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Support System
What do you like best about the product?
Support System is really world class and I never face any issue in this.
What do you dislike about the product?
I am fine with this product. It's a good product.
What problems is the product solving and how is that benefiting you?
We are helping clients to centralized their lead and work on this lead efficiently.
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Fantastic
What do you like best about the product?
Lead Squared has helped us organize our sales leads very well. We are able to monitor our team very effectively.
Their support is excellent.
Their support is excellent.
What do you dislike about the product?
I am not allowed single Lead sharing across groups.
I am not alllowed simple alerts (without paying additional ;))
I am not alllowed simple alerts (without paying additional ;))
What problems is the product solving and how is that benefiting you?
The follow up task reminders, activity history and lot of other features have helped us in keeping up to date with our customers. Our sales team works in an organized manner. The reports helps us to monitor them properly.
Nice Software and easy to use
What do you like best about the product?
Enquiry coming to Leads Software trhough website.
What do you dislike about the product?
User Interface and Layout.. Its looking so old.
What problems is the product solving and how is that benefiting you?
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Great Marketo alternative for small-med business at a good price.
What do you like best about the product?
Better intuitive interface that allows many that are not familiar with more complex tools be able to dive in and immediately use.
What do you dislike about the product?
Missing some pieces to make it well rounded
What problems is the product solving and how is that benefiting you?
Lead quality and where they are in the sales funnel, basically where are we losing money.
An amazing marketing automation and CRM Platform for startups and SMEs
What do you like best about the product?
Their customer support is great and the interoperability with other services like Wordpress, Olark, GoToWebinar is useful.
What do you dislike about the product?
Not as many features, like A/B testing, and advanced form management.
What problems is the product solving and how is that benefiting you?
Our entire marketing automation, from Workflows to drip emails.
Recommendations to others considering the product:
If you're looking to starting your marketing department brand new, this is one of the best platforms you could go for. It has every basic and intermediate feature you'd want.
Powerful solution that provides valuable insight
What do you like best about the product?
The fact that it is a marketing automation platform interlinked with a CRM so both the Marketing and Sales departments can work together seamlessly
What do you dislike about the product?
The reporting could be improved - more detail required.
What problems is the product solving and how is that benefiting you?
We are able to better score our leads and link with with our drip feeds to provide the right levels of content to the right people at the right time in their buying journey
Discovered a perfect solution for us!
What do you like best about the product?
We were looking for a solution which would cater to our specific needs and solve the problems faced by our Telecalling team, Customer Support team, Business Development team and the Marketing team. Leadsquared is a perfect mix of everything that you can imagine. I'm currently using it and the efficiency of all the users have significantly increased.
What do you dislike about the product?
There's not much to dislike. We were initially using Zoho and then moved to Leadsquared because of its exhaustive nature. Some more extra features in the Basic plan would not hurt them but benefit us a lot!
What problems is the product solving and how is that benefiting you?
Like I mentioned, we were looking for a solution which would cater to our specific needs and solve the problems faced by our Telecalling team, Customer Support team, Business Development team and the Marketing team. Leadsquared is a perfect mix of everything that you can imagine. I'm currently using it and the efficiency of all the users have significantly increased. Since I'm the one using the Marketing automation I can vouch for its effectiveness and scope.
Recommendations to others considering the product:
Do check out all the features as per your industry and talk to their Sales team in details before making the purchase. This product will definitely do wonders for us in the Education industry.
Easy interface and assistance
What do you like best about the product?
The interface is improvising since the time of inception which is great, because it is now getting easier for users to understand the framework and use the system in a better & efficient way
What do you dislike about the product?
There are some features which I would like to see like Automated calendar appointment emails & automated messaging and automated voice-calling services.
What problems is the product solving and how is that benefiting you?
Database management and email marketing / targeting has become so much easier
No other tool provides these many matured automation features in this price range
What do you like best about the product?
Leadsquared provides best of the automation features at a very reasonable price range. Specially they have recently launched an automation feature which was long awaited and zapier integration which helps you integrate with most of the apps available in the market. The best thing about leadsqured is it's very easy to setup and hardly takes 2 days to get up and running.
What do you dislike about the product?
Few of the features are still in the product roadmap and will be released soon. For example filters where "was not sent email" "Many opportunities linked with one account tracking" and "Bookmarking in automation". These are few of the features because of that it may little extra time to setup campaigns but still can be worked out with other hacks. Product team is very responsive and they did mention that these are the features are in the pipeline and should be released soon.
What problems is the product solving and how is that benefiting you?
We are using leadsquared for automation our complete sales and markeitng funnel. And the tool does it very efficiently.
Very simple but powerful CRM
What do you like best about the product?
Multiple reports, morning updates on lead generated,
What do you dislike about the product?
Manually assigning individual lead to sales team, not using all the features, need user training on desktop integration, partner relationship management, marketing ROI analytics, case management, support analytics, social network integration,
What problems is the product solving and how is that benefiting you?
Leads management, reporting, optimisation of resources
Recommendations to others considering the product:
It has been a delightful experience using Leadsquared starting from free trials to implementation, integration & user training. Leadsquared is very simple yet powerful CRM for Startups trying to scale up business & optimising the resources allocations.
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