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Reviews from AWS customer

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External reviews

2,119 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    David K.

Jamf Pro growth

  • June 07, 2023
  • Review provided by G2

What do you like best about the product?
The easy way to manage all kinds of Apple devices and definitely the focus on the security theme.
What do you dislike about the product?
It is sometimes difficult to get the right support tier for our problems.
What problems is the product solving and how is that benefiting you?
Jamf saves us a lot of time with the zero touch enrollment


    Higher Education

Jamf Pro provides a reliable management platform for Apple Products.

  • May 22, 2023
  • Review provided by G2

What do you like best about the product?
Self Service saves employees and IT support staff time.
What do you dislike about the product?
Some of the UI idiosyncracies can be a little annoying.

• No search field for packages,
• Can't select more than one package at a time when adding to a policy.
• Adding many computers to PreStage enrolment can be super tedious. Allow shift+ click to select multiple computers.
What problems is the product solving and how is that benefiting you?
LAPS via Jamf Connect and Jamf Pro will better secure our environment.


    Higher Education

Leader in Apple MDM

  • May 22, 2023
  • Review provided by G2

What do you like best about the product?
Jamf is not only a great MDM but is also making moves in the Apple security realm, hopefully creating the premier management and security product.
What do you dislike about the product?
Some of the UI in Jamf Pro is a bit dated and needs to be updated to the same standard as newer features.
What problems is the product solving and how is that benefiting you?
Jamf allows a relatively small group of administrators to manage, patch, and secure a large fleet of Mac devices relatively easily.


    Computer Software

Jamf is the best Mac management software out there

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
Zero Day support of all OS upgrades
Easy to use and deploy
Customizable to fit any Mac admin's needs
Customer service is awesome, they always go above and beyond
We use it everyday to resolve issues and deplooy software and it's easier to use than anything in the "Windows world".
What do you dislike about the product?
Sometimes it can be very slow. Lots of clicks and waiting
Sessions can be strange, not allowing differnt pages in different browser tabs
What problems is the product solving and how is that benefiting you?
We have a fleet of over 300 macs, and Jamf makes it simple to manage and deploy settings, software, and updates.


    Information Technology and Services

The gold standard of Apple MDM

  • May 16, 2023
  • Review provided by G2

What do you like best about the product?
It's a powerhouse. Jamf Pro has been the gold standard for years, and for a reason. There isn't anything I can do with other MDMs that I can't do with Jamf.

Jamf has an experienced team and will truly help you succeed with Apple.
What do you dislike about the product?
I wish there were fewer Product Issues and that their product team focused on refining and resolving them before moving on to many new features.

It would be nice to have some features baked into Jamf Pro (macOS Updates and DEP Notify) more than what they currently are.
What problems is the product solving and how is that benefiting you?
Our devices are accessible, secure, and managed, which allows us to provide the best end-user experience possible. We're comfortable knowing that Jamf has the ability to do whatever we need to with our devices (lock them down, deploy software, etc.)


    Architecture & Planning

Great management system

  • May 11, 2023
  • Review provided by G2

What do you like best about the product?
Jamf pro is great for helping us manage our mac environment. It allows for easy deployment and software updates and management. It is very powerful software. The cloud option is a huge step up from on premise hosting
What do you dislike about the product?
Jamf Pro is a very involved system and it can get difficult to set up and maintain after the initial jump start.
What problems is the product solving and how is that benefiting you?
Jamf Pro helps with deployment of new machines and also allows us to upgrade and update all 50+ machines at once


    Primary/Secondary Education

Jamf Pro Review

  • May 10, 2023
  • Review provided by G2

What do you like best about the product?
I really like the platform and can manage most things without any issues. However, their support is top-notch when I do not know how to do something. I've tried a few free/low-cost solutions, and they were difficult to use and had poor support. Sometimes you need to speak to a knowledgeable human.
What do you dislike about the product?
Nothing specific to Jamf, but I always get nervous when renewing a certificate or updating Apple tokens. Only doing it once a year can be stressful. However, support will step me right through it. I believe all MDMs require this. It is expensive, but we are considering switching to Jamf School at a much better price. I do manage some MacOS with JAmf. I have more trouble with that than I do managing iOS.
What problems is the product solving and how is that benefiting you?
We can fix most issues remotely. With all students having a device and having less help, this is a must.


    Financial Services

Everything you need in an MDM and more

  • May 10, 2023
  • Review provided by G2

What do you like best about the product?
They are very good product, does everything you need in MDM well. Very good support and availability.
What do you dislike about the product?
I think it used to be you needed 50 minimum devices, but this might have changed now.
What problems is the product solving and how is that benefiting you?
Managing and securing corporate devices, pushing out software updates, enrollment and decomissioning.


    Matt J.

End manual management for macOS and iOS

  • May 10, 2023
  • Review provided by G2

What do you like best about the product?
As our Apple device count grew, our company struggled with the manual deployment and management of our devices, JAMF completely streamlined that process and gave us control.
What do you dislike about the product?
There is a very large initial learning curve to get the macOS deployment up and running. Once you have your comfort level to a good place, the tool is very easy to maintain.
What problems is the product solving and how is that benefiting you?
Remote deployment of macOS and iOS devices. Application management and control. Remote support to push fixes to employees' machines. Update and patching along with reporting.


    Primary/Secondary Education

Jamf - The Best Apple Device Management Utility

  • May 10, 2023
  • Review provided by G2

What do you like best about the product?
I absolutely love the ease of Apple device management and the thoroughness/granularity of that management. There's not much that you CAN'T do from security to deployment, Jamf provides it all.
What do you dislike about the product?
One of the biggest annoyances of Jamf is its "clickiness" for lack of better words. The amount of clicks required to perform a task or move a device from one prestage to another can get tedious at times.
What problems is the product solving and how is that benefiting you?
Jamf allows us to manage device and app deployment for thousands of Apple devices across campus. With the addition of Jamf Connect, we can deploy and customize a brand new device, right out of the box, without ever even having to lay hands on it.