iCIMS
iCIMSExternal reviews
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So much easier than calling
What do you like best about the product?
You can get references and actual metrics without chasing people over the phone
What do you dislike about the product?
I don't love how i have to send manual reminders
What problems is the product solving and how is that benefiting you?
Way easier to get candidates started if their references can fill out online.
iCIMS is Great!
What do you like best about the product?
I love how configurable the platform is and also how user-friendly the interface is.
What do you dislike about the product?
I wish I didn't have to click on so many buckets to see candidates--see them in list view instead. And if I could see more on a page.
What problems is the product solving and how is that benefiting you?
I'm really excited for the ignite program. iCIMS has really helped us with reporting and also making sure we have a consistent process for Talent Acquisition across the US and Mexico.
Recommendations to others considering the product:
Definitely make use of all of the integrations--it can be a one stop shop!
Easy to use and customize!
What do you like best about the product?
The reporting functionality is outstanding. I am able to create reporting on demand as well as set up dashboards and scheduled reports for stakeholders.
What do you dislike about the product?
There are a lot of options available as well as customization that can get overwhleming if you don't know the right questions to ask or struggle to identify company needs.
What problems is the product solving and how is that benefiting you?
Reporting, reporting, reporting. The data I am able to gather in real time is invaluable as we look deeper into our company processes and determining where we can increase efficiency.
Great experience and excellent system
What do you like best about the product?
I have implemented iCIMS twice and both times it has been great. The product and customer service are excellent
What do you dislike about the product?
There are some additions that I would like to see on the reporting side, such as easier formulas, i.e. date opened - date accepted out of box metrics are good but would like to create some for business cases. Also being able to put 1 graph on top of another. I.E. - approved positions are x requested are y and have two bars different colors.
What problems is the product solving and how is that benefiting you?
The insight into informaiton and being able to make more informed decisions
Recommendations to others considering the product:
Spend the time to think through the process you want from a workflow and start with fresh data.
HR Solutions Analyst II with leadership and TA experience
What do you like best about the product?
The onboarding platform has enabled transparency in the onboarding process so that multiple team members can work a new hire thru the process. We formerly used tasking in outlook which was not ideal.
What do you dislike about the product?
The biggest downside I see so far is that the Task, Requisition and workflow reporting is separated. I need to be able to report on pieces of each and its disappointing that I need to maintain 3 or more separate reports to get what I need.
What problems is the product solving and how is that benefiting you?
We have found many efficiencies and continue to strive for more. Out recruiters are able to better manage higher req. loads and access candidates quickly via our Outlook integration
Recommendations to others considering the product:
Know your workflow and what you want to happen. iCims is configurable and can be easily set up . for an organization our size we were able to implement in 6 months which was tight but doable.
Very Customizable System
What do you like best about the product?
iCIMS is very user friendly and easily customizable for any organization.
What do you dislike about the product?
When sending an email through iCIMS, we are not able to remove the hiring manager if the email should be directed to someone else.
What problems is the product solving and how is that benefiting you?
We are able to tell our recruitment/talent acquisition story through iCIMS. Another recruiter is able to come in and see exactly where we are with a particular recruitment.
iCIMS helps to enable talent acquisition to be a competitive differentiator for an organization
What do you like best about the product?
iCIMS is a robust ATS. The dashboards enable recruiters to have a snapshot of everything happening at their desk and the TA enterprise. Reporting is extensive and gives TA leaders much of the information they need to run the business successfully including the ability to view the data in different formats such as reports that can push to excel or that can be turned into a bar or pie graph. Account management helps the partnership thrive and if leveraged appropriately, can be a driver for business goal achievement. Vendor partnerships allow companies to choose a best in breed approach and add on additional components to their core recruiting stack like chatbots and sourcing tools. iCIMS also recently purchased TextRecruit and having the ability to text candidates from the system is a great add. Another recent acquisition of Jibe shows that they are serious about staying competitive in our rapidly advancing industry.
What do you dislike about the product?
While the reporting is extensive and useful, it can be cumbersome for recruiters to learn. Reporting is the way that iCIMS handles candidate searching in addition to running data driven reports such as time to fill. iCIMS is implementing new ways to make searching easier. The first release is a little too basic but they're working on it. We developed our own iCIMS super user training and it has helped. Candidate searching is not perfect in any ATS but iCIMS offers vendor partnerships that can help automate this action with AI enabled matching tools. Lastly, the HCM feed can vary in quality depending on the HCM. They're making improvements here too, especially with Workday.
What problems is the product solving and how is that benefiting you?
iCIMS can reduce time to hire, cost of hire and improve recruiter satisfaction and candidate experience. It also enables TA leadership to have a hands on approach through advanced reporting and dashboard capabilities. We like the ability to send candidates automated, timely updates throughout the process both through email and text message.
iCARE Advocate Review
What do you like best about the product?
Prior to iCIMS, everything was done manually so the automation of the whole process, from start to finish, has been a huge game changer!
What do you dislike about the product?
The only downside is that once we have a form (through the Onboarding tasks) routed, it cannot be changed or edited if something changes. This does not happen often and if a change is needed, such as title or hire date, we make this change manually.
What problems is the product solving and how is that benefiting you?
One major problem we had was the slow feedback from managers in regards to reviewing resumes and pushing candidates to the next step. With iCIMS, we have given that power to the hiring managers and they are now able to move candidates along faster and they seem to really appreciate the authority to do this.
Recommendations to others considering the product:
I strongly recommend this product! It can be tailored to meet your company needs and it's very easy to use.
Great platform
What do you like best about the product?
The widgets are very helpful and the dashboard views at the beginning provide great insight!
What do you dislike about the product?
The different profiles (person, job, company, etc) can be confusing. Doesn't automatically prevent you to moving to certain statuses.
What problems is the product solving and how is that benefiting you?
We are exploring the option of Offer Management and really look forward to the time and cost save once implemented!
iCIMS is AMAZING!
What do you like best about the product?
The ability to configure to meet our business needs has been instrumental! Also, being able to report on any/all data that we capture allows us to ensure that we are meeting our Talent Acquisition goals and allows us to know where we have room to improve.
What do you dislike about the product?
It's really hard to come up with a dislike, but if there is one thing that I would like to change, it would be to have some of the onboarding forms structured to catch mistakes. Ex. I9 compliance, etc.
What problems is the product solving and how is that benefiting you?
We have been able to report on metrics better than ever before ! The reporting function has helped solve and streamline this process that we have struggled with prior to life before iCIMS. :) We have realized that we are able to capture a better glimpse into our candidate experience as well and identify inefficiencies and bottlenecks in our process.
Recommendations to others considering the product:
I definitely recommend anyone to evaluate iCIMS if you are looking for a Talent Acquisition Solution. The customer service offered is next level compared to many other vendors we have used in the past, including our former applicant tracking software. Quality enhancements are always being implemented that continue to keep us ahead of the game at our organization when searching and managing finding quality talent for our organization.
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