Ui is quite outdated.
Not developed as par with intune and Waorkspace one
less payloads that we can use to create profile and compliance policy
Late additions of features introduced in new OS
What problems is the product solving and how is that benefiting you?
Managing corporate device fleet.
Configuring mails on users device
Publishing apps
Recommendations to others considering the product:
If your use case meets by Maas 360. you can fetch a good deal