Leadsquared Sales Execution CRM
LeadSquaredExternal reviews
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Very good tech and functionalities set up, slightly complicated for new users
What do you like best about the product?
The system is extremely in depth, has all the functionalities that could be required for a new sales org. Support team and account managers are quite responsive and ready to help.
What do you dislike about the product?
Understanding the various functionalities is difficult for a new user. There have been times where new functionalities have had additional commercial implications, making it difficult to experiment or have a trial and error approach. Challenging to integrate with multiple external systems, works best with 1-2.
What problems is the product solving and how is that benefiting you?
Lead management; lead prioritisation, lead allocation. Simplified approach to managing high volumes of leads. Prioritisation has helped target team energy better and improve conversions.
Good Crm software
What do you like best about the product?
Has many filters, it also has an appealing appearance. Can get many lead details. Server doesnt get stuck.
What do you dislike about the product?
Lead triggering process is lenghty and confusing. Mobile app is somewhat buggy.
What problems is the product solving and how is that benefiting you?
Leads are very easily organised and we csn track them easily.
Recommendations to others considering the product:
Its very good crm software having many festures, but tskes time to get used to.
One of the Great Marketing Automation Software program
What do you like best about the product?
I enjoy the Automation part of this application, in which we could send emails and SMS based on the leads generated. We are making use of the automation feature of the Leadsquared to send out emails. Prior to this application we usually send the emails manually. Sending individual emails manually usually takes a lot of time and effort on each lead. Now, this software program automatically sends out the emails for the generated leads.
What do you dislike about the product?
Occasionally voice calls will not record in this application. But this situation arises only sometimes, and the same issue normally resolved by the support team.
What problems is the product solving and how is that benefiting you?
Earlier, we had been using Excel and normal Gmail id to send the email on the leads. And we don't know when the lead arrived at our data bank, therefore we have no idea exactly what the lead has been doing on the web. We began making use of Leadsquared for Lead Managing. Only then do we reviewed other integrations to improve our course of action.
Recommendations to others considering the product:
I must recommend this application as it the best CRM and Marketing Automation Software available in the market, which actually fulfill you all need s related to leads management.
User friendly marketing automation
What do you like best about the product?
The operability with existing channels for marketing automation. Leadquared seamlessly integrated with the existing channels used by us for providing us with the complete marketing automation via emails and SMS. The marketing automation through Leadsquared has enabled us to connect actively with the prospect along with the existing system.
What do you dislike about the product?
So far there is not much to dislike. The after sales service is good and are available on call for queries related to the product and the specific issues faced by the company. The issues and the tickets raised are addressed on time.
What problems is the product solving and how is that benefiting you?
The increase in bandwidth after incorporating Leadsquared is remarkable. Now we engage a higher number of leads at any given time then we were able to earlier. Also, the personalized fields and automation equipped us with the ability to increase client engagement and sales closure
Recommendations to others considering the product:
Worth trying
The perfect toolkit for lead management & marketing automation
What do you like best about the product?
Landing pages, multi-source lead capturing, lead management, marketing campaigns, and reporting all come together in one well-designed package.
What do you dislike about the product?
Reports need improvement. Allowing for customisation of reports based on self-selected fields and criterias would be good.
What problems is the product solving and how is that benefiting you?
Capturing all our leads in one single platform, assigning to Sales team for follow-up, and nurturing leads through marketing campaigns and automation.
Increase Productivity
What do you like best about the product?
I really liked the Smart Views Feature that lets me customise CRM based on my process. It has a very simple and easy to use interface. I also like the fact that I can use the CRM on my phone as well.The LeadSquared support team has been very prompt in their responses.
What do you dislike about the product?
The Dashboard/Reports section lacks customisation and would like to utilise that to its fullest potential. Also I would like to see improvements in the Deign of the CRM in future updates.
What problems is the product solving and how is that benefiting you?
We are trying to increase productivity and also creating a smooth process of how a lead is entered and how we cater to each one of them.
As per benefits, I realised that because of LeadSquared there has been an increase in productivity in terms of use of data and processes.
Also they have helped me monitor performance of all the users effectively.
As per benefits, I realised that because of LeadSquared there has been an increase in productivity in terms of use of data and processes.
Also they have helped me monitor performance of all the users effectively.
Leadsquared - Effective and Efficient
What do you like best about the product?
Leadsquared comes with marketing automation and lead flow options that are built in, very dynamic and allow you to customize a great deal of a sales process or lead flow without needing to invest in a 3rd party developer. Everything from set up, the cost of each user, the launch, data migration and everything to get going was so much better than other CRM/Software solutions.
What do you dislike about the product?
There isn't much that I don't like, maybe incorporating heavier graphics in pipeline management. However really view that as some high-end customization and not a necessity...
What problems is the product solving and how is that benefiting you?
Email tracking is awesome, that fact that it comes with the most basic model is huge.
Recommendations to others considering the product:
Having experience with SalesForce and ACT I would view LeadSquared as a much greater alternative from a value standpoint, marketing automation, customization and daily activity.
Feature Rich Product with Outstanding Customer Service
What do you like best about the product?
This is a very quickly evolving platform with a wide range of CRM and digital marketing functionality. We have been using it for 2 years and frankly it is hard to keep up with the pace of new feature introductions. Across it all has been a foundation of outstanding customer service and a desire to make it work for the customer.
What do you dislike about the product?
The fact that the unique record indicator is a email address, limits many of our use cases. For example, we sell education products. If a parent with two children wishes to subscribe for each child we cannot create two different records.
What problems is the product solving and how is that benefiting you?
CRM, digital marketing, lead capture and lead analysis
A highly effective CRM and automation solution with an efficient team to support
What do you like best about the product?
Economical but effective solution for Small and Medium enterprises and customized, personal support provided by their Customer Success team who make sure they go the extra mile to provide the service which the client needs. The solution is not too hard to be trained on which makes adoption at call centres easier.
What do you dislike about the product?
Some financial services basic requirements had to be developed later which resulted in us working with some stop-gap solutions.
What problems is the product solving and how is that benefiting you?
Proper Lead and Sales Attribution, Business Reporting, Sales force automation and Drip campaigns.
Recommendations to others considering the product:
Extremely good solution for small and medium sized companies and teams.
Wonderfull System
What do you like best about the product?
Its ability to capture leads from almost all the sources. The product is very user-friendly.
What do you dislike about the product?
Reporting section could have been improved a little better.
What problems is the product solving and how is that benefiting you?
Generating more leads with Leadsquared and helping sales team reach their targets with such ease and comfort.
We could see a substantial increase in our revenue growth
We could see a substantial increase in our revenue growth
Recommendations to others considering the product:
yes
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