I use this solution for chatting, scheduling, and meetings.
Webex Suite
Cisco Systems, Inc.External reviews
36 reviews
from
External reviews are not included in the AWS star rating for the product.
Simple to integrate, helpful support, and high availability
What is our primary use case?
What is most valuable?
The most valuable feature of Webex is if you are using the Cisco hardware it is simple to integrate. Additionally, it can integrate well with mobile devices.
What needs improvement?
Webex could improve the calling feature. It would be helpful to be able to call outside the IP environment.
For how long have I used the solution?
I have been using Webex for approximately one year and a half.
What do I think about the stability of the solution?
This is the most stable solution I have used.
How are customer service and support?
I rate the support from Webex a nine out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have previously used other solutions, such as Teams and Zoom and I have had issues with conductivity requiring me to reload. I have not had any issues with Webex.
What's my experience with pricing, setup cost, and licensing?
The price of Webex is in the middle range compared to the market.
What other advice do I have?
Inside Webex, there exists a feature known as "At Hub." This feature is accompanied by a new browser that offers an array of impressive features and gadgets. Moreover, it enables you to incorporate these elements into your own website. I highly recommend giving it a try and utilizing the app assistance available to explore the extensive range of excellent products within the Webex hub. You're bound to be pleasantly surprised by what awaits you there.
Many customers are already utilizing Cisco phones, which offers a significant advantage. By using a Cisco phone, they can effortlessly join Webex meetings or video conferences through their designated video test or conference endpoint. However, it's important to note that this capability is also available with other platforms like Zoom and similar services.
I rate Webex a nine out of ten.
showing 21 - 21