iCIMS
iCIMSExternal reviews
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A great platform
What do you like best about the product?
Customizable and easy to sue for any level of computer skills
What do you dislike about the product?
Email support with questions and wait for days for response and most times you end of reiterating the question over and get one response per 24 hours
What problems is the product solving and how is that benefiting you?
Not solving problems just creating a workflow platform for all to utilize
Recruiting Coordinator
What do you like best about the product?
I enjoy that iCIMS allows us to log in as the hiring manager to view their open requisitions or assist them on how to create an offer letter.
What do you dislike about the product?
I want iCIMS to have the option to enter a phone number when searching for a candidate's profile.
What problems is the product solving and how is that benefiting you?
iCIMS now allows mass changes to the system, preventing us from doing more labor work.
Organized and Efficient Recruitment Tool
What do you like best about the product?
I like the organizational bin methodology behind iCIMS platform. Having the ability to connect with, take action on, and manage multiple candidates at one time is a Talent Acquisition dream. I also love the all in one approach to background and drug testing, onboarding, and job board collaboration.
What do you dislike about the product?
There is a modest learning curve. I did struggle going from old iCIMS platform to New iCIMS, but the more I am in the system the easier it is becomming.
What problems is the product solving and how is that benefiting you?
iCIMS for my business removes many barriers to communication with it's ability to multi-select and maintain candidates across all jobs. We removed having to utilize outside programs to set up interviews, create offers, and perform pre-employment screenings. This removed many administrative duties off my Talent team's plates. It also eliminates the use of spreadsheets, since you have a clean dashboard that quickly and easily allows you to work your candidate pipelines and see clearly where your candidates are int he process. The ability to create reports also allows you greater transparency into your teams performance, and the candidates lifecycle. I'd be remiss if I didn't mention the added legal compliance and how streamlining out processes fits perfectly into our company's lean methodology.
Excellent ATS
What do you like best about the product?
Easy to customize reports and customize the process. The analytics help us to determine our next strategy in talent acquisition. I like how we can customize the dashboard for the data that means the most. I like the iCIMS Academy
What do you dislike about the product?
Still playing around with the community site.
What problems is the product solving and how is that benefiting you?
Researching solutions and answers to problems others might have already experienced. Helps to find training materials to assist in developing our training for our team and managers.
Very Helpful
What do you like best about the product?
Having access to other users to share experiences and get some great tips and tricks for Admins.
What do you dislike about the product?
Having to use a code to login every time. Please make this a one and done...
What problems is the product solving and how is that benefiting you?
I am overhauling an Enterprise wide iCIMS system for a major healthcare company. Being able to share and see experiences with other people in my situation is great
Switched to iCIMS to execute our vision of candidate nurturing
What do you like best about the product?
Things I like best:
1. User interface
2. It's intuitive
3. Customization can be done without a developer staff
4. The ability to nurture candidates
1. User interface
2. It's intuitive
3. Customization can be done without a developer staff
4. The ability to nurture candidates
What do you dislike about the product?
The reporting feature is a bit cumbersome, if a report isn't pre-built it can be a bit laborious to create in the "moment".
What problems is the product solving and how is that benefiting you?
We specifically picked iCIMS for it's ability to nurture applicants and candidates similar to a CRM
Best ATS
What do you like best about the product?
Reporting; Customization of the platform; The company actually listens to customers' ideas and puts it into practice.
The integration with other add-ons makes it seamless.
The integration with other add-ons makes it seamless.
What do you dislike about the product?
The main dashboard and application process for candidates (the visual). The interface does not do justice to the platform and makes it feel archaic. I think iCIMS should heavily invest in making its platform look modern. Most people judge the book by its cover in 2023.
iCIMS also needs to invest in customer support. As the company has grown, its harder to get white glove services or solutions quickly.
iCIMS also needs to invest in customer support. As the company has grown, its harder to get white glove services or solutions quickly.
What problems is the product solving and how is that benefiting you?
They are investing in analytics and solutions that provide better technical support. iCIMS is purchasing other TA companies to add value to their system and also make it more integrated.
A User of Talent Cloud 2019
What do you like best about the product?
Very configurable, allows for easy design of reports and multiple login profiles.
What do you dislike about the product?
Client Support has waned in the past 16 months; many requests are filtered by a first-level technician and then sent to the appropriate II or III technician.
What problems is the product solving and how is that benefiting you?
Allows for easy access and historical footprint for our candidates. We have integrated the ATS with Cloud functionalities to improve processes.
Best all in one ATS
What do you like best about the product?
One-stop shop! The Talent Cloud takes you through the entire lifecycle of the hiring process. You can start with the Core ATS to get started and build the rest of the cycle as it suits your needs (and time).
What do you dislike about the product?
The system can be a bit difficult to navigate because it is so robust and configurable. However, the more you work with it and get to know the platform you will love that you can configure the system to meet your organization's needs. You need to take the time to build it to suit your needs.
What problems is the product solving and how is that benefiting you?
Move from a manual process (as a small startup) to having an ATS that can help us scale from growth. Visibility into where gaps are in our hiring process; diversity, time to fill etc.
Transformed our Talent Experience
What do you like best about the product?
iCIMS is user-friendly and intuitive to the hiring process - both for recruiters and candidates alike!
What do you dislike about the product?
Some of the back end settings can be confusing without guidance from the team of talent experts at iCIMS (aka putting in a ticket)
What problems is the product solving and how is that benefiting you?
We had many disparate systems that caused our recruiting team to waste time and effort to use. Utilizing iCIMS, we have a one-stop-shop for our hiring needs. Our TA team now is able process a candidate in half the time.
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