We are reselling IBM Maximo as well. I find the automation products to be the most valuable features.
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Automation has improved asset insights while pricing and market support still need to grow
What is our primary use case?
What is most valuable?
I find the automation products to be the most valuable features. When it comes to their reporting and analytics capabilities, I find them to be superb.
What needs improvement?
IBM Maximo could learn from its competitors by going aggressive to market, probably looking at price discounting, and emphasizing orientation and training and services to the end customer directly from IBM. Those three things can help. They should promote it more in my opinion.
For how long have I used the solution?
I have been dealing with IBM Maximo for eight years.
Which solution did I use previously and why did I switch?
I usually do not recommend SAP products instead of IBM Maximo; the customer bought from SAP directly instead of buying IBM Maximo from us. They went ahead with SAP modules and modernization and improvisation there.
Which other solutions did I evaluate?
SAP has advantages over IBM Maximo in that it was for one customer who was using HANA. IBM Maximo is expensive, and it is not a very well-known product in India. People have not heard of it. We tried selling it to Pune Metro, and they wanted to integrate with SAP, but the price that was quoted was very high.
I assess IBM Maximo's integration with IoT and AI as an excellent product to work with from a future-wise and technology-wise perspective. However, it is very difficult to sell in India because of the price point and no known expertise on the feature level at IBM, along with SAP in competition, which has its own tool to provide this kind of solution for asset management.
What other advice do I have?
IBM Maximo's asset tracking feature is difficult to sell in India because of price. It is not popular in India because of price and IBM not pushing, so it is not very easy to sell. We tried pushing it to some of the people who are running metro, but we did not get any big success. My overall rating for this review is 6.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Comprehensive Asset Management, but Setup Requires Expertise
What do you like best about the product?
I really appreciate how IBM Maximo Application Suite centralizes all asset, maintenance, and operational data into a single unified platform. This centralization allows us to easily track asset health, plan preventive maintenance, and manage work orders without the need to switch between multiple tools. I find the automation features a huge advantage, as workflows, scheduling, notifications, and approvals operate smoothly with minimal manual intervention, significantly boosting productivity and consistency in maintenance tasks. The reporting and analytics capabilities of Maximo are highly valuable, enabling us to generate detailed insights on asset performance, downtime, maintenance costs, and resource utilization, which aid in making more informed operational decisions. Additionally, I am impressed by the integration flexibility that Maximo offers, as it connects easily with ERP systems, IoT devices, and mobile applications, making it scalable and adaptable to complex environments.
What do you dislike about the product?
There are a few areas where IBM Maximo Application Suite could be improved. The initial setup and configuration can be quite complex, especially for teams without dedicated Maximo specialists. The interface, while functional, still feels a bit outdated in some modules and isn’t always intuitive for new users. Performance can slow down when running heavy reports or when multiple integrations are active. Customizing workflows, dashboards, and automation rules also often requires technical expertise rather than simple drag-and-drop tools. The mobile app is helpful but could be smoother — sometimes sync delays or minor crashes affect field technicians. Finally, the documentation is extensive but very technical, making it harder for beginners to understand without additional training.
What problems is the product solving and how is that benefiting you?
I use IBM Maximo Application Suite to centralize asset management, automate workflows, and improve inventory management, reducing unplanned downtime and manual processes. It enhances visibility and data-driven decision-making, streamlining operations across maintenance and compliance activities.
Maximo seems to be almost the standard in equipment management and maintenance.
What do you like best about the product?
The broad range of features are what sets Maximo apart from competitive products
What do you dislike about the product?
I think because of the scope and complexity, some features seem complicated and time.conzumibg to access.
What problems is the product solving and how is that benefiting you?
Maximo is used in many ships and shipyard, which is the domain I work within
Maximo Product Review
What do you like best about the product?
Powerful platform that helps organizations manage maintenance, reliability, and operations efficiently. It's robut and feature-rich
What do you dislike about the product?
Complexity and steep learning curve, when it comes to setup and upgrades. Can be resource-intensive.
What problems is the product solving and how is that benefiting you?
Managing complex , high-value assets by reducing downtime, optimizing performance and providing data-driven insights for smarter maintenance and operations.
Perfect ALM Tool
What do you like best about the product?
All in one Asset Life Cycle Management tool
What do you dislike about the product?
Heavy investment for infrastructure even your use-case is very samll
What problems is the product solving and how is that benefiting you?
Asset Life Cycle Management
Asset Failure
Asset Failure
Useful but complex
What do you like best about the product?
Single pane as glass or unified experience
What do you dislike about the product?
Learning curve can be high, especially for certain features.
What problems is the product solving and how is that benefiting you?
Great for ISO 55000 alignment.
Review of Maximo application
What do you like best about the product?
Ticketing functionality is upto the mark.
What do you dislike about the product?
GUI is very rigid. Needs to be upgraded.
What problems is the product solving and how is that benefiting you?
It helps as CMDB and for overall ticketing functionality. It is also used for overall asset management.
Meridian title
What do you like best about the product?
I appreciate IBM Maximo Application Suite for its extensive customization capabilities, allowing organizations to tailor the software to their specific asset management workflows and requirements, including the ability to configure fields, screens, and workflows to fit unique processes; this makes it highly adaptable to diverse industries and business needs.
What do you dislike about the product?
A dated user interface, a steep learning curve for new users, potential high cost compared to other options, complex deployment process, and the need for significant customization to fit specific business needs.
What problems is the product solving and how is that benefiting you?
How we organize our applications that we use
Monitoring and managing assets
What do you like best about the product?
Predictive, forecast, integration, useful.
What do you dislike about the product?
Nothing less at the moment, we'll see in future use.
What problems is the product solving and how is that benefiting you?
It provides powerful solutions on analytics and AI.
Created interphases to act programatically with the software
What do you like best about the product?
It offered tools to automate certain processes. A lot could be done programatically to save customization
What do you dislike about the product?
In my role as a java developer, updates to the code and interphases changed a lot with each upgrade. API calls were constantly changing and documentation was a bit lacking.
What problems is the product solving and how is that benefiting you?
Automation of maintenance for fleet of trucks.
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