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Reviews from AWS customer

3 AWS reviews

External reviews

2,092 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Higher Education

Jamf Pro has been a great tool for is

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
Jamf Pro makes it easy to manage our fleet of Macs through OS updates, app updates, and day to day operations.
What do you dislike about the product?
Learning the interface and all the Jamf offers can take a long time.
What problems is the product solving and how is that benefiting you?
Jamf is helping us manage our fleet through fleet replacements, managing device and application costs, and securing our devices against threat actors.


    Insurance

There’s still no one better!

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
Jamf offers flexibility like no other solution. There are no rails!
What do you dislike about the product?
Because of the massive flexibility offered, it can be very easy to break your environment if you’re not careful, but Jamf has actually just recently added in some nice safeguard confirmations recently as well.
What problems is the product solving and how is that benefiting you?
We can provide a safe, secure, and user-friendly experience to our users, allowing two engineers to manage thousands of devices.


    sriram kumar M.

Jamf Pro Review

  • September 24, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Jamf Pro is its seamless integration with the Apple ecosystem, enabling true zero-touch deployment. It also empowers IT with strong security, automation, and user-friendly self-service to simplify Apple device management at scale.
What do you dislike about the product?
jamf pro is only for apple eco system,Also, large-scale deployments can get complex without proper planning and best practices.
What problems is the product solving and how is that benefiting you?
Jamf Pro solves the challenge of securely deploying, configuring, and managing Apple devices at scale through automation and zero-touch enrollment. This benefits me by saving time, reducing IT effort, ensuring compliance, and giving users a seamless, productive experience.


    Carlos F.

Success for mac!

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
It enhances student and faculty experiences, reduces IT workload, and saves costs—though setup, training, and licensing can be complex and resource-intensive.
What do you dislike about the product?
Some support can be slow or that lower-tier support lacks deep product knowledge, leading to delays. It need more automation or refinement. Some patches or updates may lag, or require extra manual work.
What problems is the product solving and how is that benefiting you?
Our needs to be experienced (or become so) with Apple’s ecosystem, Jamf’s tools, and nuances of security and configuration. Also, faculty/students seamless onboarding process for how to use “self-service” or device policies.


    Computer Games

One of the best platform for macOS management and continuous growing

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
There continued development releasing new features like Compliance, Blueprints and more, which is helping us controlling macOS more better than before. Easy to ingrate with multiple tools and implementation is also not that difficult.
What do you dislike about the product?
Till now, Jamf is helping in the best possible way. Keep the good work up.
What problems is the product solving and how is that benefiting you?
It is helping in managing macOS better than any other solution with more deep controls and better integration with Intune, OKTA, Google Workspace. We have done all the experiments and made sure that the users have access to the machine with minimum admin rights.


    Education Management

Working Smarter Not Harder

  • September 16, 2025
  • Review provided by G2

What do you like best about the product?
Jamf Pro allows me to streamline my workflows while managing our fleet of devices. I can easily group devices to receive the software that they need. The ability to control what the end users can access is also a plus. Working in a school having the ability to group teacher and student devices differently is helpful. We use Jamf Pro daily to help keep our fleet of devices up to date and performing at a high level for our end users.
What do you dislike about the product?
Learning a new system can be hard, but Jamf support and trainings are super helpful.
What problems is the product solving and how is that benefiting you?
Keeping devices up to date is essential to reduce security risks. Jamf makes it easy to push out updates to devices.


    Information Technology and Services

If you're serious about managing Apple devices, this is the only logical option

  • September 12, 2025
  • Review provided by G2

What do you like best about the product?
The organisation is hyper-focused on the Apple experience, and it shows through in the way the product is configured. If you understand how Apple products work, the layout & structure of Jamf Pro will make sense to you. It's extremely feature rich - and they support devices on Day 0, so I know that any new Apple features will be configurable shortly after in the management platform.

