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External reviews

230 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

LeadSquared product review

  • November 22, 2023
  • Review provided by G2

What do you like best about the product?
Filters,reports, mobile friendly, and easy
What do you dislike about the product?
Crashes often, apart from that so far so good
What problems is the product solving and how is that benefiting you?
Helps to understand the churned data , the amount of world sales person has put in on a daily basis


    Anupama K.

One of the best lead management tools I have used!

  • November 13, 2023
  • Review provided by G2

What do you like best about the product?
Leadsquared helped us integrate our systems seamlessly. It was extremely easy to set up and get started. And the best feature of lLeadsquared is that the integration with third-party is smooth and easy.
What do you dislike about the product?
As such, it is difficult to pinpoint issues with Leadsquared Sales + mobile CRM, but I guess its interface for a first-time user can be a bit overwhelming as its not the simplest.
What problems is the product solving and how is that benefiting you?
Leadsquared Sales + mobile CRM has helped us shun repetitive tasks and use their automation to save effort and time. The reports and analytics of the campaigns and performance help is gain valuable insights into our pipeline and help is data-driven decision-making.


    Ravi Dutt M.

Best Tools to manage Leads

  • November 01, 2023
  • Review verified by G2

What do you like best about the product?
Ease to use software. Best for managing leads and crm.
What do you dislike about the product?
Need native intergration with more tools like facebook, whatsapp, and other ad network
What problems is the product solving and how is that benefiting you?
Managing the leads across the team member and help identifying the loopholes.


    Arindam B.

User Friendly CRM

  • October 24, 2023
  • Review provided by G2

What do you like best about the product?
Helps to sort all the leads in a single place. Report section helps to fetch timely report on customer usuage and Employee lead usuage.
What do you dislike about the product?
Sometimes it takes time to load and becomes very slow to use , Mobile does not detects the location while signup remotely .
What problems is the product solving and how is that benefiting you?
Helps to capture the customer usuage of appp and thus helping with proper lead followup and Task Management


    Girish K.

Fully Customizable with cost

  • October 10, 2023
  • Review provided by G2

What do you like best about the product?
LeadsSquared is something which every callcentre should go for. Everything is customizable with so many API integrations. The beuty is you can even use in your mobile that too hassle free. It is preety Cool...!!
What do you dislike about the product?
It takes more time to get the customizatios done, The process is lengthier. It also costs more compared to other CRMS. Apart from this I should also sugget that the Team should try reaching to all the clients expect prime one. And should also keep a cost as per market rates. Many better options are available with cheaper rates.
What problems is the product solving and how is that benefiting you?
It was our CRM, we used to float our leads through the same, It was creating opportunities in very simple way. Dialer integration was so easy with them and they were putting everything at one place it was so useful for user as well as administrator to analyz the data and details.


    ANIRBAN D.

The Onestop Solution towards Lead Generation and Marketing

  • October 06, 2023
  • Review verified by G2

What do you like best about the product?
It is very convienient to use , leads are arranged in a very easy to use manner , proper information about the leads are available , as a client i am also able to customise the filters . Seperate tabs are available for all the leads . Has inbuilt report section where app usability gets tracked , It also gives a knowledge of the leads where calling has been made . Customer support is also present as the activity of the customer can be tracked through LS.
What do you dislike about the product?
There has been few sever issue which led to running of the CRM being slow , Call drop is also a major issue sometimes where call dosent gets connected sometimes .
What problems is the product solving and how is that benefiting you?
LS in a way reduces our time in reaching to customer , it also provides a realtime update on the customers activity which can be tracked and thus helps to solve ondemand customer issues . Mobile CRM also helps me track the teams virtal login time and location .


    Rajeeb R.

CRM for marketing Automation!

  • September 06, 2023
  • Review provided by G2

What do you like best about the product?
It gives the best efficient method for the marketing autamation and task management facilities, It provides the various feature of all marketing platforms meas and provide to give best ROA in the journeys. CRM Platform helps us to reach the customers in right time in the right marketing chanel.
What do you dislike about the product?
The cost for generating the platform is bit larger to occupy and maintain. It has enabled feature of reporting dashboard which in other side is also bit complex to analyze in terms and metrics. CRM need to be editable in ter,s of journeys it have.
What problems is the product solving and how is that benefiting you?
The Sales Performsnce Management was very complex in terms of marketing, everything was so complex that we need to do it every single time the CRM, enabled Sales marketing helped us to create the jornyes and makes it easy to bind it.


    Computer Software

Good to manage your sales team

  • September 01, 2023
  • Review provided by G2

What do you like best about the product?
- Great tool to manage your sales and marketing team
- Can track the lead progress well
- Easy to use as its on cloud
What do you dislike about the product?
- Customer service and respose can be improved
- Reporting is sometimes complex
- Getting history of call takes time
What problems is the product solving and how is that benefiting you?
- We wanted a solution to track the details about the sales leads and the performance of each sales rep. Leadsquared made it simple to make use of CRM with their mobile app and its easy to use and update details even when you are on cusotmer visits


    Nitin S.

Smooth CRM

  • August 22, 2023
  • Review provided by G2

What do you like best about the product?
Interface which is very easy to understand and smooth flow between the pages whch makes the user experience much better
What do you dislike about the product?
Nothing as such, but if i have to say 1, there are market player who offer same features at lesser price
What problems is the product solving and how is that benefiting you?
managing huge lead set, reminders on follow up(via mail and mobile notifications


    Rahul K.

Management Lead & Sales

  • August 20, 2023
  • Review provided by G2

What do you like best about the product?
We can track our every lead with status for sales management.

Can make calling to clients easy with using could calling feature with software.

Easy to use & can manage custom changes accordingly to business type .

Also can excees in mobile too.
What do you dislike about the product?
Get sometime glitch to use .

Sometimes got error or auto log out.
What problems is the product solving and how is that benefiting you?
Get the all leads tracking.

Easy to use in desktop Laptop or in tab or mobile too .
Always there are features to get the things easy to do while having calling features or notes feature or follow up features.

Also can customise for the payment details also.