SOCi Platform
SOCi Inc.Reviews from AWS customer
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SOCI Review
What do you like best about the product?
It is great to have a hub to be able to manage all our listings in one place.
What do you dislike about the product?
Long turn times on tickets and looking for more innovation with the platform/features.
What problems is the product solving and how is that benefiting you?
Helping respond to reviews and local listings from one place more efficiently.
Makes multiple social posts easier to do
What do you like best about the product?
I can make a post that can be pushed out on all social platforms immediatly or at a later date and time of my chosing
What do you dislike about the product?
Soci does not have the ablity to post to multiple accounts of the same system. For example, I can not post on my business Facebook account and my personal Facebook account too
What problems is the product solving and how is that benefiting you?
Posting to multiple Social sites
SOCI is a great tool!
What do you like best about the product?
We love using SOCI to schedule our social media posts. It helped us plan out our month so that our customers were aware of all that we had to offer for each particular month. During our busy season and also over the holiday season, it feels wonderful to have all your posts scheduled and know we can keep being engaged with our audience.
What do you dislike about the product?
I wish you had the ability to schedule Instagram stories using SOCI
What problems is the product solving and how is that benefiting you?
Helping us stay on top of our social media
Great for all things in one place
What do you like best about the product?
I like being able to see all platforms in one area
What do you dislike about the product?
I would like to see the option to post to Instagram as a post and a story at the same time
What problems is the product solving and how is that benefiting you?
time saver
Makes it easy to stay on top of your social media posts
What do you like best about the product?
I predominantly use SOCI to schedule posts on my business Facebook and Instagram accounts. SOCI makes it extremely easy to schedule these posts. Because of this, my business's social media pages are up-to-date and active. It would be tough for us to post on social media without SOCI.
What do you dislike about the product?
I really haven't explored any other feature of SOCI apart from scheduling social media posts.
The only thing that I feel that can be improved in terms of scheduling posts is that, I wish SOCI allows me to schedule pictures and videos together in a single post. This isn't possible through SOCI right now, even though I can post videos and pictures together on Instagram in a single post.
The only thing that I feel that can be improved in terms of scheduling posts is that, I wish SOCI allows me to schedule pictures and videos together in a single post. This isn't possible through SOCI right now, even though I can post videos and pictures together on Instagram in a single post.
What problems is the product solving and how is that benefiting you?
I predominantly use SOCI to schedule posts on my business Facebook and Instagram accounts. SOCI makes it extremely easy to schedule these posts. Because of this, my business's social media pages are up-to-date and active. It would be tough for us to post on social media without SOCI.
SOCI Dashboard is also helpful ensure that we monitor and respond to comments/messages on your social media posts.
SOCI Dashboard is also helpful ensure that we monitor and respond to comments/messages on your social media posts.
Seamless Process
What do you like best about the product?
Setting it on auto-pilot. It very easy to use and was easy to setup.
What do you dislike about the product?
None for me. It works as it should. Customer support is great.
What problems is the product solving and how is that benefiting you?
It saves me time and put all online review streams in one place.
Seamless Social Media Posting
What do you like best about the product?
SOCI is very helpful because it enables the user to edit posts in their own voice and choose which social media platforms to post to - or even delete entirely if the content isn't relevant to an audience. SOCI replaces searching for hours for content and the need for paying for outside services.
What do you dislike about the product?
Some of the content isn't relavent to my market - but that's okay! It's easy to rewrite posts in my voice or to not post it altogether.
What problems is the product solving and how is that benefiting you?
SOCI saves time and unnecessary effort so I can focus on doing my job, not managing social media content for hours every week.
I'd love to have full access as if I was literally working out of Facebook.
What do you like best about the product?
Scheduling posts, insights. I appreciate these features
What do you dislike about the product?
I want to be able to use this platform as if I were actually logged into said social platform. I want to be able to like/follow business pages. I need tagging to be allowed even if we do not follow the business page/vice versa.
What problems is the product solving and how is that benefiting you?
I'm not sure to be honest.
seamless service reviews
What do you like best about the product?
it is easy to get reviews in one place as it sends to our email
What do you dislike about the product?
multiple emails are sent for the same review sometimes
What problems is the product solving and how is that benefiting you?
helping solve customer satisfaction reates
Easy to use Survey/ Review System for Residents
What do you like best about the product?
Reviews are sent directy to Resident Services which allows us to address issues directly.
What do you dislike about the product?
Duplicate emails are sent for the same review at times.
What problems is the product solving and how is that benefiting you?
Residents do not always directly express their concerns if they do not feel like the are "Imporant enough".
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