Their customer support is good, and when tapping into it as a partner it's even better - the local channel team is excellent and we find that we get great support in deploying the product. The interface is fairly simple to use, and the product itself is relatively simple to deploy, however I would recommend that you take advantage of a Jumpstart if it's your first time using the product as it's a great primer.

The product integrates well with other key line of business applications, and the support for integration with Intune for device compliance makes it a great complement to teams that use multiple platforms. Recently introduced Android support is great too.
What do you dislike about the product?
It's a premium product, and so comes with a premium price tag. In terms of value, we think it hits the mark however if you're a casual user you may find it to be a little too premium for your liking.

I think the Jamf School / Jamf Pro product lineup can be confusing - it feels like School is too simplified and lacks the power and capability of the Jamf Pro product lineup. I'd rather see them extend Jamf Pro with some of the School capabilities, maybe have an alternative UI for teachers and then consolidate onto a single platform. School still seems totally disconnected and to be honest a little pointless given the power & capability of the Pro product.
What problems is the product solving and how is that benefiting you?
It's critical that we understand the health and compliance state of devices within an organisation, and Jamf Pro supports it, regardless of our device ownership strategy. The product is flexible and powerful.


    Manufacturing

Experience with Jamf

  • September 12, 2025
  • Review provided by G2

What do you like best about the product?
Jamf is a lot more user friendly, faster reporting, faster deployment of apps and policies on iOS and macOS than other management solutions. Support is extremely helpful when running into an issue, whether it be a configuration (user) error, or a more technical error.
What do you dislike about the product?
Not much to dislike, makes the day easier for everyone.
What problems is the product solving and how is that benefiting you?
Device Management -
With Jamf this provides a huge benefit because it saves time when setting up devices, ensuring settings are what we define, and allow us to secure every device we hand out.


    Primary/Secondary Education

Reliable MDM Solution for Apple Devices

  • September 11, 2025
  • Review provided by G2

What do you like best about the product?
Jamf Pro makes it easy to manage our Macs and iPads. I like how simple it is to push apps and set policies. Saves me a lot of time. Setup took some learning at first, but once it’s running, it works really well.
What do you dislike about the product?
Initial setup can be a bit complex and requires some learning.
What problems is the product solving and how is that benefiting you?
Jamf Pro helps us manage all our Apple devices in one place. It makes app deployment, security updates, and user setup much faster and easier. This saves time for IT and ensures our devices are always secure and ready to use.


    Gerardo O.

Jamf Pro, Jamf Connect and Jamf Protect Review

  • September 11, 2025
  • Review provided by G2

What do you like best about the product?
Because it is built for managing Apple devices (macOS, iOS, iPadOS, tvOS), Jamf Pro takes advantage of the native APIs and features. That means better compatibility, more reliable device control, and often fewer workarounds. Features like Automated Device Enrollment,using configuration profiles, and leveraging Apple’s security features (FileVault, Gatekeeper, etc.) tend to be more tightly integrated. Zero-touch or hands-free deployment: Once devices are in place, many things can be automated (initial setup, provisioning, app installs, policies). Reduces manual effort. Good tools for inventory, tracking hardware/software version, warranty, and ownership info. That means easier asset management over time. Automatic or semi-automatic patching, updates, managing app lifecycles (installing, updating, removing). For Apple devices especially, having consistent, timely updates is important for both functionality and security. Self-Service portals: allowing end users to install approved software themselves, run maintenance, etc., which reduces demands on IT for simple tasks. 
What do you dislike about the product?
Although many users praise the support, others report that for certain issues or in certain regions, response times or helpfulness vary. Also, getting specialized training or support for advanced features may cost extra. Additionally, the reporting features aren’t as polished or flexible as they’d like. Comparing multiple systems, detailed historical usage, analytics sometimes need extra effort or external tools.
What problems is the product solving and how is that benefiting you?
Supporting employees outside the office is hard when you can’t touch their devices. Remote management lets push fixes, policies, and scripts; run inventory; or troubleshoot without needing VPN. Self Service empowers employees to handle routine installs and fixes themselves.