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One of the Great Marketing Automation Software program
What do you like best about the product?
I enjoy the Automation part of this application, in which we could send emails and SMS based on the leads generated. We are making use of the automation feature of the Leadsquared to send out emails. Prior to this application we usually send the emails manually. Sending individual emails manually usually takes a lot of time and effort on each lead. Now, this software program automatically sends out the emails for the generated leads.
What do you dislike about the product?
Occasionally voice calls will not record in this application. But this situation arises only sometimes, and the same issue normally resolved by the support team.
What problems is the product solving and how is that benefiting you?
Earlier, we had been using Excel and normal Gmail id to send the email on the leads. And we don't know when the lead arrived at our data bank, therefore we have no idea exactly what the lead has been doing on the web. We began making use of Leadsquared for Lead Managing. Only then do we reviewed other integrations to improve our course of action.
Recommendations to others considering the product:
I must recommend this application as it the best CRM and Marketing Automation Software available in the market, which actually fulfill you all need s related to leads management.
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Excellent Marketing Automation Software
What do you like best about the product?
I like the Automation part of the LeadSquared, where we can send emails and SMS based on the lead activity. We use automation feature of the Leadsquared to send emails and SMS based on the lead activity, lead created. Earlier we used to send it manually. It used to take more time to send each mail for each lead separately. Now LeadSquared automation automatically sends the emails and SMS notification for our leads.
What do you dislike about the product?
Sometimes voice calls won't record in LeadSquared mobile app. It happens once in a while. But support team is available to fix it.
What problems is the product solving and how is that benefiting you?
Earlier, we were using Microsoft Excel and Gmail. We don't know when the lead came to our database, we don't know what the lead is doing online. We started using Leadsquared for Lead Management.Then we explored other integrations to streamline our process.
Recommendations to others considering the product:
This is the best CRM and Marketing Automation Software.
User friendly marketing automation
What do you like best about the product?
The operability with existing channels for marketing automation. Leadquared seamlessly integrated with the existing channels used by us for providing us with the complete marketing automation via emails and SMS. The marketing automation through Leadsquared has enabled us to connect actively with the prospect along with the existing system.
What do you dislike about the product?
So far there is not much to dislike. The after sales service is good and are available on call for queries related to the product and the specific issues faced by the company. The issues and the tickets raised are addressed on time.
What problems is the product solving and how is that benefiting you?
The increase in bandwidth after incorporating Leadsquared is remarkable. Now we engage a higher number of leads at any given time then we were able to earlier. Also, the personalized fields and automation equipped us with the ability to increase client engagement and sales closure
Recommendations to others considering the product:
Worth trying
The perfect toolkit for lead management & marketing automation
What do you like best about the product?
Landing pages, multi-source lead capturing, lead management, marketing campaigns, and reporting all come together in one well-designed package.
What do you dislike about the product?
Reports need improvement. Allowing for customisation of reports based on self-selected fields and criterias would be good.
What problems is the product solving and how is that benefiting you?
Capturing all our leads in one single platform, assigning to Sales team for follow-up, and nurturing leads through marketing campaigns and automation.
Increase Productivity
What do you like best about the product?
I really liked the Smart Views Feature that lets me customise CRM based on my process. It has a very simple and easy to use interface. I also like the fact that I can use the CRM on my phone as well.The LeadSquared support team has been very prompt in their responses.
What do you dislike about the product?
The Dashboard/Reports section lacks customisation and would like to utilise that to its fullest potential. Also I would like to see improvements in the Deign of the CRM in future updates.
What problems is the product solving and how is that benefiting you?
We are trying to increase productivity and also creating a smooth process of how a lead is entered and how we cater to each one of them.
As per benefits, I realised that because of LeadSquared there has been an increase in productivity in terms of use of data and processes.
Also they have helped me monitor performance of all the users effectively.
As per benefits, I realised that because of LeadSquared there has been an increase in productivity in terms of use of data and processes.
Also they have helped me monitor performance of all the users effectively.
Leadsquared - Effective and Efficient
What do you like best about the product?
Leadsquared comes with marketing automation and lead flow options that are built in, very dynamic and allow you to customize a great deal of a sales process or lead flow without needing to invest in a 3rd party developer. Everything from set up, the cost of each user, the launch, data migration and everything to get going was so much better than other CRM/Software solutions.
What do you dislike about the product?
There isn't much that I don't like, maybe incorporating heavier graphics in pipeline management. However really view that as some high-end customization and not a necessity...
What problems is the product solving and how is that benefiting you?
Email tracking is awesome, that fact that it comes with the most basic model is huge.
Recommendations to others considering the product:
Having experience with SalesForce and ACT I would view LeadSquared as a much greater alternative from a value standpoint, marketing automation, customization and daily activity.
Feature Rich Product with Outstanding Customer Service
What do you like best about the product?
This is a very quickly evolving platform with a wide range of CRM and digital marketing functionality. We have been using it for 2 years and frankly it is hard to keep up with the pace of new feature introductions. Across it all has been a foundation of outstanding customer service and a desire to make it work for the customer.
What do you dislike about the product?
The fact that the unique record indicator is a email address, limits many of our use cases. For example, we sell education products. If a parent with two children wishes to subscribe for each child we cannot create two different records.
What problems is the product solving and how is that benefiting you?
CRM, digital marketing, lead capture and lead analysis
CRM to the mark
What do you like best about the product?
Whatever I expected from CRM, I found all possible solution from Leadsquared CRM that too value for money.
implementation side 100% satisfied...
immediate action to any queries from the support team.
Felt like dealing with any international company. truly professional.
implementation side 100% satisfied...
immediate action to any queries from the support team.
Felt like dealing with any international company. truly professional.
What do you dislike about the product?
So far no any dislikes, but It is only 60 days I have started using fulfledged, Will be very early to comment on it.
What problems is the product solving and how is that benefiting you?
Beaing realestate company we got leads from many sources online and offline. I have been able to create all my leads at 1 place with proffessional welcome sms & Email. also do auto distribuion of leads as per per reset criteria's.
I can analise which of my campaigns are giving best results.
I can analise which of my campaigns are giving best results.
Recommendations to others considering the product:
Go for it
Our SPOC for all marketing efforts!
What do you like best about the product?
Supports lead capturing from various sources. CRM easy to use for our sales team. Great marketing automation features. Love the fact there is an app to go along with it. The landing page builder is also a great addition.
What do you dislike about the product?
Pricing could be reduced. Additional apps in "Apps Marketplace" should be made free.
What problems is the product solving and how is that benefiting you?
Lead capturing and nurturing.
The best so far
What do you like best about the product?
It is simple, cater all your requirement of handling the leads from different sources and their activities. The best part is the pricing. i have been using this CRM from last three years in NIIT University and it has evolved drastically based on the user feedback and requirements. they have this customer success team lead by Ashish who has given the additional support when you really needed.
What do you dislike about the product?
Not much, but the CRM is still in a improvement mode specifically at client's customise requirements.
What problems is the product solving and how is that benefiting you?
We are into education, and it is helping us to get engage with the leads and stay focused.
Recommendations to others considering the product:
Simple
Reasonable
Full fill all requirements
Reasonable
Full fill all requirements
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