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External reviews

67 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Thanos D.

Handy API's integrations

  • July 24, 2020
  • Review provided by G2

What do you like best about the product?
The structure of each layer and the excellent support
What do you dislike about the product?
Some limitations in how many data a cycle can handle
What problems is the product solving and how is that benefiting you?
Not developing on our own integrations and we are using it as a data pipeline mechanism.
Recommendations to others considering the product:
When looking for flexibility and a 3rd party to handle your integration cyclr is the way to go.


    Patrick S.

Super flexible workflow automation system with GREAT support!

  • May 15, 2020
  • Review provided by G2

What do you like best about the product?
1. Flexibility - you can create any type of workflow you want. With custom scripting in Javascript you can do anything you might need to including making http requests. This was designed to create very complex workflows. Also, their team is willing to implement connectors for new products, which is what they did for us.

2. Support - the support has been amazing. The Cyclr staff has always been great to work with. They are always taking care of me and finding solutions and sending me docs to help me understand their system better.
What do you dislike about the product?
It's just a new way of "programming" so it takes some getting used to. There are some parts that could be made more user friendly, but overall is a great system.
What problems is the product solving and how is that benefiting you?
We are automating the submission of orders from Magento 2 into SalesPad (GP Dynamics ERP).

By using this system it is very easy to customize the business rules we want/need to make our workflow work the best for our business.


    Walter D.

Great integration tool, great team

  • May 06, 2020
  • Review verified by G2

What do you like best about the product?
We use Cyclr with our Student Information System (RIO Education). It is great to be able to have confidence that we can integrate to anything that has an API. If the connector does not exist, the team at Cyclr can get it created in weeks, not months. With the growing list of connectors, this really is a great platform. The team at Cyclr are also incredible to work with. We are based in Australia, right out of their timezone, but they are always available for a call, and super responsive when we have questions.
What do you dislike about the product?
Some of the steps to do advanced logic in the integrations can get a little technical.
What problems is the product solving and how is that benefiting you?
We are predominantly integrating into Learning Management systems and Accounting systems. The biggest benefit is the supportability of the integrations. We can easily make changes to keep pace with business demand and growth.


    Bob B.

Outstanding product - even better service

  • April 03, 2020
  • Review verified by G2

What do you like best about the product?
The product is feature rich and one of the best value offerings we've found AND the customer service is by far the best part of this product. The Cyclr team is one of the most professional and responsive teams I've ever worked with. They worked extensively with us on our initial implementation. Training was phenomenal and suggestions regarding the product were taken very seriously (and often acted on).
What do you dislike about the product?
No complaints at this time. Our experience has been almost entirely positive. The product strikes a balance between powerful configuration and intuitive interface. The intuitive interface pushes most of the heavy lifting to custom javascript which requires a bit more coding experience for advanced integrations, but this is my only negative comment and I think it's actually very necessary. I can't come up with a better alternative.
What problems is the product solving and how is that benefiting you?
We are creating repeatable SaaS system integrations. This allows us to create, resale, and maintain integrations for multiple clients with a very short time to implementation.
Recommendations to others considering the product:
Get on the phone with the support team as soon as possible


    Jim B.

Great Time saver

  • February 25, 2020
  • Review verified by G2

What do you like best about the product?
Very easy to setup and rapid return on effort making this a great addition to any system.
What do you dislike about the product?
Some of the connectors occasionally need updating to reflect changes on the API's
What problems is the product solving and how is that benefiting you?
Rapid integration to other systems with minimal tech requirements.


    👨‍💻 Max L.

