Jamf Business Plan
JamfExternal reviews
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Innovative, Efficient and overall great Product
What do you like best about the product?
As a consultancy, the support provided for new software and OS releases is brilliant and is available immediately. Jamf Pro's straightforward and intuitive interface allows users of all abilities to navigate around the system.
What do you dislike about the product?
As a consultancy, it is frustrating having to go through a Jumpstart during every single implementation. Other than that, no negative experiences with Jamf Pro.
What problems is the product solving and how is that benefiting you?
Using Jamf Pro has allowed us to support and assist organizations remotely during C19 - this has allowed our clients to push out updates, changes and manage their devices without the need to be on site.
A Prime Example of a Product that Strives for Compatibility
What do you like best about the product?
Zero-day mac management. I did not have to wait 2-3 months for support.
What do you dislike about the product?
Plugin docs like SCCM Plugin, ADCS are lacking.
What problems is the product solving and how is that benefiting you?
Mac management for those devices we did not previously manage. If it doesn't exist in JAMF, we can script it, and it will be there eventually.
Jamf Pro, an excellent enterprise MDM solution
What do you like best about the product?
Jamf Pro enables us to manage our mac enviroment efficiently and cost effectively
What do you dislike about the product?
Limited patch management options, like scheduling or delayed execution.
What problems is the product solving and how is that benefiting you?
No longer have free floating unmanaged macs in our environment, and we are able to quickly provide faculty and staff with the applications and support they need.
Apple and Jamf goes hand in hand
What do you like best about the product?
The good thing about Jamf Pro is the day one support they bring for any apple release, making sure all new payloads from apple are available in Jamf for us to configure and use. A couple of examples, Day 1 support for macOS Monterey, Configuration profile for Defer Major OS Upgrade, and the enhanced products that they are bringing now in Jamf.
What do you dislike about the product?
These days I am observing a big issue on the Jamf Support end; the problem seems to be at the L1 support level. L2 and higher are great, but L1 takes their own time to pass on the case to L2 / L3 queue, which delays the resolution.
What problems is the product solving and how is that benefiting you?
Jamf Pro is helping us with automation, best end-user experience, onboarding, offboarding, Identity management, Conditional Access, and whatnot
The gold standard in MDM for Apple Products
What do you like best about the product?
Jamf's focus is Apple products and it shows in how they build their solutions. They always have Apple's design focus and ease of use in mind. I always know where to go if I need to make a change to a setting or update a configuration profile. I've been using Jamf since they were called Casper and every update has always included a feature that has been requested by their users. They actively listen and make changes based on feedback. As Apple releases updates, Jamf is always there to support them and I don't have to wait.
What do you dislike about the product?
With Jamf being one of the first MDM solutions for Apple products, they have to keep around some older frameworks and may be out of date with bleeding-edge technologies.
What problems is the product solving and how is that benefiting you?
We want to have as much control over our corporate Mac devices with the best user experience possible. Our users pick Apple devices because that's what they are familiar with so having Jamf and Self Service allows them to use that familiarity to manage their Mac.
Managing Macs in EDU
What do you like best about the product?
I'm a single person admin managing ~1400 macs, and moving to Jamf has made that job so much easier.
What do you dislike about the product?
Using Patch is a somewhat cumbersome process, but ultimately still provides a massive benefit to keeping my computers up to date with application releases.
What problems is the product solving and how is that benefiting you?
We are deploying software and keeping those apps up to date, and managing multiple security and configuration profiles.
Jamf Connect
What do you like best about the product?
zero touch deployments and allowing people to work from anywhere with safety and reliability
What do you dislike about the product?
i dont dislike anything from this product
What problems is the product solving and how is that benefiting you?
it replaced our old software and now we have everything being managed by jamf
JAMF is the Best Mac Management Tool
What do you like best about the product?
Easy to use. Supportive, knowledgeable community
What do you dislike about the product?
The certification process is too costly
What problems is the product solving and how is that benefiting you?
better out-of-the-box management. Theft tracking and recovery
"Succeed with Jamf"
What do you like best about the product?
Jamf has allowed us to maintain hundreds of Apple devices right from our desktops without having to put hands on those devices.
What do you dislike about the product?
There is a steep learning curve to Jamf but once you have it, life is so much easier.
What problems is the product solving and how is that benefiting you?
I am installing and uninstalling apps on our users' devices without taking the devices away from them. Jamf offers a lot of benefits and features to our users, giving them more access and support in real-time.
Second to none
What do you like best about the product?
Jamf Pro is easy to set up, simple to learn and has the best support community on the planet. Jamf is the GO-TO product for managing Apple devices, and I'm honestly not sure what I would be doing without it today. It has consistently made my life easier and allowed us not only to be more productive but far more efficient from a support standpoint.
What do you dislike about the product?
I do wish that Jamf provided an in-house VPN option, similar to other MDM platforms.
What problems is the product solving and how is that benefiting you?
Mass deployment, mass management, streamlined support. The result is happier staff and customers.
Recommendations to others considering the product:
You won't find a better product for managing Apple devices.
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