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SOCi Platform

SOCi Inc.

Reviews from AWS customer

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External reviews

3,579 reviews
from

External reviews are not included in the AWS star rating for the product.


    Education Management

Good for Streamlining but Limited Features

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
It's really nice to have a one stop shop to check on and post to all of our social platforms. I love the feature for Review inbox.
What do you dislike about the product?
I've found there are significantly less features available when creating ads through Soci as versus the individual sites. It's limiting.
What problems is the product solving and how is that benefiting you?
Efficient way to oversee multiple accounts


    Kiersten D.

Amazing

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
It is very helpful to ensure that all social media is taken care of.
What do you dislike about the product?
Admin approval, although I do know that is not your fault.
What problems is the product solving and how is that benefiting you?
It is solving a multitasking/ time management issue which we had before we were able to use one platform for all posts.


    Military

Easy to use

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
I like that i can schedule multiple post it make keeping up with social media a breeze.
What do you dislike about the product?
The onlty thing that I can think of is it does not let me post very many photos.
What problems is the product solving and how is that benefiting you?
time management


    heather w.

Social Media Hub

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
It helps manage all my social media platforms from one convienent location.
What do you dislike about the product?
Navigations to needed tabs is occasionally difficult or confusing to find.
What problems is the product solving and how is that benefiting you?
Creates a platform that combines all my social media accounts.


    Hannah G.

LOVE SOCi!

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
I love that SOCi is a one-stop shop for all reputation management!
What do you dislike about the product?
I wish that SOCi could accommodate videos and the official Apple emojis!
What problems is the product solving and how is that benefiting you?
SOCi assists in SAVING TIME! Most management companies that I have worked for have strict response time requirements when it comes to responding to reviews. SOCi is a one-stop shop that saves us the time it would take to log into the different platforms and respond individually!


    Tina H.

SOCI - ALL IN ONE

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
I run a small business and the most helpful feature about SOCI is I can manage all of my social media posts and feedback from a single site. This feature makes it much easier for me and less time consuming to manage my digital interactions with partners and customers.
What do you dislike about the product?
Photo sizing would be the area for opportunity for SOCI. The system will inform me the size of a photo is to big for Instagram, but it does not provide dimensions or guidelines that allow me to shrink the photo on the screen. As a result, I often post the photo on Facebook and then repost a smaller version on Instagram.
What problems is the product solving and how is that benefiting you?
Spending less time managing postings and feedback across multiple platforms.


    Restaurants

Soci has been easy to work with and effective for our communications.

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
The Listings help desk is easy to access and very responsive.
What do you dislike about the product?
Lack of detail in confirming help desk actions.
What problems is the product solving and how is that benefiting you?
Consistent and timely displays within social platforms.


    Jackie G.

So easy and streamlined!

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
I love that it brings multiple platforms together into one streamlined system that allows you to do many things all in one. Before SOCi we had to use multiple sites to accomplish what SOCi does all by itself.
What do you dislike about the product?
The only thing that was difficult at first was learning the site and all of its capabilities, I felt a bit overwhelmed looking at everything it was able to do but now that I am familiar with it I love how easy it is to use.
What problems is the product solving and how is that benefiting you?
Helping to monitor overall resident engagement as well as social media platforms and how they are perfoming.


    Commercial Real Estate

Easy, reliable, accessible

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
Being able to schedule all of my post for all platforms. I love being able to know that working in Soci 1-3 days I am able to set up my post for the entire week!
What do you dislike about the product?
Only this is having to wait for approval. I wish the approval time was quicker but I understand the process.
What problems is the product solving and how is that benefiting you?
Being able to Post content to grow our business and reach out to more followers.


    Consumer Services

Not a fan

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
Ease of updating business hours and information to Google and other sites.
What do you dislike about the product?
It is very difficult to navigate and find what I am looking for. Slow to load and crashes frequently.
What problems is the product solving and how is that benefiting you?
Cross-platform and multi-location posting.