Bullet Proof Connector Infrastrucutre

  • February 25, 2020
  • Review verified by G2

What do you like best about the product?
It works as intended ... built by real developers and those who've been involved in startups and software builds - so they get where we're coming from and support the development process.
It seems an extremely solid product and we've stuck with it, as we need stuff that'll just work and never let us down ... an integral part of our system and this is a long-term partnership.
They have been very supportive and have assisted us with our integration and setup questions ... they're a good set of people, that I want to work with ;)
What do you dislike about the product?
The docs and terminology can be confusing and a bit of a learning curve figuring out what is doing what ... and still a little confused on some stuff.
Just as much as "it's built by real developers" is a strength, it is also a weakness; but, their team is building out and they are getting less "dev", which is good for things like documentation and terminology, etc :D
The amount of effort for our integration has been pretty hefty ... and there'll be more needed as well ... but, if it all works as hoped then it is worth the effort.
What problems is the product solving and how is that benefiting you?
We need an iPaaS that enables users in our platform to connect with basically any data-source that is available via the internet ... and does this for ANY data format and source, so our platform can work it's magic once we receive it in.
Recommendations to others considering the product:
We are doing what would be classified as a "complex" integration ... as we're not doing the normal ... and we've been able to get Cyclr to do what we need - but, has been a pretty big process in getting it set up, so you do need good tech resources to do this.
However, there are a few really simple ways to integrate Cyclr, that if you've got a basic setup it may be pretty easy to get going and can GUARANTEE the Cyclr team will help you succeed ... they're pretty great folks ;)


    Computer Software

Good software and very good support, ideal for point to point integrations

  • February 21, 2020
  • Review provided by G2

What do you like best about the product?
Cyclr offers an embedded integration platform that's ideal for simple point to point integrations where customers would like to customise those integrations on a case by case basis. The user experience for customers is good and can be seamless with your product.
What do you dislike about the product?
Cyclr is intended for simpler integrations that don't require complex sequencing or business logic. We initially planned to use Cyclr for our accounting integrations, but found that this was too complex and the sequencing required was too complex to reliably implement with Cyclr. However, we still see Cyclr as a good tool for our customers to use to integrate with things such as marketing tools (mailchimp, autopilot) and CRM systems (Salesforce, Dynamics, SugarCRM) or anything that is a point to point integration that is not business critical.
What problems is the product solving and how is that benefiting you?
We're using cyclr to provide integration with a wide ecosystem of other platforms such as CRMs and email and sms marketing tools.
Recommendations to others considering the product:
Ideal for offering a range of integrations with third party software and as an embedded marketplace.


    Information Technology and Services

Robust, flexible solution with great support

  • February 12, 2020
  • Review provided by G2

What do you like best about the product?
Not only the existing breadth of connectors, but the ease with which to add on more rapidly
What do you dislike about the product?
Would be easier to calculate if pricing was only calculated on task usage and not per connector p/m pricing as well. Its not expensive at all, but harder to forecast when usage is varies naturally.
What problems is the product solving and how is that benefiting you?
Mass take-up through mapping a staggered adoption path from inbound-only to closed-loop


    Hospitality

Easy, efficient, truly scalable and outstanding customer service.

  • January 22, 2020
  • Review verified by G2

What do you like best about the product?
What I like the best is the combination they offer: dedicated server processing. Super quick API builds (just ask them, and the API / connector appears in days, sometimes just hours).=, and their pro logic.
What do you dislike about the product?
Not as "consumerised" as Zapier, but frankly they're not chasing / designing for consumers, so I can see why they wouldn't. So not really a dislike.
What problems is the product solving and how is that benefiting you?
Marketing Automation - we have 17 data systems (from mass email systems to website tracker triggers, newsletters etc)
Monthly reports.
Recommendations to others considering the product:
Look at the capacity, not the UX.


    Mark E.

An extremely flexible tool to assist with our integrations combined with a top support team!

  • January 17, 2020
  • Review provided by G2

What do you like best about the product?
The drag and drop interface in Cyclr makes building out integrations simple and is easy on the eye.

The support team are also a big help with a quick response time to issues and new tasks. Their knowledge of a vast number of public APIs we use is of massive use to us as a company and they often go above and beyond to help with any questions that arise upon implementation of them.
What do you dislike about the product?
Alerts/Notifications would be useful when an integration isn't running as it should, or we are experiencing an increased number of errors. There are reports for this within Cyclr but due to the number of different workflows we have running and the lack of capacity we have as a team to look over these regularly means these can be missed for a while before eventually being picked up.
What problems is the product solving and how is that benefiting you?
Cyclr has allowed us speed up delivery for external integrations with our partners. It has enabled management of certain aspects of the integrations to be managed outside of the development team freeing up resources for other things. Setup and debugging has become a task that can be completed by a number of members within the business.