iCIMS
iCIMSExternal reviews
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We love iCims!
What do you like best about the product?
I was responsible for the search and selection that ultimately resulted in bringing on iCIMS as our ATS. The implementation process was a breeze and working with the iCIMS team post implementation has been a great experience. We really view them as a partner and not just a vendor. They have helped guide us through how to best utilize the system and we have both learned from each other.
What do you dislike about the product?
We haven't had any issues with iCIMS as of yet
What problems is the product solving and how is that benefiting you?
Integrating our campus and experienced hire recruiting was a big thing for us as well as streamlining reports. The flexible workflows allowed for a more simple crossover between the types of recruiting and their search tool has allowed us to gather data insights we did not previously have access to. The open API has also been a huge benefit in connecting with our home grow campus recruiting application.
Recommendations to others considering the product:
Their staff is awesome. Engage with them during the search and selection process. Ask questions that you don't think they can answer and they will likely surprise you!
Longtime user and Administrator
What do you like best about the product?
I've used iCIMS for the last nine years and it is the most comprehensive tool I've worked with. The ability to customize workflows, fields and reports makes it very handy in getting what you want out of tracking. In addition, due to it being a cloud based platform it is easy to access the system from anywhere without having to VPN in to an internal network. Adding and removing users is very easy from an administrative standpoint. The jobs library is a nice feature which lets us keep our descriptions up to date.
What do you dislike about the product?
Some features of the system are not customizable like pop-up windows. In addition, customers do not have the ability to remove fields that were created in error or are no longer used, we can only hide them. The system is very powerful so it can overwhelm inexperienced users with appearing to be too complex. Because of the complexity of the system, companies need to have you need to have a competition administrator to manage and make updates. We tried to integrate Outlook in to iCIMS but they require us to white list a huge chunk of IP addresses which our security team was not comfortable with.
What problems is the product solving and how is that benefiting you?
Recruiter tracking, source tracking and workflow management. We are able to monitor where our marketing spend is paying off based on the amount of candidates coming through from different sources and how many are hired. In 2015 we hired 681 people with a team of less than 10 Recruiters. There is no way we could do this without a good workflow management tool.
Recommendations to others considering the product:
Allow some additional customization flexibility
iCims Review
What do you like best about the product?
iCims recruit is highly flexible, scalable and very robust. I have found the product to meet 95% of our needs from a systems prospective.
What do you dislike about the product?
The lack of a robust reporting functionality.
What problems is the product solving and how is that benefiting you?
Recruiting more efficiently.
Recommendations to others considering the product:
Understanding all the administrative functions a capabilities are key to understanding how you can affect change within the business. Speak to your technical account manager for more details on functionalities/capabilities.
Recruit Product Review
What do you like best about the product?
It's flexible and easy to use. Meets the needs of my candidates and my recruiters
What do you dislike about the product?
Sometime communication on release changes and what is really changing
What problems is the product solving and how is that benefiting you?
Solving the candidate experience problem
Very user friendly and excellent customer service!
What do you like best about the product?
User friendly and very configurable. You can make everyone happy with this platform!
What do you dislike about the product?
We really do not have any dislikes. iCIMS does a great job staying ahead of changes in the recruiting world.
What problems is the product solving and how is that benefiting you?
Hiring very specific skill sets and onboarding new employees
Recommendations to others considering the product:
If you want a system that is easy to use and has excellent customer service then you need iCIMS. Also the platform is very stable with little or no bugs - issues from upgrades are resolved quickly.
Limited at this time, but looking to expand our knowledge of the features.
What do you like best about the product?
I have found that customer service is excellent. They seem patient and can help with functionality questions very quickly. I was very surprised at their efficiency, which most recently, has been a big help.
What do you dislike about the product?
At this time, there is nothing that we dislike. We actually as a team need to do a better job to learn all of the functionality, so the product can be as useful as possible. We look to address this issue over the coming months.
What problems is the product solving and how is that benefiting you?
At this time, we are solving staffing issues. Maybe in the future, we'll add some of the on-boarding tools and have our team become more savvy in that regard.
Recommendations to others considering the product:
I would stress the importance of using the product regularly and taking the time to learn all of he functionality. It's a great product, but a lot can be left on the table if you don't take the time to learn it's capabilities.
Checking references with SkillSurvey helped us decide who to hire
What do you like best about the product?
I really like the structured view into job-specific skills and behaviors for the short list of candidates we were evaluating. The reference report provides a view of our candidates that we couldn't get any other way. Having some reliable data also helped us build consensus among the hiring team.
What do you dislike about the product?
The set-up is still a bit old-school... it requires filling out a spreadsheet of user names and emails. But it went quickly so not a big deal.
What problems is the product solving and how is that benefiting you?
We're trying to make good hiring decisions. It's a challenge. We don't hire all that often for this part of our business. We're to the point in our growth that we don't hire from our networks as much. We need to evaluate candidates who are not known to us.
Recommendations to others considering the product:
Give them a try. The references really work early in the process, while you are still deciding among a short list of candidates.
Recruiting Information at your fingertips
What do you like best about the product?
When I joined the company I am with currently, there was a proprietary ATS, which means it was not a real ATS, so I started the search to bring in an ATS solution for our recruiting needs. We looked at 6 different products and decided on ICIMS for a few reasons, the main reason being the UI (user interface) was easy to navigate. All the information we needed was right there and we can customize our screen to see what we want, where we want it. The reporting is great too, as it provides all the information you need to provide stats back to management. Lastly, their help desk is really helpful. Very responsive and quick to answer questions. Really happy with our decision!
What do you dislike about the product?
More of a wish than a dislike, I wish that the background check vendor we work with was integrated with ICIMS, currently it is not, but not a deal killer.
What problems is the product solving and how is that benefiting you?
The business problems we are trying to solve is getting resources in quick enough. By having ICIMS we are able to provide data to the business on how many resumes we are getting, where are they coming from, and if there is a breakdown in the process internally we can show that through the reporting.
Recommendations to others considering the product:
Be sure to look at other software products to make sure this does meet your needs. It is always interesting to see how different ATS systems are set up to do basically the same thing!
Excellent ATS Toolset
What do you like best about the product?
I like the product design of the three major components and how they support the candidate pipeline.
Social Connect
Recruit
Onboard
Social Connect
Recruit
Onboard
What do you dislike about the product?
Integration performance or third party services (non-iCIMS)
What problems is the product solving and how is that benefiting you?
We have a small high performance Talent Acquisition Team and we are highly productive in a very fast paced environment. We save time and are very efficient throughout the candidate development lifecycle. We have gone almost paperless with onboarding and have had great success.
Recommendations to others considering the product:
Evaluate your current tools and processes and make the appropriate design changes based on your outcomes and needs. Then select the tool that will get you there.
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