Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Powerful solution that provides valuable insight
What do you like best about the product?
The fact that it is a marketing automation platform interlinked with a CRM so both the Marketing and Sales departments can work together seamlessly
What do you dislike about the product?
The reporting could be improved - more detail required.
What problems is the product solving and how is that benefiting you?
We are able to better score our leads and link with with our drip feeds to provide the right levels of content to the right people at the right time in their buying journey
- Leave a Comment |
- Mark review as helpful
Discovered a perfect solution for us!
What do you like best about the product?
We were looking for a solution which would cater to our specific needs and solve the problems faced by our Telecalling team, Customer Support team, Business Development team and the Marketing team. Leadsquared is a perfect mix of everything that you can imagine. I'm currently using it and the efficiency of all the users have significantly increased.
What do you dislike about the product?
There's not much to dislike. We were initially using Zoho and then moved to Leadsquared because of its exhaustive nature. Some more extra features in the Basic plan would not hurt them but benefit us a lot!
What problems is the product solving and how is that benefiting you?
Like I mentioned, we were looking for a solution which would cater to our specific needs and solve the problems faced by our Telecalling team, Customer Support team, Business Development team and the Marketing team. Leadsquared is a perfect mix of everything that you can imagine. I'm currently using it and the efficiency of all the users have significantly increased. Since I'm the one using the Marketing automation I can vouch for its effectiveness and scope.
Recommendations to others considering the product:
Do check out all the features as per your industry and talk to their Sales team in details before making the purchase. This product will definitely do wonders for us in the Education industry.
Easy interface and assistance
What do you like best about the product?
The interface is improvising since the time of inception which is great, because it is now getting easier for users to understand the framework and use the system in a better & efficient way
What do you dislike about the product?
There are some features which I would like to see like Automated calendar appointment emails & automated messaging and automated voice-calling services.
What problems is the product solving and how is that benefiting you?
Database management and email marketing / targeting has become so much easier
No other tool provides these many matured automation features in this price range
What do you like best about the product?
Leadsquared provides best of the automation features at a very reasonable price range. Specially they have recently launched an automation feature which was long awaited and zapier integration which helps you integrate with most of the apps available in the market. The best thing about leadsqured is it's very easy to setup and hardly takes 2 days to get up and running.
What do you dislike about the product?
Few of the features are still in the product roadmap and will be released soon. For example filters where "was not sent email" "Many opportunities linked with one account tracking" and "Bookmarking in automation". These are few of the features because of that it may little extra time to setup campaigns but still can be worked out with other hacks. Product team is very responsive and they did mention that these are the features are in the pipeline and should be released soon.
What problems is the product solving and how is that benefiting you?
We are using leadsquared for automation our complete sales and markeitng funnel. And the tool does it very efficiently.
Very simple but powerful CRM
What do you like best about the product?
Multiple reports, morning updates on lead generated,
What do you dislike about the product?
Manually assigning individual lead to sales team, not using all the features, need user training on desktop integration, partner relationship management, marketing ROI analytics, case management, support analytics, social network integration,
What problems is the product solving and how is that benefiting you?
Leads management, reporting, optimisation of resources
Recommendations to others considering the product:
It has been a delightful experience using Leadsquared starting from free trials to implementation, integration & user training. Leadsquared is very simple yet powerful CRM for Startups trying to scale up business & optimising the resources allocations.
Good product, great after sales service
What do you like best about the product?
Prompt support-post sales. No doubt the product is great, but I appreciate the fantastic after sales service and great turn around times. Whether it is Murli (Sales) or Prateek/Laxman from post-sales, all have been quick in their responses. Each one takes complete ownership of the task at hand
What do you dislike about the product?
Nothing really, at least till date. Perhaps the mobile app can have more features-at least for the admin login
What problems is the product solving and how is that benefiting you?
Sealing lead leakage, creating more transparency in the work flow and improving efficiency
Perfect sales and CRM solution for Startups
What do you like best about the product?
StoreMore is an old customer for LeadSqaured and actually have seen this evolving. From day one the product is very stable and remains the same as and when they added more feature. The support is top-notch. Most importantly its UX is simple and features are very easy to understand. You can easily customize the default options to your needs. From technical aspect the documentation and help articles are really helpful. Today I think all important 3rd party plugins are in-build, like cloud telephony connector, because of which the team does all the daily task and jobs right from their leadsquared account and not required to login to any other portal. There APIs allows further integrations with your product seamlessly.
