Jamf Business Plan
JamfExternal reviews
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My experience with Jamf has been exceptional! This is the best investment for a MDM!!
What do you like best about the product?
I like the capability to remote manage. This is a selling feature for me. Originally I was physically managing the devises withing a 1.5m square I foot facility. It was exausting. Also the ability to remotly push out changes and additions to the equiptment in invaluable. In the every changing industry we are always looking for ways to approve our processes and this software has allowed us to get these changes to the end user in rapid time. I have recommended using this software in several other areas throughout our site as well as other facilities throughout our company.
What do you dislike about the product?
I have not found anything I dislike about. Maybe more server-accessible help tools would be excellent. I believe the set up of the software was the worst part of using it. The set up was super complicated for a new user like myself. Given most of the complication comes from Apple and their requirements to be able to use the MDM such as certificates, apple business manager, apple config and so forth. As far as Jamf goes, the technician responsible for my onboarding was exxellent in walking me through over remote video the steps to complete all of these tasks. They actually walk you through setup giving you hands on knowledge as to how the software works and why certain fields are required.
What problems is the product solving and how is that benefiting you?
I am solving the issue of manually having to touch every device within our facility. The most significant benefit is the time savings. Originally we were having issues keeping devices in working order to where the employees needed to be. We also has a lot of issues managing wireless connectivity throughout the plant due to the settings being unlocked and IPads ability and urge to connect to networks other then networks needed.
Also, as anyone could imagine managing 100+ devices at any given time is a struggle. This software allows me to manage the devices as a whole when needed or individually when needed.
I like the capability to remote manage. This is a selling feature for me. Originally I was physically managing the devises withing a 1.5m square foot facility. It was exausting. Also the ability to remotly push out changes and additions to the equiptment in invaluable. In the every changing industry we are always looking for ways to approve our processes and this software has allowed us to get these changes to the end user in rapid time. I have recommended using this software in several other areas throughout our site as well as other facilities throughout our company.
Also, as anyone could imagine managing 100+ devices at any given time is a struggle. This software allows me to manage the devices as a whole when needed or individually when needed.
I like the capability to remote manage. This is a selling feature for me. Originally I was physically managing the devises withing a 1.5m square foot facility. It was exausting. Also the ability to remotly push out changes and additions to the equiptment in invaluable. In the every changing industry we are always looking for ways to approve our processes and this software has allowed us to get these changes to the end user in rapid time. I have recommended using this software in several other areas throughout our site as well as other facilities throughout our company.
Recommendations to others considering the product:
Jamf pro has been the best investment for our organization in managing our mobile devices within our facility. I would highly recomment this to anyone with a large group to manage. The ROI on this software on time savings alone has been amazing.
Great Support great product Jamf Rocks!
What do you like best about the product?
I really like the ease of the portal, throwing stuff up and just making it work.
Jamf's customer support is also really good.
Jamf's customer support is also really good.
What do you dislike about the product?
Would be really great to have a way to download packags straight from the portal.
What problems is the product solving and how is that benefiting you?
We are using Jamf to upgrade our OSX versions, and every day I realise more and more, it is such a great tool and I am constantly finding new ways and new features.
Perfect MAC MDM
What do you like best about the product?
JAMF Pro does more than you think it can, want to do something JAMF PRO does it! It is my 'co-worker' and saves me hours a day. Plus the Jamf Heros and Jamf Nation communities are awesome. Self-Service is a godsend as it's a curated 'app' store and I have all programs, printers, configurations, and even websites in it for staff to use. There are integrations from Google and Microsoft as well as many other companies that extend the usefulness of Jamf Pro well beyond the base system at sometimes no cost.
What do you dislike about the product?
Sometimes support takes a bit to get back to you, that said when they do they are helpful.
What problems is the product solving and how is that benefiting you?
iPad and Mac Deployment, App deployment, locking down assets for security, deploying updates and new software.
Recommendations to others considering the product:
While it can have a cost higher than other, they offer more than others. An online community that is like nothing else, attentive Mac admins who support each other and a company that does listen to feedback
Amazing experience
What do you like best about the product?
The funcuonality and security, Jamf Pro proives users an experience like no other MDM, support is just a phone call away.
What do you dislike about the product?
In all honesty, i only wish Jamf and the ibooks section will work slightly better. But that also comes from apple which they dont make it easy.
What problems is the product solving and how is that benefiting you?
Biggest problem is doing things in bulk, Automation with jamf pro allows less hands on for techninians on the field.
Great MDM product for Higher Education
What do you like best about the product?
We like how it makes it easy to manage our Macs. We currently don't use it for mobile devices, but all the same, we are delighted with how it can show us our current inventory quickly, and fewer machines go "missing."
What do you dislike about the product?
It would be great if "JAMF Connect" could be seamlessly integrated. Currently, you end up putting in your password two times to log into your machine using Azure Active Directory. I am hoping that this will be simpler in the future. This issue isn't JAMFs fault. It's a limitation from Apple
What problems is the product solving and how is that benefiting you?
We had no accurate inventory or management of our Mac fleet. Now machines can't just walk away as they are tied into the Apple School Manager and passed to JAMFs PreStage enrollment. Now we always have track of our devices. Also, when we had to switch to working from home, we could push fixes remotely rather than having to have the machine in our hands.
Recommendations to others considering the product:
We have had great results with this. Also their training is amazing. We have only had a couple of issues that we required help with and the support staff were great.
Jamf Pro is great for managing all our Apple devices.
What do you like best about the product?
The ease of deploying software and managing settings.
What do you dislike about the product?
Just minor issues that affect Self Service becoming unresponsive.
What problems is the product solving and how is that benefiting you?
Adding firmware locks on Mac OS and having Find My Device override for iOS makes it very easy if an employee leaves.
Excellent Customer Service
What do you like best about the product?
Everyone I have talked to at Jamf has been extremely friendly and helpful
What do you dislike about the product?
There is nothing that I really dislike about Jamf.
What problems is the product solving and how is that benefiting you?
Finding devices, pushing out updates and apps.
Recommendations to others considering the product:
We switched from 1 MDM to Jamf. Remember that old information is old. Start fresh.
Couldn't survive without it!
What do you like best about the product?
Jamf makes a huge part of my job so much easier. The ease of changing settings on the iPads with a few clicks is vital. When the pandemic hit, I had one day to prepare for going completely virtual. With just a few changes to the configuration files and few clicks we were ready!
What do you dislike about the product?
Sometimes the limits that Apple puts on some of the security features, you can't always have things the way you want. But Jamf does a great job.
What problems is the product solving and how is that benefiting you?
When the schools were virtual, I could push out apps and change configurations even with the students at home. This was vital for our distance learning!
Recommendations to others considering the product:
Being the Technical Director of a school district I have not found another product to control iPads as well as Jamf does.
Great software. Easy to use.
What do you like best about the product?
Great community at Jamf Nation that helps each other out. Great support from Jamf customer support. They will work with you to help you figure out your issues.
What do you dislike about the product?
I wish there was the ability to import assets via CSV. There are 3rd party apps to do this but why not in Jamf itself?
What problems is the product solving and how is that benefiting you?
Easily push out policies and apps. Literally 0 touch deployment. Creating weblinks for ipads that don't have apps and being able to control what is useable on iOS devices fully.
Wonderful
What do you like best about the product?
For us the knowledge base is extremly helpfull
What do you dislike about the product?
We really do not have any dislikes at this time
What problems is the product solving and how is that benefiting you?
Managing our devices for technology challenged team members
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