SOCi Platform
SOCi Inc.Reviews from AWS customer
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Good
What do you like best about the product?
Very helpful. I've loved using it so much
What do you dislike about the product?
Abs nothing, so far so good, rlly good platform.
What problems is the product solving and how is that benefiting you?
SOCi helps solve the challenge of managing and maintaining consistent brand presence across multiple locations and platforms. Before using SOCi, handling local listings, reviews, and social media for several locations was time-consuming and prone to inconsistencies. SOCi centralizes all of that—allowing us to schedule posts, respond to reviews, and track performance from one dashboard. This saves time, ensures brand consistency, and improves our local engagement and reputation management.
Awesome experience with SOCI
What do you like best about the product?
SOCI is awesome, It helps me organize all my social media posts for our residents!!
What do you dislike about the product?
I wish the calendar was easier to access and shortcuts were visisble!
What problems is the product solving and how is that benefiting you?
it is solving any disorganized social media posts
Strong All-in-one Solution
What do you like best about the product?
The ability to reviews GMB and Meta reviews in one place and view multiple Meta page accounts at the same time.
What do you dislike about the product?
The list structure of the different resources can be difficult to navigate.
What problems is the product solving and how is that benefiting you?
The ability to review and manage many locations at the same time.
Streamlined Social Media Management
What do you like best about the product?
I like the ease of use and scheduling that SOCi provides. It allows me to cover a whole month at once, streamlining how much time I have to dedicate to social media.
What do you dislike about the product?
I don't like that I can't share to stories at the same time as posting on a page. I'd like to be able to write a post and add it to stories without creating a separate post.
What problems is the product solving and how is that benefiting you?
I use SOCi for managing my property's social media accounts. It consolidates posting and scheduling, allowing me to cover a whole month at once. This ease of use streamlines the time I have to dedicate to social media.
Very straightforward and well sorted.
What do you like best about the product?
I enjoy how easy it is to navigate and training is a breeze. Customer support is quick and easy to respond to messages. I like the hashtag feature to keep track of our communication. Our team uses this daily and I have not had any issues.
What do you dislike about the product?
I do not have anything to suggest on dislikes.
What problems is the product solving and how is that benefiting you?
SOCi is making private messaging and dealing with bad reviews easy for our team to spot any discussions quickly.
Very helpful with promoting my business
What do you like best about the product?
SOCi has been very helpful with promoting my travel agency. It's so easy to use. I use it all the time.
What do you dislike about the product?
So far, I haven't found anything that I dislike about it. I'm just starting out so I'm still new at all of this.
What problems is the product solving and how is that benefiting you?
I'm not really good about marketing. Like I said, I'm still really new and learning a lot. SOCi has stepped in and helped with getting my marketing out there.
Director
What do you like best about the product?
This tool is useful for posting on social media and also assists with grammar. I find it helpful for managing my posts and ensuring my writing is correct.
What do you dislike about the product?
It would be helpful to have the ability to extend the length of my post when needed.
What problems is the product solving and how is that benefiting you?
This app really helps me manage my busy schedule.
Awesome Service!
What do you like best about the product?
I love that I can see my engagement and schedule post for all of my socials in one spot! It makes it easier knowing that they also have an app, still looking to add that to make uploading videos and content easier. I like that I can upload 1x a week and that'll cover me for the next 7 days.
What do you dislike about the product?
There's not alot of cons, I think they do a pretty good job. I'd like to see maybe a weekly layout instead of a full calender month view.
What problems is the product solving and how is that benefiting you?
Solving having to sign into multiple sites, everything is in one place.
Was easy to work with
What do you like best about the product?
Being able to post photo's of the activist's and the event's that we do. To show that we don't just set around and do nothing that we get our resident's engaged in activist's
What do you dislike about the product?
That you can only post 1 video or 10 photo's at a time.
What problems is the product solving and how is that benefiting you?
Nothing. I haven't had any problems
Best thing? It just works.
What do you like best about the product?
In my business and with my portfolio speed is critical and time is of the essence. SOCi allows me to stay informed and engaged without having to jump through countless hoops, multiple logins, etc. It is clear on its capabilities and its value and executes it without fail.
What do you dislike about the product?
My only dislike is that I didn’t know it existed until I worked here. This would have made previous jobs and tasks remarkably simple.
What problems is the product solving and how is that benefiting you?
It would be impossible to keep my eye on every property and address issues as they occur without either carving out significant bandwidth or losing productivity or time in other areas. This solves that problem.
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