Jamf Business Plan
JamfExternal reviews
2,092 reviews
from
and
External reviews are not included in the AWS star rating for the product.
My Handy MDM
What do you like best about the product?
we are using jamfcloud, and so far the downtime is zero. we always get the latest version without causing any unnecessary downtime.
What do you dislike about the product?
Perhaps , jamf pro not support Windows platform :)
What problems is the product solving and how is that benefiting you?
Should there be any product known issues, jamf support will suggest an alternative way or temporary solution to me.
Jamf Admin for Tufts University
What do you like best about the product?
Jamf Pro has a user friendly interface that is easy to navigate and figure out as a new administrator. I appreciate the simple layout and built in templates that Jamf Pro includes to make configurations easier to create and maintain. I also appreciate the in depth administrator guide they created. It is a great reference manual to learn how to use Jamf and provides an easy way to look up topics as needed.
What do you dislike about the product?
I wish that Jamf Pro would include a way to automatically name devices from within Jamf. Currently, this is a very manual process due to the limitations of options within Jamf in this regard. Would love to see more options for naming both IOS and OS devices. I also wish that the Select All and Deselect ALL buttons in the pre-stage scoping area were either removed or able to be used when filtering the list of devices without it still selecting or unselecting ALL devices. Many users think it will only select the items that have been filtered in the list and is visible, but it actually still selects the entire list, disregarding the filter. This causes confusion and mistakes often by new users.
What problems is the product solving and how is that benefiting you?
Jamf Pro helps us distribute apps to devices over the air as well as being able to set settings to better ensure our devices are secure. We have many remote workers and being able to handle most task over the air is extremely helpful to manage devices that are never physically on campus. We are working toward zero touch deployments and look forward to using Jamf Pro to set this up.
Fantastic Product for management of all Apple Products
What do you like best about the product?
Jamf Pro allows for easy access to all the information needed to keep our work macs up to date with quick groups to know what building users are in and if we have to make any changes to the apps allowed on the computers. I love how easy it is so add new applications and policies and the ease at deploying them. I enjoy being able to test out policies to specific users before deploying to all users. I can easily assign specific access to other members of the team without having to worry about them changing something they shouldn't by accident. Being able to create new policies in a test enviroment prior to releasing it on production is a huge help!
What do you dislike about the product?
My gripe with Jamf Pro at the moment is that when you erase a mac and re-image it, it deletes all purchasing info in relation to the mac. I would like the mac to still retain all the data that's been placed in those fields. I'm also having issues where AppleCare information such as purchase date and warrant information doesn't get imported from GSX after integrating it with Jamf Pro. When wiping a Mac using the command in Jamf Pro, the operating system as times does not begin the install and the Mac ends up flashing with the question mark. When troubleshooting remotely, this causes issues as users freak out that their computer has failed.
What problems is the product solving and how is that benefiting you?
Jamf Pro is helping with push out new security measures and productivity measures across both Macs and iPhones. We recently deployed Self Service for mobile devices to allow users to install important applications without having to login using their personal Apple ID or create a new one with work email. Ontop of this we have several policies in place to make sure users have the latest version of web browsers to combat zero day exploits. I love that I can easily view from my Dashboard all the devices that have the latest policies and those that are a bit behind since it helps me circle back to those users to make they are set rather than having to check in with everyone.
Excellent support, great company, well designed product that is extensible.
What do you like best about the product?
The Jamf implementation team is exceptional. The Jamf Pro product is best in class while being able to accommodate further via API.
What do you dislike about the product?
Distributed administration via Jamf Site functionality and patch management could be improved.
What problems is the product solving and how is that benefiting you?
Jamf Pro solves the problem of managing Apple devices at scale, as Apple wants you to manage their devices.
Love
What do you like best about the product?
Jamf is amazing. The Support from Jamf Pro is outstanding with helping me with my issue and going above and beyond. The customization that you can do is perfect.
What do you dislike about the product?
I dont have really any negatives. The System is great. Support is great.
What problems is the product solving and how is that benefiting you?
Jamf is solving our mac management system. It has made helpful to easily manage the laptops. I had never used Jamf before and i hsve learned alot on my own. The system makes it easy after some time to understand how it works!
In the 4 years ive bee working with Jamf and theyve been amazing at every turn!
What do you like best about the product?
The ability to create your own content instead of just using 3rd party apps
What do you dislike about the product?
The content filter is a little lackluster, sorry
What problems is the product solving and how is that benefiting you?
Smart groups and their ability to be manipulated to more than a few object variables
Helps keep our Macs useable.
What do you like best about the product?
Remote access to devices, installing software and keeping systems up to date. Giving users the ability to install their own software and printers through Self Service.
What do you dislike about the product?
Not a good system for updating MacOs. Computers periodically drop communication with Jamf and no way to revive them except to touch them. I don't like the fact that I don't have control over Configuration profiles, no way to force them to install. Some take days and others never install at all. I'd rather push software than wait for the device to ask for it.
What problems is the product solving and how is that benefiting you?
Keeping a good hardware inventory of all of our macs. Keeping macos and applications up to date. Give users the ability to install software and printers via Self Service. Otherwise we would have to increase our staff to deal with it.
Jamf is the Champf
What do you like best about the product?
The flexibility to configure and manage computers is crucial to an enterprise deployment like ours. Having all managed computers under one pane of glass is also very useful.
What do you dislike about the product?
Dashboard could be revamped a bit with folders or dropdowns to organize by categories that I would like to have control over (i.e. certain computers grouped with policy installs, patch management, etc. instead of just having each dashboard category pre-set for me).
What problems is the product solving and how is that benefiting you?
Deploying computers when onboarding new employees.
Updating apps in a timely and efficient manner.
Managing multiple stationary iPads.
Logs and policy history for security reviews.
Updating apps in a timely and efficient manner.
Managing multiple stationary iPads.
Logs and policy history for security reviews.
Jamf Pro works seamlessly in a Mac environment.
What do you like best about the product?
Jamf pro makes it possible to administer large mac environments all over the globe.
What do you dislike about the product?
While everything in life can be improved, I wouldn't say there is a downside to using Jamf Pro, unless you count becoming too dependent on it!
What problems is the product solving and how is that benefiting you?
Jamf is allowing us to track inventory, update computers, and run reports to ensure all of our computers are up to date and secure without having to check each one (which would be impossible) physically.
So far so good!
What do you like best about the product?
I like how I'm able to get access to all the information needed, including locking out devices and pushing out permissions and apps
What do you dislike about the product?
not being able to utilizes Jamf Pro for all devices whether they are actively being used or not
What problems is the product solving and how is that benefiting you?
Inventory management is the main problem solver with Jamf Pro along with thief protection in case users have their device lost or stolen when traveling
showing 581 - 590