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SOCi is great!
What do you like best about the product?
I like the ease of the group function to schedule content across multiple locations at once.
What do you dislike about the product?
Sometimes the library function can feel clunky.
What problems is the product solving and how is that benefiting you?
Ease of posting to 60 locations at once.
Recommendations to others considering the product:
It might seem confusing at first but once you know it, it's really intuitive!
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10/10
What do you like best about the product?
I like that everything is connected. I am able to see all posts and comments. I can also respond through Soci which is amazing! We are able to see negative and positive responses which allows us to adjust what we post to get more positive reactions and higher activity on our page and posts.
What do you dislike about the product?
I am not sure how I am notified about who wins a contest once the contest is over. It would be nice to have a notification when it's done and who has won.
What problems is the product solving and how is that benefiting you?
We are able to stay on top of our online marketing easier. We are able to spend more time with residents/prospects or stay ahead on our reports with everything available to us in one portal.
Leasing Consultnat
What do you like best about the product?
The most helpful feature on socii is the calendar feature and being able to schedule posts in the future
What do you dislike about the product?
The least helpful thing on socii is the inability for me to delete prescheduled posts through Instagram.
What problems is the product solving and how is that benefiting you?
noone
Recommendations to others considering the product:
recommend
Once you figure it out it makes posting and scheduling post for the week so easy for our property!
What do you like best about the product?
The scheduling option is amazing. I schedule a week at a time.
What do you dislike about the product?
It does take a minute to get used to but that is for any platform!
What problems is the product solving and how is that benefiting you?
The benefit of being able to post to all platforms at one time is great and time saving
Easy to Use Interface
What do you like best about the product?
I like being able to cross post over multiple platforms.
What do you dislike about the product?
Responding to notifications is difficult when you are not the only administrator for your account.
What problems is the product solving and how is that benefiting you?
We are able to review all of our feedback easily, and are able to respond in a more timely fashion.
SOCi has been extremely helpful with all social media platforms
What do you like best about the product?
This platform organizes and schedules all posts allowing our team to focus on preparing the social media content for the next month.
What do you dislike about the product?
It works great for what I need.
Thank you
Thank you
What problems is the product solving and how is that benefiting you?
Scheduling posts and getting people to engage in posts
Recommendations to others considering the product:
Absolutely! SOCi is an incredible platform if you focus on social media to advertise your business and engage customers.
Must Have For Any Business!
What do you like best about the product?
The ease of checking and tracking reputation. I also think its a cool feature to be able to schedule social media posts. It's a one stop shop for all things regarding reputation and engagement!
What do you dislike about the product?
I wish it had a 1-click step option for certain things like getting me to a review, or tracking progress.
What problems is the product solving and how is that benefiting you?
We are solving review management and response in a quicker manner. It makes it easy to see everything right up front.
Recommendations to others considering the product:
I recommend that anyone who is starting a business, or who currently has one use this to save them time and effort in tracking review response and social mediate engagement any other way. It saves time, and energy!
We love Soci
What do you like best about the product?
We have used Soci fr a few years now for 7 of our communities. My favorite feature is having one dashbard to answer our reviews across different ILSes and sites.
What do you dislike about the product?
I think the wordcloud isn't that useful. It will take words that are actually meant in a positive way and call it a negative.
What problems is the product solving and how is that benefiting you?
It' great having one place to post our social media posts like linkedin, FB, or insta.
Recommendations to others considering the product:
We get great customer service with regular calls with Steven who is eager to let us know about new features as well as help us understand reporting.
Very Happy With SOCi
What do you like best about the product?
From a review response standpoint, the SOCi team is great about responding quickly and accurately. They understand that at times there may be some "nuances" to certain responses and are easy to work with in regard to getting to the right place.
The social posting platform is super easy to use and saves a lot of time.
I appreciate the time spent on benchmark reporting, etc, so that we have ways to measure how we're doing relative to similar companies in our industry.
The social posting platform is super easy to use and saves a lot of time.
I appreciate the time spent on benchmark reporting, etc, so that we have ways to measure how we're doing relative to similar companies in our industry.
What do you dislike about the product?
The downsides are really more relative to what the social platforms allow. It would be great to be able to post to stories, REELZ, etc through the platform as well as to be able to post video to GMB posts, but these restrictions are placed by the social platforms and not SOCi.
What problems is the product solving and how is that benefiting you?
Ease of posting to social media at the property level and corporate level. Control of the content that goes out in the approvals process set up in SOCi. Ensuring that all reviews receive an appropriate response in an acceptable amount of time.
Does things that other social posting platforms can't do.
What do you like best about the product?
The ability to post the same content to multiple profiles at once.
What do you dislike about the product?
The library organization process. It is difficult to navigate unless you tag each post which is sometimes not possible for your workflow. In my case, the volume of posts I deal with makes this difficult.
What problems is the product solving and how is that benefiting you?
My clients are able to get content to several pages at once while still having more of a hands-off approach to content. As an agency, we have the benefit of sharing content with clients for approval before it goes out.
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