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SOCi is a game changer!
What do you like best about the product?
The tool is very user friendly, quite intuitive, and has so much functionality for your social needs
What do you dislike about the product?
I can't think of anything I dislike about SOCi. The one hindrance if anything, is having to re-link your LinkedIn account every 60 days but I believe that is LinkedIn's requirements and not SOCi's
What problems is the product solving and how is that benefiting you?
There are many benefits to SOCi. For starters it has allowed us to get fresh content to over 150 different accounts on a consistent basis. Because of this, we have seen a dramatic increase in engagement and have had many new clients connect with us through our social efforts. Additionally, our coaches love the tool because it's a time saver for all of their activity and they can reply back to comments all from one spot. Last, their customer support is top notch!
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Innovative Technology Platform
What do you like best about the product?
Innovation, future sightedness and constant upgrading of features and underlying technology.
What do you dislike about the product?
Costs have increased significantly over time. More customization in terms of features would provide users more flexibility to sign up.
What problems is the product solving and how is that benefiting you?
reputation management & Multi-location social media with content management are very easy & intuitive with SOCi
Convenient, fast and friendly!
What do you like best about the product?
I love that all of my accounts are in one place and I can view alerts, conversations and reviews with the click of a button or from my phone/iPad. It's also extremely simple to navigate and accomplish tasks.
What do you dislike about the product?
I don't like that some of the review sites that I use are not supported yet, and that I can not crop or make collages in the photo editor.
What problems is the product solving and how is that benefiting you?
We're reaching more of our customers on Instagram and twitter. Something we would have never done before!
Recommendations to others considering the product:
You won't regret it!
SOCI helps me function at work
What do you like best about the product?
It saves me so much time and helps me stay organized
What do you dislike about the product?
I wish I could respond to yelp reviews while on the SOCI website
What problems is the product solving and how is that benefiting you?
It just helps so much with online review management.
Recommendations to others considering the product:
I appreciate that they listen to my suggestions.
Fills a Need, Room for Improvement
What do you like best about the product?
Social media calendar and review response. While managing several locations, SOCi makes it easy to monitor everything in one place.
What do you dislike about the product?
The lack of communication between SOCi and the users. I've ran into several issues that takes weeks and months for them to troubleshoot. They need a monthly or weekly email to go over SOCi updates including when they'll be out of the office.
Lack of knowledge from the support team. I had to send over an article describing a social media platform. They should be knowledgeable than their users.
Lack of knowledge from the support team. I had to send over an article describing a social media platform. They should be knowledgeable than their users.
What problems is the product solving and how is that benefiting you?
Reputation management and social media management
Robust, but with Limitations
What do you like best about the product?
My team likes that there are lots of features built into SOCi that otherwise you have to have multiple platforms to accomplish.
What do you dislike about the product?
Even though it has a lot of features, there are some basic things like video uploads only for Facebook, as well as frequent disconnections with accounts, that make SOCi the clunkiest program I've ever used. Worth it in some cases, not worth it in others.
What problems is the product solving and how is that benefiting you?
Client visibility into the process, efficiency in curating and scheduling content, and running more detailed reports than most other platforms can provide.
Recommendations to others considering the product:
This is best for people who have multiple locations across the country or world; otherwise, it may not be best for most agencies.
One stop for social media planning
What do you like best about the product?
I like that I can plan out the posts ahead of time. This saves time later during the busy weeks.
What do you dislike about the product?
I cannot go straight to the account that I have linked, but that is because I am not the admin.
What problems is the product solving and how is that benefiting you?
Time saver. The feedback is great to see what impact the post is having. A chance to have one portal for posting to 3 platforms is great.
Great
What do you like best about the product?
I love this method of website. Brandify is the best.
What do you dislike about the product?
Sometimes complex to use. For some individuals I feel it may be harder to understand if you are not trained corrrectly.
What problems is the product solving and how is that benefiting you?
Advertising and microsoft
Customer friendly
What do you like best about the product?
Brandify understand the problem of customer and its creates solution for wealth creation and financial services
What do you dislike about the product?
Its needs more customer centric and business devloping skills for customer service.The agent's needs more down to earth.
What problems is the product solving and how is that benefiting you?
Its need to attracts with emtions.And also its need to meaningful conection with each other.
Connecting with customers
What do you like best about the product?
Brandify has helped identify what consumers both need and want.
What do you dislike about the product?
Wish to get more analytics from this company
What problems is the product solving and how is that benefiting you?
Providing the bridge to connect our product to the consumer
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