iCIMS
iCIMSExternal reviews
921 reviews
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Great product to use for Recruiting!
What do you like best about the product?
I like the fact that we can put everything in one place under the candidates name. We also like that it posts to all of the job boards.
What do you dislike about the product?
I wish that it would not allow duplicate entries. I understand people with same name, but if it could go through a check - name, address, phone#, email, etc. This can sometimes be annoying when we have declined a candidate who has applied for another job, and has been able to create a new profile using a different email address.
What problems is the product solving and how is that benefiting you?
We definitely could be utilizing this system much more, but we have been able to benefit by using the reporting.
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Icims
What do you like best about the product?
It streamlines the candidate process from start to finish.
What do you dislike about the product?
The email window often adds email addresses without much effort. A tab function would be helpful.
What problems is the product solving and how is that benefiting you?
We are eliminating bottlenecks and losing resumes throughout the process. We are able to handle a larger volume of candidates.
iCIMS has a lot to offer in automating the recruitment process.
What do you like best about the product?
Social Connect features and well and appointment scheduling.
What do you dislike about the product?
Product can seem a little complex at first so learning curve is a bit longer. Not enough support doing live customized training.
What problems is the product solving and how is that benefiting you?
We were not compliant in the way we are tracking candidates.
Recommendations to others considering the product:
Ask for live private training and get your recruiters in a room. The online training doesn't always match the new version of the system
High Quality Service
What do you like best about the product?
You get what you pay for with iCIMS. We knew that it wasn't a system that we would outgrow and with their reputation of a top quality Help Desk, it was a no brainier for a partnership. There has never been a time that I have felt like iCIMS support didn't have my back, and they offer so much information to report from.
What do you dislike about the product?
It can be a bit overwhelming when starting from scratch.
What problems is the product solving and how is that benefiting you?
We are solving our issue of Onboarding company wide. We can't wait to get through implementation for that part of the platform. iCIMS solved our recruiting issues by keeping all our applications and candidates in a centralized location.
Recommendations to others considering the product:
Definitely recommend the system. But start small when implementing. It's capable of so much, but easier to add then to take away.
Great software program, highly adaptable and world class customer service
What do you like best about the product?
Ability to configure an customize, availability and great positive attitude from reps in all areas of BD and support.
What do you dislike about the product?
No negative on the iCIMS side. The system was not fully configured when it was put in place, so my team inherited a system that needed lots of work to customize.
What problems is the product solving and how is that benefiting you?
Solving for recruiting speed and efficiency, pipelining candidates. Still working on setting the system up to realize full functionality.
Recommendations to others considering the product:
Great product! Set it up right as you implement- walk through requirements and get it done at the outset. Customer service and tech support are terrific.
Exceeded expectations
What do you like best about the product?
Skill survey really delivers in ease of setting up references and receiving reports back on a timely basis. Most importantly, it has highlighted red flags in candidate behaviors that traditional phone references do not. SkillSurvey claims that references are more open with their ratings and I have found this to be true. The one time a manager rationalized a candidate received less than stellar reference, we had to let the employee go within their first three months. Employees weak behavior was consistent with the references
What do you dislike about the product?
Nothing. The program is very easy to use and one is able to validate IP addresses to ensure a candidate is not writing the references his/herself.
What problems is the product solving and how is that benefiting you?
We want to hire the right talent and have found this to be a great aid. We find we are able to hire the right candidates quicker and avoid potentially costly mistakes.
Recommendations to others considering the product:
This is not an either/or proposition. There is nothing that prevents you from following up by phone with references after you receive a report. There is choice.
Efficient and effective
What do you like best about the product?
The quality of feedback is great; we love having quantitative data to compare candidates and comments that seem to be more insightful than what we get from a typical reference phone call. It is also easy to use - administration is a breeze, and I've received feedback from a few folks who completed the survey that it was quick and simple, which is evident by the response rate and speed.
What do you dislike about the product?
The report has a few elements that have caused confusion with hiring managers until we could sit down and really explain how to use it (i.e. percentiles).
What problems is the product solving and how is that benefiting you?
SkillSurvey saves time compared to our recruiters or hiring managers having to make calls, and provides better information. We have learned to trust it as a valuable input into our decision making process.
Recommendations to others considering the product:
We did a 3 month trial at the beginning, and I highly recommend it as a low cost way to prove the concept and get used to the process. It was an easy decision at the end - we could not go back to the old way of doing things.
I was an early adoptor of this tool and have implented this in more than one company.
What do you like best about the product?
The tool is easy to use, allows the reviewer autonomy. This usually gives us a balanced review of the individuals credentials and personality.
What do you dislike about the product?
There are times when we have a very unique profile and we have to pick a survey that is close vs. one that is dead on.
What problems is the product solving and how is that benefiting you?
We want our references for our candidates to be real and true. Plus we wanted to eliminate the added work on our back office team, who use to do phone reference checks.
Recommendations to others considering the product:
Very easy to use and the reference reports are valuable
Shorten the time for your reference check process
What do you like best about the product?
Skillsurvey is so easy to use and takes minimal time entering the candidates into their system. I like that the process is candidate driven and our process time has been cut dramatically. I also like that the surveys are built for different jobs that cover specific competencies that the candidates would be expected to perform.
What do you dislike about the product?
I disliked the change to the rating system.
What problems is the product solving and how is that benefiting you?
Before using Skillsurvey, we used to call each reference to get feedback on the candidate. This took up a lot of time for all of the staff and in turn, slowed down the hiring process. Since using Skillsurvey, our reference checks are completed within a day or two and we receive so much more information about the candidates. By having the responses be anonymous, we have seen that respondents are more comfortable in answering the questions truthfully and being more open.
I love Skill Survey. It saves me tons of time!
What do you like best about the product?
My favorite thing about Skill Survey is that most of the work is put onto the candidate. They need to reach out to their references, they need to enter the references and their information, they need to do the following up when the references don't respond. All I need to do is send the request and wait. If they don't respond, I send reminders right through Skill Survey. I also love that the finalized reports are easy to read and so straight forward. My favorite question is "Would you work with this person again". That question and answer alone tells you a LOT about a potential employee.
What do you dislike about the product?
There not much that I dislike about Skill Survey. My biggest issue is people putting in fake email addresses or not responding to the requests and reminders. When this happens though, I simply reach out to them myself with an email telling then know that their offer of employment is still contingent on these positive references coming back and being on file and the fake emails will not suffice. I usually get a response within an hour or two.
What problems is the product solving and how is that benefiting you?
Calling and talking over the phone with references can only provide so much information. The calls are usually short, you forgot to ask some important questions or you aren't able to write down and report answers quickly or clearly enough. Skill Survey asks ALL the questions and then some. It takes references 5 minutes to complete and allows me to really get a comprehensive picture of the person we are interested in bringing on board.
Recommendations to others considering the product:
Take the time to look around. Click on things, search names, check everything out. It takes about 15 minutes to become comfortable with Skill Survey and I promise you will love it and how organized everything is.
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