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Great CRM Tool for managing large number of leads
What do you like best about the product?
Used in while working in Unacademy (Indian Ed-tech company)
Profile- Sales
usage- used leadsquare for 7-8 hours a day
The interface in simple & easy to navigate.
Quick Filter Section- Creating custom filter makes it very easy to navigate relevant leads, facilitates quick response on real time basis.
Real time update on leads- any activity on a lead/prosppective customer was updated on real time basis which helps in quick reponse
Email communication- email sending email via lead square helped while some leads were unreponsive or unreachabble. additionally we could also see see if email was opened/ was any activity done on email.
Acitivity log- helps to undertand the efforts dedicated to a lead via calling / emailing, ensuring a lead is tracked till fully exshauted & also ensuring relevant communication gap is maintained between communications so we do not over/under touchbase a lead
example- my role involved calling students preparing for competitive exams & pitching over courses. With logs I was able to undertand my last touch point with the lead. If a lead is calling twice in a day and went unresponsive then calling then on same day would not be a great idea since we called over 100-200 leads in a day we could not keep a manual track of how many time the leads was touch based.
So logs were exteremly helpful.
Lead quality score & enagagement level - helpful for qualifying the leads & predicting conversion rate
Task- adding follow up task was helpful for lead conversion.
Notes- Adding notes post each activity helps to track previous concversion & pick up next conversion from the same place
also adds great source for recordinga feedback
Hot/warm/cold/DND- qualifying leads under these section helps to segregate leads for action based on urgency
Dashboard- great for lead overview & tracking new incoming leads
Profile- Sales
usage- used leadsquare for 7-8 hours a day
The interface in simple & easy to navigate.
Quick Filter Section- Creating custom filter makes it very easy to navigate relevant leads, facilitates quick response on real time basis.
Real time update on leads- any activity on a lead/prosppective customer was updated on real time basis which helps in quick reponse
Email communication- email sending email via lead square helped while some leads were unreponsive or unreachabble. additionally we could also see see if email was opened/ was any activity done on email.
Acitivity log- helps to undertand the efforts dedicated to a lead via calling / emailing, ensuring a lead is tracked till fully exshauted & also ensuring relevant communication gap is maintained between communications so we do not over/under touchbase a lead
example- my role involved calling students preparing for competitive exams & pitching over courses. With logs I was able to undertand my last touch point with the lead. If a lead is calling twice in a day and went unresponsive then calling then on same day would not be a great idea since we called over 100-200 leads in a day we could not keep a manual track of how many time the leads was touch based.
So logs were exteremly helpful.
Lead quality score & enagagement level - helpful for qualifying the leads & predicting conversion rate
Task- adding follow up task was helpful for lead conversion.
Notes- Adding notes post each activity helps to track previous concversion & pick up next conversion from the same place
also adds great source for recordinga feedback
Hot/warm/cold/DND- qualifying leads under these section helps to segregate leads for action based on urgency
Dashboard- great for lead overview & tracking new incoming leads
What do you dislike about the product?
1. For calling every lead a separate tab needs to open resulting in opening way to many tabs on the browser. It becomes a quite difficult to nagivate between leads simultaneously and work on multiple leads at same time
have a option to call/email without opeing a new tab would definately save some time time & efforts
2. Faced issues were leadsquare would not work apporpriately & hang due to multiple tabs
3. Limition on number of quick filters
have a option to call/email without opeing a new tab would definately save some time time & efforts
2. Faced issues were leadsquare would not work apporpriately & hang due to multiple tabs
3. Limition on number of quick filters
What problems is the product solving and how is that benefiting you?
Lead managment for large number of leads & improving conversion
My role involved connecting with 100-200 leads every day, manually tracking communication/activities with these many leads in not realisitic. With leadsqaure we could manage this and also convert leads into sales.
My role involved connecting with 100-200 leads every day, manually tracking communication/activities with these many leads in not realisitic. With leadsqaure we could manage this and also convert leads into sales.
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It was a good experience useful CRM
What do you like best about the product?
Leadsquare has some amazing features such as bulk sms , bulk whatsapp message and very simplyfied
What do you dislike about the product?
Accountability of leads was not that great
What problems is the product solving and how is that benefiting you?
It helps to remind about my company to new leads come to my company through great features such as bulk msm and bulk actions
Wander full work Lead Generation and data server on time
What do you like best about the product?
Leadsquare mobile CRM aap proper add Data and leads on time to time received sarva report
What do you dislike about the product?
Leadsquare mobile CRM aap proper add Data and leads on time to time received sarva report and date feeding and customised as for changes
What problems is the product solving and how is that benefiting you?
No, problems on Leadsquared sales mobile CRM solving issues and qurly and Customer saport. Benefits of Lead Generation and timely sales report shared to help increase sales our business solutions
Good
What do you like best about the product?
It's very easy to navigate through and provides features that makes it easier to follow the sales processes for a better conversion.
What do you dislike about the product?
Down times are too many and it lags at some places.
What problems is the product solving and how is that benefiting you?
It solves the problem of tracking the leads to a great extent.
LeadSquared CRM is a great tool to streamline your sales pipeline
What do you like best about the product?
The best part of leadsquared is their customer support team which helped us setup the entire platform in a few days.
What do you dislike about the product?
Hope there were more self learning options to self onbaord and teach the team
What problems is the product solving and how is that benefiting you?
It has great automations which have decreased redundant tasks while dealing with leads
CRM Utilisation
What do you like best about the product?
It's easy to implement. Easy to understand. Doesn't take a lot of time for the employees to get trained. Provides ease of access to data and insights. Helps in customer support due to ease of integration and notes insights.
What do you dislike about the product?
Discrepancy in data at times. No Predictive insights or analysis. Can be helpful in sales.
What problems is the product solving and how is that benefiting you?
Helping the sales performance improve with the ease of integration, record of data, insights from past and the best is, everything's at one place like a one-stop solution.
One of the best CRM's in the market
What do you like best about the product?
The best part about Leadsquared is that it can be integrated with a lot of third party softwares so as a salesperson you can maintain your pipleline in a great way
What do you dislike about the product?
The leadsquared app has the worst userinterface and it takesup a lotof time to even update things.
What problems is the product solving and how is that benefiting you?
It has helped me keep a track of my pipleline and helped me reach my tragrets tough I am using Salesforce as of now I used Leadsquared in my previous organisation.
Review for Salesforce
What do you like best about the product?
The best part is it's user-friendly but need improvement in mobile application
What do you dislike about the product?
The mobile application does not support audio in background which a worse part about it, so would like to use it very often if I get the features added what I think to start implementing about the LSQ.
What problems is the product solving and how is that benefiting you?
The best part about lead Square is ,it runs even on mobile wifi since it's not that heavy application like others.
It was smooth
What do you like best about the product?
It helped to closely track and capture my leads
What do you dislike about the product?
Nothing as of now because we just started using it
What problems is the product solving and how is that benefiting you?
It helps me to track my leads and closely observe them
crucial tool when navigating through your sales journey.
What do you like best about the product?
ability to interconnect with other sales tools like ozonetel could.
keep a track of all your leads in pipeline.
get the data anytime anywhere
easy access through your mobile phone
keep a track of all your leads in pipeline.
get the data anytime anywhere
easy access through your mobile phone
What do you dislike about the product?
slightly outdated UI and a delay in looking and loading leads when using the software
What problems is the product solving and how is that benefiting you?
keeping a track of leads and monitoring the leads for my teams. it is very eassy to monitor everything in real time and update the same.
making reports for tracking sales becomes very easy.
making reports for tracking sales becomes very easy.
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