What do you dislike about the product?
In initial days(almost 3 years back) there where some key plugins missing from the product, like facebook ads integration, without which we had to make extra effort. We struggled a lot that time. But now many 3rd party plugins added and no issues so far.
Also if you submit a custom requirement as per your business model (we being at there basic plan), they will warmly accept it as a suggestion and help you find an alternate way in the existing system for time being. And they might include what you need in future releases but not immediately. If you need it asap, you have no option but to wait or custom build using there APIs. I guess even for enterprise customers, it might take them time to roll out custom requirements as there product is huge now.
There is a good scope of improvement in reports.
Also if you submit a custom requirement as per your business model (we being at there basic plan), they will warmly accept it as a suggestion and help you find an alternate way in the existing system for time being. And they might include what you need in future releases but not immediately. If you need it asap, you have no option but to wait or custom build using there APIs. I guess even for enterprise customers, it might take them time to roll out custom requirements as there product is huge now.
There is a good scope of improvement in reports.
What problems is the product solving and how is that benefiting you?
We run marketing ad campaigns on various social media platforms life FB and google. Also landing pages hosted on the CRM. Leads from various platforms accumulates on CRM realtime and agents start following up with the prospects. For us, many a time, converting prospect to customer takes time. This is where LS allows us to easily follow up with them regularly manually or automatically with emails and SMSs. After they become customer, constant contact with them time to time and knowing there history becomes of importance. Also segregating customers based on various conditions(custom audience) help us send emails and SMS more precisely.
Our agent make and receive phone calls right from LS as it is connected to our cloud telephony provider. Lead history details including call recordings are of great help.
Benefits: When your agents does all there activities from one portal, including figuring out every possible lead history, the agents efficiency and satisfaction becomes very high. And that ultimately leads to satisfied leads and customers.
Our agent make and receive phone calls right from LS as it is connected to our cloud telephony provider. Lead history details including call recordings are of great help.
Benefits: When your agents does all there activities from one portal, including figuring out every possible lead history, the agents efficiency and satisfaction becomes very high. And that ultimately leads to satisfied leads and customers.
Recommendations to others considering the product:
Before deciding that this product doesn't meet your requirement, do have a call with there team. Most of the times its there and a new user might just not be good with customization. There team is really helpful and might suggest you better ways of doing things with proper reasons.
Stellar support and simple interface!
What do you like best about the product?
It has a very simple and easy to use interface. Coming from a CRM like Salesforce, Leadsquared is like a breath of fresh air that allows a high level of customisation and yet retains its simple, yet effective structure of information.
What do you dislike about the product?
We have to workaround the account level structure when we want to see all the leads from a single company.
What problems is the product solving and how is that benefiting you?
1. Streamlining the sales and marketing process
2. Automated reporting makes it easy for sales team to have effective conversations and ensures leads do not slip
3. Lead scoring makes it easy to prioritize which lead to go after.
2. Automated reporting makes it easy for sales team to have effective conversations and ensures leads do not slip
3. Lead scoring makes it easy to prioritize which lead to go after.
Recommendations to others considering the product:
Go for it based on their stellar customer support team.
Good Service
What do you like best about the product?
Best thing about it is user friendly interface and customer support services.
What do you dislike about the product?
No likely much sometime it take bit more time but that's fine.
What problems is the product solving and how is that benefiting you?
We are managing our whole lead flow with them efficiently.
Excellently crafted CRM for the field
What do you like best about the product?
The app is intuitive and provided immediate value to the sales people on the field. It works offline which was crucial for our scenario. Our field sales team were able to grasp and adopt the app within a couple of weeks.
The base functionality provided models leads, activities and tasks flawlessly. APIs, Webhooks and Customization options allow us to extend the product in any direction limitlessly.
The base functionality provided models leads, activities and tasks flawlessly. APIs, Webhooks and Customization options allow us to extend the product in any direction limitlessly.
What do you dislike about the product?
The web UI has few customizations and very limited support for images.
What problems is the product solving and how is that benefiting you?
Managing our field sales team.
showing 221 - 230