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Easy to keep up with all my projects (clinics)
What do you like best about the product?
I like being able to see all our project's posting lists in one location. Lets me know who needs to post or may need help getting their social networks connected.
What do you dislike about the product?
Recently I needed to change a post that had been shared to all my projects & I had to go into each project library to update the posts, still may have some that haven't been updated.
What problems is the product solving and how is that benefiting you?
We are able to get our low social media performers on the network and help them build their fan base and pages. Our projects managers like being able to see what posts perform the best, the SOCi score really helps in determining what works best in each geographical location.
Recommendations to others considering the product:
This is a great way to see how your posts perform or lack of, so that you can use only the best performers in the future. You can also see who you audience is and when they come to your sites. SOCi is full of analytics info that is great when trying to build a successful social networking site.
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SOCi makes managing lots of pages easy as pie!
What do you like best about the product?
I love the ability to create amazing content and scale it across my communities
What do you dislike about the product?
Very limited ability to edit photos/videos within the platform
What problems is the product solving and how is that benefiting you?
We are able to push out our original content and position it well across many pages with a few clicks of the mouse. This enables us to save time, which saves money and allows us to direct more resources towards pressing projects.
All in one and super convenient
What do you like best about the product?
Soci has everything I need as a social media manager- including white labeling!
What do you dislike about the product?
Currently, the white-labeled accounts are having connectivity issues with Instagram... but that should be fixed soon.
What problems is the product solving and how is that benefiting you?
The approval workflow is the best I’ve ever seen. I can have our employees’ posts waiting for my approval before sending on to the client for approval.
Efficiency tool w/ so much possibility - NOT! Updated!
What do you like best about the product?
I’ve searched for a tool like Soci for YEARS! This product packs a punch with features and delivers the necessities for my clients! *UPDATE* 9 months later it failed miserably.
What do you dislike about the product?
Some of the functions are new and MILDLY glitchy, but it ALL functions way better than anything else out there!
*UPDATE* their platform completely failed me on many occasions - the glitches became MAGNIFIED in my last month. On top of all of that they wanted to to phone call after phone call for me to explain the problem without ever reviewing INTERNALLY. Then they tried to enforce a contract, when I nearly lost a client over this problem, and never offered compensation for a months worth of problems that nearly left me with loosing my client. They wanted me to compensate their company after I had to spend an extra 10 hours in work to redo work and talk with them - NOT COOL!
*UPDATE* their platform completely failed me on many occasions - the glitches became MAGNIFIED in my last month. On top of all of that they wanted to to phone call after phone call for me to explain the problem without ever reviewing INTERNALLY. Then they tried to enforce a contract, when I nearly lost a client over this problem, and never offered compensation for a months worth of problems that nearly left me with loosing my client. They wanted me to compensate their company after I had to spend an extra 10 hours in work to redo work and talk with them - NOT COOL!
What problems is the product solving and how is that benefiting you?
Timing of posts, approval processes, reading effectiveness of posts, archive of photos, reporting - there’s sooo many features that I love! *UPDATE* - POSTS GO ROGUE for no apparent reason, disappearing into nothing - and they can't even figure out on their end what happens/happened to them. Sticky buttons that don't work sometimes, etc. Reporting is glitchy and NOT current w/ proper stats (I double checked in the end and had to add a ton of different 'extras' to really explain the reporting.)
Recommendations to others considering the product:
Definitely use this product for efficiency and organization.
Great platform for managing multiple accounts and reputation management all at once
What do you like best about the product?
Ease of use - the scheduler and reporting are great
What do you dislike about the product?
Sourcing content, the search for local content is a little difficult.
What problems is the product solving and how is that benefiting you?
We have to manage multiple properties, reviews, and content with a small team in-house. Before SOCi Engagement was dropping due to lack of time to post content. Now we can post, schedule, measure and source content all on one platform as well as review real-time analytics
Recommendations to others considering the product:
Great platform for social media managers/marketing managers managing large portfolios or even small ones. The staff is also very helpful in their recommendations on how to optimize your accounts and succeed!
Loving SOCI!!
What do you like best about the product?
It's easy functionality on the client end to update and upload info to our social media pages.
What do you dislike about the product?
Limited ability to manage Facebook events/Instagram posts
What problems is the product solving and how is that benefiting you?
Social Media. Soci is great at posting new and interesting content.
Social Leaders
What do you like best about the product?
The customer service is top notch. Always quick to respond to our needs.
What do you dislike about the product?
The only downfall here is that we can't fit them into all of our budgets... but we are working on that.
What problems is the product solving and how is that benefiting you?
Our people are busy and Soci is our social media safety net. They also help attract new customers through social ads.
SOCi has been great to use
What do you like best about the product?
It has a ton of features and consistent updates. Great posting ability and content center, as advertised
What do you dislike about the product?
Would like more compatibility (i.e. with Google (reviews) and Angie's List)
What problems is the product solving and how is that benefiting you?
Managing our brands social media
Recommendations to others considering the product:
If you are looking for a tool that will help you manage your social media and organize your content effectively then SOCi is a great tool for you. It doesn't have the most sites connected to it, but it has the major ones, and it has great support for those. Reporting and features make it easy to understand what is going on for your digital marketing strategy.
Soci is awesome!
What do you like best about the product?
As an Admin, I like that I can preview all of our social media posts before they go out into the world.
What do you dislike about the product?
If I do not approve a post before it is scheduled, there isn't an easy way for me to find that post. It disappears from my "pending posts" and the only place I can find it is on the calendar of the project.
What problems is the product solving and how is that benefiting you?
Branding! Our branding image looks much better with Soci. The custom post graphics are a life saver.
Recommendations to others considering the product:
NO MORE:
- unapproved content on the web
- lost social media usernames and logins
- searching all over the internet for your projects posts
- "fake accounts"
Say hello to:
- Pre-approved and created messages
- branded images in the message library
- searchable post content
- one login to multiple applications
- social media notifications and responding from one dashboard
- unapproved content on the web
- lost social media usernames and logins
- searching all over the internet for your projects posts
- "fake accounts"
Say hello to:
- Pre-approved and created messages
- branded images in the message library
- searchable post content
- one login to multiple applications
- social media notifications and responding from one dashboard
Great team and great experience
What do you like best about the product?
The Soci team is professional and very hands on. They make the ease of a new product roll out very easy and make sure all team members are informed.
What do you dislike about the product?
Not much to not like really. I think as we continue to grow as a company we will look to lean more on the Soci team to help inspire, educate and promote more internally.
What problems is the product solving and how is that benefiting you?
The social dashboard is a great tool and we have seen increase traffic to both social sites and websites increase dramatically.
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